Altinex MX2216RM manual Troubleshooting Guide

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SWITCHERS

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Switcher be used outside of the United States?

How do I control several

MX2216RM Switchers with one RS-232 card in a control system?

Can I use contact closure to control the

MX2216RM

Switcher?

Can the

MX2216RM Switcher be looped with other

MX2216RM

Switchers?

supply, enabling it to be used throughout the world. Please make sure to have the voltage setting in the correct position and please make sure to use the proper adapter cable for the country where it will be used. Adapter cables for several countries are available through Altinex.

You can not control multiple MX2216RM Switchers with one card at this time. The unit has ID codes and can be differentiated by the control system. Call Altinex if this requirement is important for your system.

A special cable that plugs into the RS-232 port and converts contact closure into analog control is available. This is the RC5204CC cable is made by Altinex on request.

Yes, in exactly the same way as described in this manual when the MX2216RM is slaved to another MX2216RM.

TROUBLESHOOTING GUIDE

10

Please make sure, that input signal formats are the same for input (source) and output (display).

Please make sure that the input signal amplitude levels are as follows:

RED, GREEN, and BLUE are less than 10 V.

SYNC is less than 1.0 V and more than 0.3 V.

Please use the appropriate input voltage 110 VAC or 220 VAC.

Please make sure that proper quality of cables is used. We recommended Altinex made cables for the best results.

If the problem shows up after continuous usage at higher voltage, higher temperature, higher humidity, or at other extreme environmental conditions, please correct the problem.

If a problem exists with the MX2216RM please reset the unit by pressing the RESET key for more than 2 seconds.

Make sure that not all channels (inputs) are OFF (i.e. RED LED is not ON next to the STAND BY key).

If you are using any control software or hardware to control the MX2216RM, then first verify operation of the unit using the MX Control software available from the Altinex web-site: www.altinex.com. Make sure that the cable is made according to manual, where RX pin of the MX2216RM is connected to TX pin of the computer.

If you are controlling the unit by RS-232 command, make sure there is minimum delay of 100 milliseconds before sending a next command.

If you have multiple MX2216RM Switchers connected in Master-Slave mode or Loop- Control mode, please make sure to have a connection of RS-232 port according to manual.

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Contents MX2216RM Introduction Table of ContentsPrecautions / Safety Warnings Technical Specifications About Your SwitcherFrequency Compatibility Description of MX2216RMReset Button Auto Switch Mode ButtonPower UP Default SET Power SupplyCONGRATULATIONS! YOU are Done Application Diagram Installing Your SwitcherRS-232 Control OperationMX2216RM PIN No RS-232 ProtocolInnOmm MASTER-SLAVE ConfigurationOUTmm SETxnnmmManual Loop Control Contact Closure ONE Wire Analog ControlMX2216RM Loop NoneLoop Control with RS-232 Command Question Accessories Frequently Asked QuestionsMX2216RM MX2216RM AnswerTroubleshooting Guide Altinex Policy Limited WarrantyReturn Policy Contact Information

MX2216RM specifications

The Altinex MX2216RM is an advanced multimedia matrix switcher, designed for professional audio-visual applications. This powerful device enables seamless switching between multiple sources and outputs, making it ideal for conference rooms, auditoriums, and other environments that require flexible AV management.

One of the key features of the MX2216RM is its ability to handle 16 input sources, including a variety of video formats such as HDMI, VGA, and composite video. With its 16 output ports, the MX2216RM supports simultaneous distribution of high-quality video signals to multiple displays. This versatility is vital for installations that require dynamic content delivery across various screens, ensuring that presentations and multimedia content can be shared effortlessly.

The MX2216RM incorporates advanced signal processing technology, providing exceptional video quality with support for resolutions up to 4K. This ensures that high-definition content maintains its clarity and precision, which is crucial for presentations, video conferencing, and live events. The device supports various video formats, allowing for smooth transitions and compatibility with existing AV infrastructure.

Furthermore, the MX2216RM features intuitive control options. Users can manage the device through front-panel controls, RS-232 commands, or via network control using TCP/IP. This flexibility allows for easy integration into existing control systems and makes it suitable for diverse environments. The user-friendly interface simplifies operation, enabling quick access to desired input/output configurations without requiring extensive technical know-how.

In addition to its switching capabilities, the MX2216RM offers additional technologies such as audio extraction and embedding. This allows users to manage audio signals independently of video, providing clear sound reproduction across different zones. The matrix switcher also incorporates built-in scaling capabilities, ensuring compatibility with a wide range of display devices, regardless of their native resolution.

Another important characteristic of the Altinex MX2216RM is its robust build quality. Designed for durability and reliability, it can withstand the rigorous demands of professional AV environments. This makes it an excellent choice for permanent installations where downtime must be minimized.

In conclusion, the Altinex MX2216RM is a versatile, high-performance matrix switcher that offers a comprehensive solution for managing multimedia content. With its extensive input/output capacity, advanced processing features, and flexible control options, it stands out as a critical component for any professional AV setup. Perfectly suited for both corporate and educational environments, the MX2216RM delivers the quality and reliability that users expect from Altinex products.