Appendix, Troubleshooting | Planar PT1910MX, PT1915MU specification

Appendix

Troubleshooting

If you are experiencing trouble with the LCD display, refer to the following. If

the problem persists, please contact your local dealer or our service center.

Problem: No image appears on screen.

Check that all the I/O and power connectors are correctly and well connected as described in the “Installation” section.

Make sure the pins of the connectors are not crooked or broken.

Problem: Partial Image or incorrectly displayed image.

Check to see if the resolution of your computer is higher than that of the LCD display.

Reconfigure the resolution of your computer to make it less than or equal to 1280 x 1024.

Problem: Image has vertical flickering line bars.

Use "Clock" to make an adjustment.

Check and reconfigure the display mode of the vertical refresh rate of your graphic card to make it compatible with the LCD display.

Problem: Image is unstable and flickering

Use "Phase" to make an adjustment.

Problem: Image is scrolling

Check and make sure the VGA signal cable (or adapter) is securely connected.

Check and reconfigure the display mode of the vertical refresh rate of your graphics card to make it compatible with the LCD Display.

Problem: Vague image (characters and graphics)

Use "Clock" to make an adjustment. If this problem still exists, use “Phase” to make an adjustment.

PT1910MX, PT1915MU specifications

The Planar PT1915MU and PT1910MX are two remarkable touch screen monitors designed to cater to various business and educational needs. With cutting-edge features and technologies, these displays offer intuitive user experiences that can significantly enhance productivity.

The Planar PT1915MU is a 19-inch, multi-touch monitor that utilizes advanced projected capacitive technology. This enables users to perform accurate and responsive touch gestures, making it perfect for applications requiring intricate touch interactions. The monitor boasts a resolution of 1280 x 1024 pixels, ensuring clarity in every detail. Its 5-wire resistive touch technology provides precise control, rendering it ideal for industries like retail, education, and healthcare, where users may engage with software tools with their fingertips, gloves, or styluses.

On the other hand, the PT1910MX is another impressive 19-inch touch monitor, featuring a sleek design and versatile connectivity options, including HDMI, VGA, and USB. It offers a high-definition display with a resolution of 1280 x 1024 pixels, ensuring vibrant colors and sharp images. The PT1910MX is equipped with 10-point multi-touch support, which enhances user engagement through various touch gestures such as pinching, zooming, and scrolling. This feature is particularly beneficial in collaborative settings, allowing multiple users to interact with the display simultaneously.

Both models prioritize user comfort and ergonomic design, integrating adjustable stands that allow for optimal viewing angles. With a durable edge-to-edge glass surface, these monitors resist scratches and are easy to clean, which is vital for environments that demand regular sanitization.

Additionally, the Planar PT1915MU and PT1910MX include built-in speakers, delivering quality sound without the need for additional equipment. The energy-efficient design of both monitors ensures minimal power consumption, making them environmentally friendly choices.

Overall, the Planar PT1915MU and PT1910MX stand out for their robust touch capabilities, ergonomic features, and adaptability to various settings. Whether for educational institutions, interactive kiosks, or corporate environments, these monitors provide reliable and engaging solutions that enhance user interaction and productivity.