Troubleshooting Guide, LED is not LIT, No Sound

MULTITASKER

TROUBLESHOOTING GUIDE

We have carefully tested and have found no problems in the supplied MT110-103; however, we would like to offer suggestions for the following:

8.1 LED IS NOT LIT

Cause 1: Card cage is not plugged in.

Solution: Plug card cage in. If the LED lights, the problem is solved. If the LED is still not on, see Cause 2.

Cause 2: Card is not plugged in all the way.

Solution: Push the card in all the way. If the LED is still not on, see Cause 3.

Cause 3: Card cage slot has a problem.

Solution 1: Test the card in other slots of the card cage. If the slot was damaged, the card may work in other slots. If other slots work and the LED lights, the problem is the card cage slot. The card cage may require service. Call ALTINEX at (714) 990-2300. If the other slots do not work and the LED is still not lit, see Solution 2.

Solution 2: Take any other known good card with an LED and verify that the slot used is good by seeing if the other card’s LED lights in that slot. If it lights, then the original card may be the source of the problem. Call ALTINEX at (714) 990-2300.

8.2. NO SOUND

Cause 1: The source has a problem.

Solution: Check the source and make sure that it is working at an appropriate volume level and all source connections are correct. If the source is working and there is still no sound, see Cause 2.

Cause 2: The proper input card may not be selected.

Solution: Select the card input that is used, by RS-232 accessible commands in section 7. If no sound is present, see Cause 3.

Cause 3: Cable	connections	to	the
destination are incorrect.

Solution: Make sure that cables are connected properly. Also, make sure that the continuity and wiring are good. If there is still no sound present, see Cause 4.

Cause 4: The destination amplifier has a problem.

Solution 1: Make sure that the destination amplifier is powered. If there is still no sound, see Solution 2

Solution 2: Set the volume of the destination amplifier to a reasonable level. If there is still no sound, call ALTINEX at (714) 990-2300.

8.3. DISTORTED SOUND

Cause 1: The source level is above 1Vp-p

Solution: Make sure that the source level is below 1V p-p. If the sound is still distorted, see Cause 2.

Cause 2: The destination amplifier provides excessive amplification.

Solution 1: Make sure that the source signal level is high enough so that the destination amplifier does not have to provide excessive amplification and thereby distort the signal. If there is still sound distortion, see Solution 2.

Solution 2: Call ALTINEX at (714) 990-2300.

400-0197-006

MT110-103 specifications

The Altinex MT110-103 is a versatile and efficient device designed for modern audio-visual (AV) applications. Known for its robust performance and intuitive features, this product is particularly popular in educational institutions, corporate settings, and various event venues, where seamless connectivity and reliability are paramount.

At its core, the MT110-103 serves as a simple yet effective multimedia interface that facilitates the connectivity of various input sources to a single output, making it an essential tool for presentations and multimedia displays. One of its standout features is the capability to handle multiple signal formats. It supports HDMI, VGA, and audio connections, allowing users to connect laptops, projectors, and other AV equipment with ease. This makes it an ideal solution for environments where different types of devices are commonly used.

A key highlight of the MT110-103 is its built-in switching capabilities. Users can effortlessly switch between different input sources using a straightforward interface, which significantly enhances the user experience during presentations or meetings. The device’s design also allows for a clean and organized setup, minimizing cable clutter and ensuring that connections are both secure and easily accessible.

The MT110-103 is not only practical but also employs advanced technologies to ensure high-quality signal transmission. With support for high-definition resolutions up to 1080p, it provides crystal-clear video output that meets the demands of today’s high-resolution media. The ability to transmit both audio and video signals without latency makes it an ideal choice for dynamic presentations that rely on synchronized sound and visuals.

Additionally, the MT110-103 is designed with durability in mind. Its rugged construction ensures it can withstand the rigors of frequent use in various environments. Moreover, the device is often equipped with user-friendly features such as status indicators and an easy-to-navigate control panel, making it accessible for all users, regardless of their technical expertise.

In summary, the Altinex MT110-103 stands out for its multifunctional capabilities, support for multiple input formats, high-definition output, and robust design. It caters to the evolving needs of modern AV setups, making it a reliable choice for anyone looking to enhance their multimedia communication experience. Whether in a classroom, conference room, or event space, the MT110-103 is engineered to deliver seamless and effective audio-visual integration.