TANDBERG IP GW 3500 manual Step five Configure the auto attendant menus optional

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Configuring the IP GW

Step five: Configure the auto attendant menus (optional)

Depending on the proposed configuration of your dial plan, and the settings for failed calls, callers can be connected to an auto attendant menu. The IP GW provides a highly flexible menu-creation feature. This enables you to create a menu (or a multi- layered menu structure) to provide end users with the options they require when they connect to the IP GW. Menus can provide end users with access to videos, operators, address books, dial-it-yourself functions, and audio files.

To configure auto attendant menus, go to Menus > Menu builder

For more information, refer to the online help topics: “Creating auto attendant menus”, “Configuring failed call settings”, and “Understanding the dial plan”.

Step six: Configure an operator (optional)

An operator is a person who can put calls through on the IP GW. You can use the dial plan to automatically connect calls to an operator, you can have the operator as an option on an auto attendant menu, and connection to an operator is an option for failed calls. An operator connects the calls one by one as calls reach the top of the operator's call queue which is displayed on the operator’s web page and is automatically refreshed.

An operator can put calls through to configured endpoints and call groups that have been given names in the system, or to any other endpoint by manually entering the IP address or E.164 number of the endpoint.

You can configure one or more operators.

To configure an operator, go to Settings > Operator

For more information, refer to the online help topics: “Understanding operator features” and “Configuring operator settings”.

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Contents Codian IP Gateway Codian IP Gateway Tandberg Table of contents General information Package contentsAbout the IP Gateway IP GW Port and LED locationLED behavior FDX Step one Connect power Connecting the IP GWBefore you start Step two Connect to Ethernet Ports a and BStep two Configure Ethernet Port a Initial configurationStep one Connect to the console port Step four Discover the IP address of the IP GW Step three Assign an IP address to Port aStep two Configure Ethernet Port B settings optional Configuring the IP GWStep one Log in to the IP GW Step three Configure the default gateway and routes optional Step six Configure an operator optional Step five Configure the auto attendant menus optionalStep seven Add endpoints and call groups optional Step eight Configure the dial planChecking for updates Using the event log to help solve a problem Troubleshooting and technical support informationGetting more help Anti-static precautions Technical specificationsPower requirements Over-current protection61-0014-03

IP GW 3500 specifications

The TANDBERG IP GW 3500 is a robust gateway designed to bridge traditional video conferencing systems with modern IP-based platforms, enabling seamless communication across diverse networks. It represents a significant leap forward in video interoperability, making it an ideal solution for organizations looking to optimize their video conferencing infrastructure.

One of the main features of the TANDBERG IP GW 3500 is its support for a wide array of video codecs, including H.264 and H.263. This flexibility ensures that users can connect with various systems without losing quality or performance. The gateway's ability to transcode video streams in real-time allows organizations to communicate effortlessly, regardless of the technology in use.

Additionally, the TANDBERG IP GW 3500 is designed with high scalability in mind. It can handle a large number of simultaneous sessions, making it suitable for enterprises and institutions that require reliable video conferencing options. This scalability is critical for businesses that are looking to expand their video communications capabilities without significant infrastructure investments.

The gateway features advanced signaling protocols such as H.323 and SIP, ensuring compatibility with a variety of endpoints and network configurations. This dual protocol support is essential for organizations operating in heterogeneous environments, as it provides the flexibility needed to connect disparate systems without the hassle of compatibility issues.

Built with security in mind, the TANDBERG IP GW 3500 includes features like encryption and firewall traversal. This is particularly important for organizations that handle sensitive information and require a secure communication channel. The gateway also supports network management and monitoring capabilities, allowing IT departments to maintain oversight and ensure optimal performance across their video conferencing solutions.

Furthermore, the user-friendly interface of the TANDBERG IP GW 3500 simplifies administrative tasks, enabling quick setup and management of video calls. This ease of use extends to its web-based management tools, which help teams facilitate remote operations and configuration.

Overall, with its advanced feature set, scalability, and strong security capabilities, the TANDBERG IP GW 3500 serves as a vital component of modern video conferencing solutions, catering to the evolving needs of businesses and educational institutions in an increasingly connected world. Its ability to connect traditional video conferencing setups with modern IP environments makes it a strategic asset for any organization looking to enhance its communication capabilities.
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