AMD GA-K8NS-939, GA-K8NS PRO-939 user manual Troubleshooting

4-2 Troubleshooting

Below is a collection of general asked questions. To check general asked questions based on a specific motherboard model, please log on to http://www.gigabyte.com.tw

Question 1: I cannot see some options that were included in previous BIOS after updating BIOS. Why?

Answer: Some advanced options are hidden in new BIOS version. Please press Ctrl and F1 keys after entering BIOS menu and you will be able to see these options.

Questions 2: Why is the light of my keyboard/optical mouse still on after computer shuts down?

Answer: In some boards, a small amount of electricity is kept on standby after computer shuts down and that's why the light is still on.

Question 3: How do I clear CMOS?

Answer: If your board has a Clear CMOS jumper, please refer to the Clear CMOS steps in the manual. If your board doesn't have such jumper, you can take off the on-board battery to leak voltage to clear CMOS. Please refer to the steps below:

Steps:

1.Turn off power.

2.Disconnect the power cord from MB.

3.Take out the battery gently and put it aside for about 10 minutes (Or you can use a metal object to connect the positive and negative pins in the battery holder to makethem short for one minute).

4.Re-insert the battery to the battery holder.

5.Connect power cord to MB again and turn on power.

6.Press Del to enter BIOS and load Fail-Safe Defaults.

7.Save changes and reboot the system.

Question 4: Why does system seem unstable after updating BIOS?

Answer: Please remember to load Fail-Safe Defaults (Or Load BIOS Defaults) after flashing BIOS. However, if the system instability still remains, please clear CMOS to solve the problem.

Question 5: Why do I still get a weak sound after turning up the speaker to the maximum volume?

Answer: Please make sure the speaker you are using is equipped with an internal amplifier. If not, please change another speaker with power/amplifier and try again later.

Question 6: How do I disable onboard VGA card in order to add an external VGA card?

Answer: Gigabyte motherboards will auto-detect the external VGA card after it is plugged in, so you don't need to change any setting manually to disable the onboard VGA.

Question 7: Why cannot I use the IDE 2?

Answer: Please refer to the user manual and check whether you have connected any cable that is not provided with the motherboard package to the USB Over Current pin in the Front USB Panel. If the cable is your own cable, please remove it from this pin and do not connect any of your own cables to it.

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- 77 - Appendix