Onkyo HT-S4100 instruction manual Troubleshooting

Page 59

Troubleshooting

If you have any trouble using the AV receiver, look for a solution in this section.

If you can’t resolve the issue yourself, try resetting the AV receiver before contacting your Onkyo dealer.

To reset the AV receiver to its factory defaults, turn it on and, while holding down the [VIDEO 1] button, press the [STANDBY/ON] button. “Clear” will appear on the display and the AV receiver will enter Standby mode.

VIDEO 1/VCR

STANDBY/ON

Note that resetting the AV receiver will delete your radio presets and custom settings.

Power

Can’t turn on the AV receiver?

•Make sure that the power cord is properly plugged into the wall outlet.

•Unplug the power cord from the wall outlet, wait five seconds or more, then plug it in again.

The AV receiver turns off as soon as it’s turned on?

•The amp protection circuit has been activated. Remove the power cord from the wall outlet immedi- ately. Disconnect all speaker cables and input sources, and leave the AV receiver with its power cord discon- nected for one hour. After that, reconnect the power cord, and then set the volume to maximum. If the AV receiver stays on, set the volume to minimum, discon- nect the power cord, and reconnect your speakers and input sources properly. If the AV receiver turns off when you set the volume to maximum, disconnect the power cord, and contact your Onkyo dealer.

Audio

There’s no sound or it’s very quiet?

•Press the SPEAKERS [A] or [B] button to turn on the indicator for the speakers that you want to output sound.

•Make sure that the digital input source is selected properly (page 37). Press the [DIGITAL INPUT] but- ton repeatedly.

•Make sure that all audio connecting plugs are pushed in all the way (page 26).

•Make sure that the polarity of the speaker cables is correct, and that the bare wires are in contact with metal part of each speaker terminal (pages 21, 22)

•Make sure that the speaker cables are not shorting.

•Check the volume. The AV receiver is designed for home theater enjoyment and has a wide volume range for precise adjustment (page 40).

•If the MUTING indicator is shown on the display, press the remote controller’s [MUTING] button to unmute the AV receiver (page 47).

•While a pair of headphones is connected to the PHONES jack, no sound is output by the speakers (page 46).

•Check the digital audio output setting on the con- nected device. On some games consoles, such as those that can play DVDs, the default setting is off.

•With some DVD-Video discs, you need to select an audio format from a menu.

•If your turntable doesn’t have a phono preamp built-in, you must connect one between it and the AV receiver. If your turntable uses an MC cartridge, you must con- nect an MC head amp, or an MC transformer and a phono preamp.

•Specify the speaker distances and adjust the individual speaker levels (pages 56, 57).

•The input signal format is set to PCM or DTS. Set it to Auto (page 57).

Only the front speakers produce sound?

•When the Stereo or Mono listening mode is selected, only the front speakers and subwoofer produce sound.

•Make sure the speakers are configured correctly (page 38).

Only the center speaker produces sound?

•If you use the Pro Logic II Movie or Pro Logic II Music listening mode with a mono source, such as an AM radio station or mono TV program, the sound is concentrated in the center speaker.

•Make sure the speakers are configured correctly (page 38).

The surround speakers produce no sound?

•When the Stereo or Mono listening mode is selected, the surround speakers produce no sound (page 49).

•Depending on the source and current listening mode, not much sound may be produced by the surround speakers. Try selecting another listening mode.

•Make sure the speakers are configured correctly (page 38).

The center speaker produces no sound?

•When the Stereo or Mono listening mode is selected, the center speaker produces no sound (page 49).

•Make sure the speakers are configured correctly (page 38).

The subwoofer produces no sound?

•The subwoofer outputs no sound while only speaker set B is on. Turn on speaker set A.

•When you play source material that contains no infor- mation in the LFE channel, the subwoofer produces no sound.

•Make sure the speakers are configured correctly (page 38).

•If the multichannel DVD input is selected and speaker set B is on, speaker set A is reduced to 2-channel play- back, so the subwoofer outputs no sound.

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Contents HT-S4100 Avis Important Safety InstructionsFCC Information for User PrecautionsPower Using Close to a TV or Computer Speaker PrecautionsPrecautions PlacementRI Dock DS-A1XP FeaturesAV Receiver TX-SR304 Speaker Package HTP-460Package Contents ContentsPackage Contents Front Panel 6 78 9JK Front & Rear PanelsDisplay Front & Rear PanelsK L M Rear PanelSubwoofer SKW-460 Using the Floor PadsSpeakers Receiver Mode Remote ControllerHow to Use the Remote Controller Remote Controller DVD Mode To select your CD player as the input source, press CD ModeCDR MD, & CDR ModeMENU, ENTER, and Up and Down / buttons HDD ModeAlbum +/- button Playlist / buttonsReverse Play button Tape ModePlay button Stop buttonUsing the Remote Controller Before Using the AV receiverInstalling the Batteries Speaker Set B Sub Room Enjoying Home TheaterSpeaker Sets a and B Speaker Set a Main RoomSpeaker Configuration Connecting Your SpeakersSpeaker Connection Precautions Connecting a Powered Subwoofer Connecting Your SpeakersConnecting Speaker Front speaker SKF-360F Surround speaker SKM-360S Using Speaker Mounts/BracketsUsing the Rubber Stoppers for a More Stable Platform Wall MountingOther Models Connecting AntennaConnecting the AM Loop Antenna Connecting the Indoor FM AntennaUsing a TV/FM Antenna Splitter Connecting AntennaConnecting an Outdoor FM Antenna Connecting an Outdoor AM AntennaAV Connection Color Coding Connecting Your ComponentsAbout AV Connections Optical Digital JacksVideo Connection Formats Connecting Your ComponentsConnecting Both Audio & Video Which Connections Should I Use?Video Connection DVD Player to AV Receiver to TV Connecting a DVD PlayerMultichannel Audio Connection Audio ConnectionVideo Connection VCR to AV Receiver to TV Connecting a VCRConnecting a VCR for Playback Video Connection Connecting a Camcorder, Games Console, or Other DeviceConnecting a VCR for Recording RF OUT CD Player or Turntable with Built-in Phono Preamp Connecting a CD Player or TurntableConnecting a Cassette, CDR, MiniDisc, or DAT Recorder Connecting the DS-A1XP RI Dock for the iPod Audio OnlyRemote Control Connecting Onkyo ComponentsConnecting the Power Cord Auto Power On/StandbyHave you connected a component to a digital audio input? Turning OnTurning On the AV Receiver Smooth Operation in a Few Easy StepsChanging the Input Display First Time SetupAssigning Digital Inputs to Input Sources First Time Setup Left and Right Buttons to Select Small, Large, or None Press the Setup buttonTesting the speakers Use the Down Button toStart playback on the source component Select a suitable listening mode and enjoyPlaying Your AV Components Basic AV Receiver OperationDisplaying Source Information Using the Multichannel InputPlaying Your AV Components Listening to the Radio Using the TunerTuning into Radio Stations Selecting Preset Stations Using the TunerPresetting Radio Stations Deleting PresetsDS-A1XP RI Dock for the iPod DS-A1XP RI Dock for the iPod Adjusting the iPod AdapterUsing Your iPod’s Alarm Clock Charging Your iPod’s BatteryCommon Functions Using HeadphonesSetting the Display Brightness Adjusting the Bass & TrebleMuting the AV Receiver Using the Sleep TimerPress the remote controller’s Muting button Common FunctionsMultichannel DVD Input Adjusting Speaker LevelsHeadphones Speaker Set BSelecting on the AV receiver Using the Listening ModesSelecting with the Remote Controller Selecting Listening ModesDTS Using the Listening ModesAbout the Listening Modes Onkyo Original DSP ModesDTS Input Channel Settings Adjusting the Listening ModesUsing the Audio Adjust Functions PL II Music Mode Settings Adjusting the Listening ModesUsing the Late Night Function Dolby Digital only Using the CinemaFILTERRecording from Different AV Sources RecordingRecording the Input Source Double Bass Advanced SetupAdvanced Speaker Settings Crossover FrequencySpeaker Levels Advanced SetupSpeaker Distance Digital Input Signal Formats Input Selector Press the Receiver Remote Mode buttonCorrecting Sound and Picture Sync Troubleshooting Troubleshooting Can’t record? AV receiver’s remote controller doesn’t control your iPodSound changes when I connect my head- phones? There’s no soundSpecifications 1ch Home Theater Speaker Package SpecificationsOnkyo China Limited Onkyo U.S.A. Corporation
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