Planar PX2210MW manual Technical Support FAQ, Blue

TECHNICAL SUPPORT (FAQ)

Problem & Question			Possible Solution
Power LED is not on			*Check if the Power Switch is in the ON
			position
			*Power Cord should be connected
No Plug & Play			*Check if the PC system is Plug & Play
			compatible
			*Check if the Video Card is Plug & Play
			compatible
			*Check if the D-15 plug pin of Video
			Cable is bent
			*Make sure the LCD Monitor Drivers are
			installed
Picture is fuzzy			*Adjust the Contrast and Brightness
			Controls.
Picture bounces or a wave			*Move electrical devices that may cause
pattern is present in the picture			electrical interference.
The power LED is ON (Amber)			*Computer Power Switch should be in
but there’s no video or no			the ON position.
picture.			*Computer Video Card should be snugly
			seated in its slot
			*Make sure monitor’s video cable is
			properly connected to the computer.
			*Inspect monitor’s video cable and make
			sure none of the pins are bent.
			*Make sure computer is operational by
			hitting the CAPS LOCK key on the
			keyboard while observing the CAPS
			LOCK LED. The LED should either
			turn ON or OFF after hitting the CAPS
			LOCK key.
Missing one of the primary			*Inspect the monitor’s video cable and
colors (RED,		GREEN, or	make sure that none of the pins are
BLUE)			bent.
Screen image is not centered			*Adjust pixel frequency (CLOCK) and
or sized properly.			FOCUS or press hot-key (AUTO)
Picture has color defects			*Adjust RGB color or select color
(white does not look white)			temperature
Horizontal	or	vertical	*Use win 95/98 shut-down mode Adjust
disturbances on the screen			CLOCK and FOCUS or perform hot-
			key (AUTO-key).

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