Onkyo Comprehensive Troubleshooting for Your Home Theater System - S3105-19
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Troubleshooting

If you have any trouble using the AV receiver, look for a solution in this section.

If you can’t resolve the issue yourself, try resetting the AV receiver before contacting your Onkyo dealer.

To reset the AV receiver to its factory defaults, turn it on and, while holding down the [VIDEO 1] button, press the [STANDBY/ON] button. “Clear” will appear on the display and the AV receiver will enter Standby mode.

VIDEO 1/VCR

STANDBY/ON

Note that resetting the AV receiver will delete your radio presets and custom settings.

Power

Can’t turn on the AV receiver?

•Make sure that the power cord is properly plugged into the wall outlet.

•Unplug the power cord from the wall outlet, wait five seconds or more, then plug it in again.

The AV receiver turns off as soon as it’s turned on?

•The amp protection circuit has been activated. Remove the power cord from the wall outlet immedi- ately. Disconnect all speaker cables and input sources, and leave the AV receiver with its power cord discon- nected for one hour. After that, reconnect the power cord, and then set the volume to maximum. If the AV receiver stays on, set the volume to minimum, discon- nect the power cord, and reconnect your speakers and input sources properly. If the AV receiver turns off when you set the volume to maximum, disconnect the power cord, and contact your Onkyo dealer.

Audio

There’s no sound or it’s very quiet?

•Press the SPEAKERS [A] or [B] button to turn on the indicator for the speakers that you want to output sound.

•Make sure that the digital input source is selected properly (page 38). Press the [DIGITAL INPUT] but- ton repeatedly.

•Make sure that all audio connecting plugs are pushed in all the way (page 26).

•Make sure that the polarity of the speaker cables is correct, and that the bare wires are in contact with metal part of each speaker terminal (page 21)

•Make sure that the speaker cables are not shorting.

•Check the volume. The AV receiver is designed for home theater enjoyment and has a wide volume range for precise adjustment (page 39).

•If the MUTING indicator is shown on the display, press the remote controller’s [MUTING] button to unmute the AV receiver (page 46).

•While a pair of headphones is connected to the PHONES jack, no sound is output by the speakers (page 45).

•Check the digital audio output setting on the con- nected device. On some games consoles, such as those that can play DVDs, the default setting is off.

•With some DVD-Video discs, you need to select an audio format from a menu.

•If your turntable doesn’t have a phono preamp built-in, you must connect one between it and the AV receiver. If your turntable uses an MC cartridge, you must con- nect an MC head amp, or an MC transformer and a phono preamp.

•Specify the speaker distances and adjust the individual speaker levels (pages 53, 54).

•The input signal format is set to PCM or DTS. Set it to Auto (page 57).

Only the front speakers produce sound?

•When the Stereo or Mono listening mode is selected, only the front speakers and subwoofer produce sound.

•Make sure the speakers are configured correctly (page 55).

Only the center speaker produces sound?

•If you use the Pro Logic II Movie or Pro Logic II Music listening mode with a mono source, such as an AM radio station or mono TV program, the sound is concentrated in the center speaker.

•Make sure the speakers are configured correctly (page 55).

The surround speakers produce no sound?

•When the Stereo or Mono listening mode is selected, the surround speakers produce no sound (page 50).

•Depending on the source and current listening mode, not much sound may be produced by the surround speakers. Try selecting another listening mode.

•Make sure the speakers are configured correctly (page 55).

The center speaker produces no sound?

•When the Stereo or Mono listening mode is selected, the center speaker produces no sound (page 50).

•Make sure the speakers are configured correctly (page 55).

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Contents HT-S3100 HT-S3105 Important Safety Instructions AvisPower PrecautionsFCC Information for User Placement Speaker PrecautionsPrecautions Using Close to a TV or ComputerHTP-360 Speaker Package North American and Asian model FeaturesHT-R340 AV Receiver HTP-318 Speaker Package European modelContents Package ContentsPackage Contents Front & Rear Panels Front PanelFront & Rear Panels DisplayRear Panel Voltage Selector only some modelsSpeaker terminals Speaker PackageRear Keyhole slotsHow to Use the Remote Controller Remote ControllerReceiver Mode Remote Controller DVD Mode CD Mode To select your CD player as the input source, pressMD, & CDR Mode CDRPlaylist / buttons HDD ModeAlbum +/- button MENU, ENTER, and Up and Down / buttonsStop button Tape ModePlay button Reverse Play buttonInstalling the Batteries Before Using the AV receiverSetting the Voltage Selector on some models Using the Remote ControllerSpeaker Sets a and B Enjoying Home TheaterSpeaker Set B Sub Room Speaker Set a Main Room Speaker Connection Precautions Connecting Your SpeakersConnecting Speaker Using Speaker Mounts/Brackets Connecting Your SpeakersWall Mounting Using the Rubber Stoppers for a More Stable Platform Using the Floor Pads for SubwooferConnecting the Indoor FM Antenna Connecting AntennaConnecting the AM Loop Antenna Other ModelsConnecting an Outdoor AM Antenna Connecting AntennaConnecting an Outdoor FM Antenna Using a TV/FM Antenna SplitterOptical Digital Jacks Connecting Your ComponentsAbout AV Connections AV Connection Color CodingWhich Connections Should I Use? Connecting Your ComponentsConnecting Both Audio & Video Video Connection FormatsConnecting a DVD Player Video Connection DVD Player to AV Receiver to TVAudio Connection Multichannel Audio ConnectionConnecting a VCR for Playback Connecting a VCRVideo Connection VCR to AV Receiver to TV Connecting a VCR for Recording Connecting a Camcorder, Games Console, or Other DeviceVideo Connection RF OUT Connecting a CD Player or Turntable CD Player or Turntable with Built-in Phono PreampIf Your iPod Supports Video Connecting an Onkyo RI Dock for the iPodNot all iPods output video If Your iPod Doesn’t Support VideoConnecting a Cassette, CDR, MiniDisc, or DAT Recorder Auto Power On/Standby Connecting Onkyo ComponentsConnecting the Power Cord Remote ControlTurning On the AV Receiver Testing the speakersTurning On Smooth Operation in a Few Easy StepsAssigning Digital Inputs to Input Sources First Time SetupChanging the Input Display Basic AV Receiver Operation Select a suitable listening mode and enjoyPlaying Your AV Components Start playback on the source componentPlaying Your AV Components Using the Multichannel InputDisplaying Source Information AM Frequency Step Setup Not North America and Europe Using the TunerTuning into Radio Stations Listening to the RadioDeleting Presets Using the TunerPresetting Radio Stations Selecting Preset StationsWhat is RDS? Using RDS European models onlyProgram Types Used in Europe PTY Finding Stations by Type PTY Displaying Radio Text RTListening to Traffic News TP Adjusting the Bass & Treble Using HeadphonesSetting the Display Brightness Common FunctionsCommon Functions Using the Sleep TimerUsing the OptiResponse Equalizer Muting the AV ReceiverSpeaker Set B Adjusting Speaker LevelsHeadphones Multichannel DVD InputRecording the Input Source RecordingRecording from Different AV Sources Surround button remote controller only Using the Listening ModesSelecting Listening Modes Onkyo Original DSP Modes Using the Listening ModesAbout the Listening Modes DTSUsing the Audio Adjust Functions Adjusting the Listening ModesInput Channel Settings Using the CinemaFILTER Adjusting the Listening ModesUsing the Late Night Function Dolby Digital only Plii Music Mode SettingsAdvanced Speaker Settings Advanced SetupSpeaker Distance Advanced Setup Speaker LevelsSelected, use the Left and Right While the Subwoofer setting isSpeaker Configuration Buttons to select Yes orCrossover Frequency Double BassDigital Input Signal Formats Correcting Sound and Picture SyncTroubleshooting Troubleshooting Sound changes when I connect my head- phones? Remote controller doesn’t work?AV receiver’s remote controller doesn’t control your iPod Can’t control other components?Troubleshooting Video Section SpecificationsAmplifier Section Tuner SectionSpecifications 1ch Home Theater Speaker PackageOnkyo U.S.A. Corporation Onkyo China Limited
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HT-S3105, HT-S3100 specifications

The Onkyo HT-S3100 and HT-S3105 are exceptional home theater systems that blend advanced audio technology with user-friendly features, making them ideal choices for both casual listeners and audiophiles. Both systems are designed to deliver immersive sound experiences while easily integrating with various home entertainment devices.

At the heart of the Onkyo HT-S3100 and HT-S3105 is a powerful AV receiver that supports advanced audio formats such as Dolby TrueHD and DTS-HD Master Audio. These formats ensure that users experience high-definition audio, perfectly complementing the latest 4K video technologies. The receiver features multiple HDMI inputs, enabling seamless connectivity with devices like Blu-ray players, gaming consoles, and streaming boxes, allowing users to enjoy high-quality audio and video with ease.

One of the standout features of both models is the inclusion of the Audyssey room calibration technology. This proprietary system analyzes the acoustics of the room and optimizes the speaker settings for the best possible sound performance. This means users can enjoy a rich, immersive audio experience tailored to their specific living environments, enhancing everything from music playlists to movie soundtracks.

The HT-S3100 and HT-S3105 systems come with speaker packages designed to deliver a balanced sound profile. The compact bookshelf speakers are engineered to produce clear highs and deep lows, while the included subwoofer adds powerful bass, elevating any audio experience. Both systems are capable of creating a surround sound environment, making them perfect for movie nights and gaming sessions.

Additionally, the user-friendly interface of both systems facilitates easy navigation and setup. The remote control provides quick access to settings, making it easier to enjoy different audio modes or adjust levels on the fly. The systems also feature built-in Bluetooth connectivity, allowing users to stream music wirelessly from their smartphones or tablets, providing a versatile solution for music lovers.

In terms of build quality, Onkyo has a reputation for durability and style. The sleek design of both the HT-S3100 and HT-S3105 ensures they not only perform well but also add a modern touch to any living space. With their combination of advanced audio technologies, smart connectivity options, and elegant aesthetics, these home theater systems are excellent choices for anyone looking to elevate their audio-visual experience.
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