Planar PT191MU manual Appendix, Troubleshooting

Page 19

Appendix

Troubleshooting

If you are experiencing trouble with the LCD display, refer to the following. If the problem persists, please contact your local dealer or our service center.

Problem: No image appears on screen.

}Check that all the I/O and power connectors are installed correctly and well connected as described in the “Installation” section.

}Make sure the pins of the connectors are not crooked or broken.

Problem: Partial image or incorrectly displayed image.

}Check to see if the resolution of your computer is higher than that of the LCD display.

}Reconfigure the resolution of your computer to make it less than or equal to 1280 x 1024.

Problem: Image has vertical flickering line bars.

}Use “Frequency” to make an adjustment.

}Check and reconfigure the display mode of the vertical refresh rate of your graphic card to make it compatible with the LCD display.

Problem: Image is unstable and flickering

}Use “Tracking” to make an adjustment.

Problem: Image is scrolling

}Check and make sure the VGA signal cable (or adapter) is well connected.

}Check and reconfigure the display mode of the vertical refresh rate of your graphic card to make it compatible with the LCD display.

Problem: Vague image (characters and graphics)

}Use “Clock” to make an adjustment. If the problem persists, use “Phase” to make an adjustment.

PT191MU User’s Guide (020-0418-00 B)

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Contents PT191MU Important Recycle Instruction Table of Contents Usage Notice PrecautionsAbout Planar’s PT191MU IntroductionTouchscreen for PT191MU Package Overview Product Overview InstallationPT191MU User’s Guide 020-0418-00 B Vesa Mount your monitor Start Your Installation 12 PT191MU User’s Guide 020-0418-00 B Front Panel Controls User ControlsHow to Use the OSD Menus On-Screen Display Menus 16 PT191MU User’s Guide 020-0418-00 B On-Screen Display Menus 18 PT191MU User’s Guide 020-0418-00 B Appendix Troubleshooting20 PT191MU User’s Guide 020-0418-00 B Product Dimensions Compatibility Modes Mode Resolution FrequencyTouchscreen Driver Installation Document No -0418-00 Rev B

PT191MU specifications

The Planar PT191MU is a cutting-edge 19-inch LCD monitor that integrates advanced touch technology, designed to enhance user interaction in a variety of professional environments. Known for its high-quality display and interactive capabilities, the PT191MU is particularly popular in settings such as retail, education, and corporate environments.

One of the standout features of the PT191MU is its multi-touch functionality, which allows users to interact directly with the screen using gestures. This technology supports a range of touch inputs, making it ideal for applications that require direct engagement, such as point-of-sale systems and digital signage. The monitor is designed to accurately detect multiple simultaneous touches, ensuring a smooth and intuitive user experience.

The display itself boasts an impressive resolution of 1280 x 1024 pixels, delivering sharp and vibrant images with excellent color reproduction. The LED-backlit LCD technology not only enhances brightness and contrast but also improves energy efficiency, making it a more environmentally friendly option. With a wide viewing angle, users can enjoy clear visuals from various positions, which is particularly beneficial in collaborative environments.

Another notable characteristic of the PT191MU is its versatility in connectivity options. The monitor comes equipped with multiple input ports, including USB, VGA, and DVI, allowing for seamless integration with various devices such as computers, tablets, and media players. This flexibility ensures that the monitor can be easily incorporated into existing systems without the need for extensive modifications.

For durability and longevity, the Planar PT191MU is built with a ruggedized design, making it suitable for high-traffic environments. The screen is also reinforced to withstand frequent use, which is crucial in settings where the monitor will be used extensively over long periods.

In terms of ergonomics, the monitor features an adjustable stand that allows for tilting, enhancing user comfort during prolonged use. This is especially important in professional settings, where user well-being directly impacts productivity.

In conclusion, the Planar PT191MU is a standout option for those seeking a reliable and interactive display solution. With its multi-touch technology, high-resolution display, versatile connectivity options, durable design, and ergonomic features, it meets the needs of various users while providing an engaging and efficient interface for interacting with digital content. Whether for business, education, or retail, the PT191MU stands out as a highly functional and adaptable monitor.