Technicolor - Thomson 580 setup guide Web Diagnostics, Test result Explanation

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Chapter 5

Internet Connection Troubleshooting

5.3 Web Diagnostics

Connectivity check How to do a simple connectivity check on the web pages, is described in “3.3 Testing your Internet Connection” on page 23.

If the test is successful, you will get a list of green check marks in the test results. Otherwise a red cross will help you to diagnose the problem.

Test result

Explanation

 

 

 

Your DSL line is not synchronised.

 

Check if your telephone line is correctly

 

connected to your SpeedTouch™.

 

Check the DSL LED, as described in “ Checking

 

the LEDs” on page 29.

 

 

 

No ATM activity detected on your DSL line.

 

 

 

No Ethernet activity.

 

In case you are connected through a protocol other

 

than PPPoE, this check is not applicable; the result

 

will always be ‘No Ethernet activity’.

 

 

 

Authentication failed: check your user name

 

and password. The user name is in most cases

 

in the form of username@ISP.

 

Your connection is disconnected.

 

Could not bring up link.

 

 

No IP

No IP address or no DNS server has been configured.

 

During IP address negotiation, there was an IPCP

 

error or a DHCP error.

 

 

No Internet

This test sends 1 ping to each address of a

 

configured list of IP addresses. The test succeeds if

 

all addresses can be reached. If your primary and

 

secondary DNS server are part of the list, reaching

 

one of both is enough.

 

 

No DNS

If this step fails, it may be because the DNS service

 

provided by your ISP has a problem.

 

 

E-DOC-CTC-20050429-0061 v1.0

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Contents SpeedTouch580 Page SpeedTouch 580 Trademarks CopyrightDocument Information Contents Web-Based User Interface Used symbols About this Installation and Setup GuideTerminology Documentation and software updates About this Installation and Setup Guide Introducing the SpeedTouch SpeedTouch Setup Basic Installation 143 mm Installing your SpeedTouchConnecting the Hardware Powering SpeedTouch Introduction Launching the CD on MS Windows or Mac SpeedTouch Setup CDSpeedTouch CD menu SpeedTouch Maintenance toDocumentation and Help to Internet connectivity setup Internet Access in No TimeWhat you need from Your ISPSoftware License Agreement window appears SpeedTouch Home Install WizardUSB Go to 3.1.2 Installing USB drivers on Connecting your computerConfiguring the SpeedTouch and your computer Access Control Wireless Security Terminating the Home Install WizardWireless Setup Installing USB drivers Chapter Select Use these IP settings Connecting Multiple ComputersSelect Assign IP address automatically Web-Based Easy Setup Cancel Pick a task... list click Set UpTesting your Internet Connection Basic Security Pick a task... list, click Change my passwordWeb-Based User Interface SpeedTouch Internet Connection Troubleshooting Checking the Hardware Power-cycleLED status Possible solutions LED DiagnosticsSelect Interface Enabled Click ConfigureMenu select Home Network Interfaces Test result Explanation Web DiagnosticsSpeedTouch CD does not start automatically SpeedTouch Setup CD TroubleshootingWizard does not detect a connection Go to Dock System References Select Allow Blocked Content Active content Internet ExplorerWireless Setup Troubleshooting Disable proxy server Easy Setup TroubleshootingSupported web BrowsersPage Need more help?

580 specifications

The Technicolor Thomson 580 is a high-performance digital set-top box designed to deliver an exceptional viewing experience. Incorporating cutting-edge technologies, it responds to the growing demand for advanced multimedia capabilities in home entertainment systems.

One of the key features of the Thomson 580 is its ability to decode high-definition (HD) signals, offering viewers access to crystal-clear pictures and vibrant colors. The set-top box supports various video formats, including MPEG-2 and MPEG-4, ensuring compatibility with a wide range of broadcast standards. This versatility allows users to enjoy their favorite shows in outstanding quality, regardless of the source.

The device is equipped with a user-friendly interface that simplifies navigation through channels, on-demand content, and interactive applications. The remote control is intuitive, providing quick access to the most sought-after features. Users can create personalized channel lists, set reminders for upcoming programs, and explore content catalogs effortlessly.

Another noteworthy characteristic of the Thomson 580 is its integration of advanced connectivity options. It features multiple HDMI ports, allowing seamless connections to TVs and audio systems for an immersive home theater experience. Additionally, it is equipped with USB ports for external storage, enabling users to record live TV shows and store media files for later viewing.

The box also leverages advanced security protocols to protect content from unauthorized access. It supports conditional access systems, ensuring that only subscribed users can view premium channels and pay-per-view services. This level of security fosters a safe environment for both consumers and content providers.

Furthermore, the Technicolor Thomson 580 is designed with energy efficiency in mind, minimizing power consumption without sacrificing performance. This commitment to sustainable technology makes it an eco-friendly option for households looking to reduce their carbon footprint.

In summary, the Technicolor Thomson 580 set-top box represents a blend of advanced technology, user-centric design, and energy efficiency. With its high-definition capabilities, versatile connectivity options, enhanced security features, and a rich user experience, it stands as an impressive solution for modern viewers seeking to elevate their home entertainment setup. Whether for streaming, live TV, or interactive content, the Thomson 580 is a reliable companion in today’s digital landscape.
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