Gateway GT704 Will my Xbox work with the Gateway?, Does the Gateway function as a DSL modem?

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Chapter 8 Troubleshooting

Will my Xbox work with the Gateway?

Yes, the Gateway is compatible with the Xbox. You will need to set a static IP on the Xbox in the Xbox live network settings, and forward ports 3074 (both UDP and TCP), 53 (both UDP and TCP), and 88 (UDP) if you run into DSL resolution errors.

Is the Gateway flash-upgradeable? How do I do it?

Yes, the firmware is upgradeable. You can find a link to the firmware site under “Utilities” in the Web-based configurator (see page 57).

Does the Gateway function as a DSL modem?

Yes, the Gateway has a built-in DSL Modem.

Network

I use my laptop at work and at home. Is there something special I need to do to make it work in both places?

Yes. You must reconfigure your network settings, including Workgroup, Domain, Password, User name, IP addressing, and any other specific settings used by your company. You may also use third-party software like NetSwitcher to automati- cally switch between different configurations.

What is the valid IP range I can use for my home network?

The valid IP range for the Gateway is 192.168.0.2 to 192.168.0.254 by default.

How do I find out which IP address my computer is using?

Windows 95, 98, 98SE, and Me - Select Start, Run, and type winipcfg. Press Enter. When the “Winipcfg” window appears, ensure your network device is selected.

Windows NT, 2000, and XP - Select Start, Run and type cmd. Press Enter. When the command screen is displayed, type ipconfig and press Enter.

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Contents DSL Gateway Table of Contents Troubleshooting Using UtilitiesSetting Up a Network Setting Up Static IP on the ComputerPackage Contents Introduction1Features Minimum System RequirementsIntroduction Power Light Getting to Know the GatewayDSL Light USB Light Internet LightEthernet Lights Phone PortPower Switch Reset SwitchPower Port USB PortSetting Up Gateway Connecting a Computer to the GatewayPage Setting Up the Gateway Page Setting Up the Gateway Page Setting Up the Gateway Page Setting Up the Gateway Page Setting Up the Gateway Page Setting Up the Gateway Page Setting Up the Gateway Installing Phone Filters Setting Up the Gateway Page Setting Up the Gateway Setting Up the DSL Connection Setting Up the Gateway Page Setting Up the Gateway Page Performing a Basic Setup Basic SetupPage Changing the Admin User Name and Password Click Save and Restart at the bottom of the screen Using Advanced Setup Accessing Advanced SetupTo access the Web Configurator’s Advanced Setup screens WAN IP Address Transparent Bridging Obtain an IP Address through PPPoE or PPPoABroadband Connection via PPPoE screen PPP Auto Connect PPP Auto Connect onEncapsulation PPPoA only Specify a Static IP Address LAN IP Address Dhcp ServerBeginning IP Address Ending IP AddressDomain Name Services BlockingLease Time DNS Dynamic or StaticWebsite Blocking Remote Management Application Layer Gateway and Port Forwarding DMZ Hosting Firewall HighMedium LowDynamic Routing NAT Network Address Translation Static RoutingUPnP Universal Plug and Play Time ZoneRemote Syslog Capture Viewing Gateway’s Status General StatusPage Routing Table ARP TableWAN Status LAN Status Active User ListThis page left intentionally blank Using Utilities Web Activity LogSystem Log DSL Settings Restore Default Settings Upgrade FirmwareSetting Up a Network EthernetPage Setting Up a Network Page Setting Up a Network USB Setting Up a Network Page Setting Up a Network Page Cannot Use the Internet TroubleshootingTroubleshooting Physical ConnectionsWhich protocols does the Gateway support? Frequently Asked QuestionsConnection to the Internet Which connection speeds does the Gateway support?How do I find out which IP address my computer is using? Is the Gateway flash-upgradeable? How do I do it?What is the valid IP range I can use for my home network? Will my Xbox work with the Gateway?Yes, if the application is designed to run over a network How many computers can be connected through the Gateway? What is the default username for the Gateway?What is NAT and how does it protect my network? Does the Gateway function as a firewall?This page left intentionally blank Reference Locating Computer InformationLocating Windows Operating System Files Appendix a Reference Click Search Setting Up Static IP On the Computer Windows 98 SEPage 192.168.0.2 Windows Me Enter the following address in the Subnet mask text boxAppendix b Setting Up Static IP on the Computer 192.168.0.2 Windows Page Appendix b Setting Up Static IP on the Computer 192.168.0.2 Windows XP Page Appendix b Setting Up Static IP on the Computer 192.168.0.2 Comparing DSL Service with a Dial-Up Modem Computer SecurityGateway Security Computer SecurityInternet Browsers Electronic Security 100 WAN PPP, DHCP, Static IP Specifications dGeneral Full-rate Adsl InterfaceLED Indicators Power, DSL, Internet, Ethernet 4, USBEnvironmental Access Point Glossary104 Ssid 106 Non-Windowsf System Setup Classic108 Appendix f Non-Windows Setup 110 Regulatory Compliance Notices ModificationsClass B Equipment Miscellaneous Legal Notices All other names are the property of their respective ownersLimited Warranty 113114 Limited Warranty 116