Optoma Technology TW1692 manual Troubleshooting, Image Problems

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Appendices

Troubleshooting

If you experience a problem with your projector, please refer to the following information. If a problem persists, please contact your local reseller or service center.

Image Problems

No image appears on-screen

4Ensure all the cables and power connections are correctly and securely connected as described in the Installation section.

4Ensure all the pins of connectors are not bent or broken.

4Check if the projection lamp has been securely installed. Please refer to the Replacing the lamp section.

4Make sure you have removed the lens cap and the projector is switched on.

Partial, scrolling or incorrectly displayed image

4Press “Re-Sync” on the remote.

4If you are using a PC:

For Windows 95, 98, 2000, XP:

1.Open the My Computer icon, the Control Panel folder, and then double click on the Display icon.

2.Select the Settings tab.

3.Verify that your display resolution setting is lower than or equal to UXGA (1600 x 1200).

4.Click on the Advanced Properties button.

If the projector is still not projecting the whole image, you will also need to change the monitor display you are using. Refer to the following steps.

5.Verify the resolution setting is lower than or equal to UXGA

(1600 x 1200).

6.Select the Change button under the Monitor tab.

7.Click on Show all devices. Next, select Standard monitor types under the SP box; choose the resolution mode you need under the “Models” box.

8.Verify that the resolution setting of the monitor display is lower than or equal to UXGA (1600 x 1200). (*)

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Contents Table of Contents Safety Information Important Safety InstructionUsage Notice Precautions Don’t Eye Safety Warnings Product Features IntroductionPackage Overview RCAProduct Overview Control Panel Rear View Remote Control Connecting the Projector Connect to Computer / NotebookConnect to Video Sources Powering On / Off the Projector Powering On the ProjectorPowering Off the Projector Adjusting the Projected Image Adjusting the Projector’s HeightAdjusting the Zoom / Focus User Controls Control PanelRemote Control Using the Remote ControlHdmi How to operate On-screen Display MenusMenu Tree Display Mode ImageBrightness ContrastColor Setting SaturationTint AdvancedImage Color Setting ResetGain BiasImage Advanced Image Advanced Input Source Display FormatOverscan ZoomImage Shift Image Shift 169 onlySetup LanguageProjection Menu LocationSignal VolumeSecurity MuteSetup Language Setup Signal PhaseFrequency PositionSetup Security Security TimerChange Password Security Setting Setup Advanced LogoLogo Capture Closed CaptioningOptions Source LockHigh Altitude Information HideBackground Color Lamp SettingKeypad Lock Direct Power On Auto Power OffSleep Timer Options AdvancedOptions Lamp Setting Brightness ModeLamp Hour Lamp ReminderLamp Reset Partial, scrolling or incorrectly displayed image TroubleshootingImage Problems Image is unstable or flickering Intermission Problems Image is stretched when displaying 169 DVD titleProjector Status Indication Remote Control Problems Audio ProblemsMessage Reminders There is no soundReplacing the Lamp Cleaning the Projector Cleaning the LensSignal Resolution Refresh Rate Hz Compatibility ModesApple Mac Compatibility Ceiling Installation M4 x 3 Ceiling Mounts, Maximum length 6mmOptoma Global Offices Latin America Regulation & Safety notices FCC noticeOperation conditions Declaration of Conformity for EU countries