Gateway DIR-655 manual Appendix D Contacting Technical Support, 112

Page 116

Appendix D - Contacting Technical Support

Contacting Technical Support

U.S. and Canadian customers can contact D-Link technical support through our web site or by phone.

Before you contact technical support, please have the following ready:

•Model number of the product (e.g. DIR-655)

•Hardware Revision (located on the label on the bottom of the router (e.g. rev B1))

•Serial Number (s/n number located on the label on the bottom of the router).

You can find software updates and user documentation on the D-Link website as well as frequently asked questions and answers to technical issues.

For customers within the United States:

For customers within Canada:

Phone Support:

Phone Support:

(877) 453-5465

(800) 361-5265

Internet Support:

Internet Support:

http://support.dlink.com

http://support.dlink.ca

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Contents Page Preface Manual RevisionsTrademarks DescriptionTable of Contents Troubleshooting WarrantyRegistration IiiProductPackageOverviewContents Browser Requirements System RequirementsComputer with the following Introduction Total PerformanceFeatures Your specific settings within minutesHardware Overview ConnectionsLEDs TransmissionInstallation Before you BeginWireless Installation Considerations Configuration Quick Router Setup Wizard CDQRS Mobile App Configuration Quick Setup Wizard Configuration Configuration Configuration Configuration Configuration Web-based Configuration Utility Internet Connection Setup Manual Internet Configuration Setup and skip to the nextManual Internet Setup Static IPService Dynamic IPPPPoE DSL Select either Always-on,On-Demand, or ManualPptp L2TP DS-Lite Aftr IPv6 Address B4 IPv4 AddressWireless Settings Manual Wireless Settings Wireless Security What is WPA?Wireless Network Setup Wizard Configuration Configure WPA-Personal PSK Click on Manual Wireless Connection SetupConfigure WPA-Enterprise Radius Next to Security Mode, select WPA-EnterpriseConfiguration Add Wireless Device with WPS Wizard WPSConfiguration Network Settings Router SettingsDhcp Server Settings NetBIOS ScopeDhcp Reservation ClientsUSB Settings Connectivity Setup button IPV6IPv6 Internet Connection Setup Wizard Configuration IPv6 over PPPoE DNS Address LengthAddress Tunneling Connection 6rd IPv6 Manual Setup Auto DetectionStatic IPv6 Autoconfiguration LifetimePPPoE Lifetime Connection SettingsIPv6 in IPv4 Tunneling DNS Address 6rd Link-Local Connectivity Advanced Virtual ServerSchedules section Port Forwarding Application Rules QoS Engine SpeedNetwork Filters Access Control Access Control WizardConfiguration Configuration Website Filters Inbound Filters Action Select Allow or DenyFirewall Settings Application Level Gateway Configuration Routing Advanced Wireless Settings Transmit Power Set the transmit power of the antennasAutomatic Wish Rules Wish SettingsEnable Wish Wi-Fi Protected Setup WPS Add Wireless StationAdvanced Network Settings Guest Zone Address Range field IPv6 FirewallFirewall IPv6 Routing Administrator Settings ToolsTime Settings Time Zone Select the Time Zone from the drop-down menuSysLog Check this box to send the router logs to a SysLog ServerEmail Settings Authentication authenticationSystem Settings Update Firmware Firmware UpgradeDdns System Check Schedules Wireless LAN StatusDevice Information GeneralSave Log View Levels Apply Log Settings RefreshLog Stats Active SessionsRouting Wireless IPV6 Support WPS Button Connect to a Wireless NetworkConnecting to a Wireless Network Windows Connecting to a Wireless Network Connecting to a Wireless Network Windows Vista Configure Wireless Security Connect to a networkConnecting to a Wireless Network Using Windows XP View Available Wireless Networks 100 101 TroubleshootingWhy can’t I access the web-based configuration utility? What can I do if I forgot my password? 102Ping url -f -l MTU value 103 104 105 Wireless BasicsAppendix a Wireless Basics 106 HomeSmall Office and Home Office Centralize your router or Access Point Eliminate InterferenceSecurity 107Wireless Modes 108Networking Basics Check your IP addressAppendix B Networking Basics 109Step 110Technical Specifications 112 Contacting Technical SupportAppendix D Contacting Technical Support 113 GNU General Public LicenseAppendix E GNU General Public License 114 DefinitionsSource Code Basic Permissions 115116 Conveying Verbatim CopiesConveying Modified Source Versions Conveying Non-Source Forms 117Additional Terms 118119 Appendix E GNU General Public License Termination Acceptance Not Required for Having CopiesAutomatic Licensing of Downstream Recipients 120Patents 121No Surrender of Others Freedom Use with the GNU Affero General Public LicenseRevised Versions of this License 122Disclaimer of Warranty Limitation of LiabilityInterpretation of Sections 15 123124 WarrantyAppendix F Warranty Submitting a Claim 125What Is Not Covered 126Limitation of Liability 127128 FCC CautionFCC Radiation Exposure Statement 129 Industry Canada StatementRadiation Exposure Statement 130 RegistrationAppendix G Registration
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DIR-655, DIR-655 specifications

The D-Link DIR-655 is a widely recognized wireless router that has made a significant mark in the realm of home networking since its initial release. Known for its combination of high performance, advanced features, and ease of use, the DIR-655 is primarily designed for users looking for reliable internet connectivity with added functionalities.

One of the standout features of the D-Link DIR-655 is its capability to operate on dual-band frequencies – 2.4 GHz and 5 GHz. This dual-band support allows users to experience reduced interference and improved wireless performance. The 2.4 GHz band is ideal for basic tasks such as web browsing and email, while the 5 GHz band excels in handling high-bandwidth applications like HD video streaming and online gaming.

Equipped with advanced 802.11n wireless technology, the DIR-655 ensures an extensive range and faster speeds, making it suitable for households with multiple devices. The Wireless N technology provides data transfer speeds of up to 300 Mbps, enhancing connectivity for streaming content, downloading files, and engaging in online gaming without noticeable lag.

Moreover, the router features multiple Ethernet ports, accommodating wired connections for devices that require a stable internet connection, such as gaming consoles and desktop computers. This versatility ensures that users can seamlessly connect devices while benefitting from minimal latency.

Security is a primary concern for any network, and the DIR-655 addresses this with robust security features. It employs WPA/WPA2 encryption protocols to safeguard the network against unauthorized access and potential threats. The built-in firewall adds an extra layer of protection, keeping your data safe from external vulnerabilities.

Setting up the DIR-655 is straightforward, thanks to its user-friendly web interface. The D-Link Quick Setup Wizard guides users through the installation process, ensuring that even those with limited technical knowledge can configure the router with ease.

Additionally, the DIR-655 offers Quality of Service (QoS) settings, allowing users to prioritize bandwidth allocation according to their needs. This feature is particularly useful in busy households where multiple users are engaged in high-bandwidth activities simultaneously.

In summary, the D-Link DIR-655 is an exceptional choice for those seeking a reliable and feature-rich wireless router. Its dual-band technology, high data transfer speeds, fortified security measures, and user-friendly setup make it a formidable ally in the quest for seamless internet connectivity. Whether for casual browsing or intensive online activities, the DIR-655 continues to meet the diverse needs of modern users.
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