Jabra A335w Troubleshooting & FAQs, Have pairing problems?, Cannot hear anything in my headset?

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10Troubleshooting & FAQs

I have pairing problems?

•Make sure that the dongle is in paring mode, indicated by a solid blue light.

•Make sure that the headset you are trying to pair with the dongle is charged and in pairing mode. See the instructions in the user manual of that particular headset.

•If the above solutions do not solve the problem, you can install the Jabra PC Suite. This will give you access to advanced features, e.g. clearing of the paring list.

I cannot hear anything in my headset?

•Make sure that the Jabra A335w is selected as audio device on both your computer in the Control Panel and in the application you are using.

•Press the Multifunction button on either the dongle or the headset to accept an incoming call or to start audio streaming.

My computer does not detect the dongle?

• Try to insert the dongle in another USB port.

The computer does not automatically toggle between my dongle and another default audio device when I insert/remove my dongle?

You can always select the dongle as your default audio device manually.

•Go to the Control panel on your computer

•Open the menu Sound and Audio devices. When inserted you can select the Jabra A335w as your default device for Sound playback and Recording.

•Press Apply and then press OK.

If you are using Macintosh – Go to System preferences on your computer. When inserted you can select the Jabra A335w in the Sound menu under Output and Input.

English

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Contents A335W Page English About your Jabra A335w Thank youWhat your new Jabra A335w can do What the LED indicators meanInserting the dongle into a USB port How to get startedPutting the headset in pairing mode Pairing the dongle and headsetPutting the dongle in pairing mode How to pair the dongle with a headsetHow to use the dongle for PC based IP telephony How to use the dongle for PC based IP telephonyUsing the Jabra PC Suite How to install Jabra PC SuiteInstalling Jabra PC Suite Insert the Jabra A335w dongle How to update firmwareDuring the installation My computer does not detect the dongle? Troubleshooting & FAQsHave pairing problems? Cannot hear anything in my headset?Asia Pacific customer contact information European customer service informationUSA and Canada warranty Need more help?FCC Certification and safety approvalsIndustry Canada BluetoothGlossary Device Firmware Update DFU see chapterDesign and specifications subject to change without notice

A335w specifications

The Jabra A335w is a versatile headset designed to accommodate various professional environments, from office to remote work. Combining functionality with comfort, the A335w stands out as a high-quality audio accessory aimed at enhancing communication and productivity.

One of the primary features of the Jabra A335w is its exceptional audio quality. Equipped with advanced noise-cancellation technology, the headset effectively filters out background noise, allowing users to focus solely on their conversations. This feature is particularly beneficial in open office settings or bustling cafes where distractions can hinder productivity. The wideband audio further enhances voice clarity, ensuring that every conversation is crisp and clear.

Another notable aspect of the Jabra A335w is its wireless connectivity. The headset supports Bluetooth technology, enabling seamless connection to a variety of devices such as smartphones, tablets, and computers. With an impressive wireless range, users can move freely up to 100 meters away from their connected device while staying connected to calls and media. This flexibility is a game-changer for those who value mobility during their workday.

Comfort is paramount in the design of the A335w. The headset features adjustable ear cups and an ergonomic build, ensuring that it can be worn for extended periods without discomfort. The lightweight design adds to its usability, making it suitable for long conference calls or video meetings.

The Jabra A335w also boasts multifunctionality. It is equipped with touch-sensitive controls, allowing users to manage calls, adjust volume, and play or pause music effortlessly. With voice assistant integration, users can easily access Siri or Google Assistant, streamlining their workflow.

Battery life is another impressive feature of the A335w. With up to 15 hours of talk time on a single charge, users can confidently handle their daily tasks without the worry of battery depletion. Additionally, the device charges quickly, meaning downtime is minimal.

In summary, the Jabra A335w is a feature-rich headset that combines superior audio quality, wireless convenience, comfort, and smart functionalities. It is an ideal choice for professionals looking to enhance their communication experience, whether in the office or on the go. With its thoughtful design and cutting-edge technology, the A335w is poised to meet the demands of today’s dynamic work environments.
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