APC Troubleshooting Universal Transfer Switches: UTS Models Insights
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Troubleshooting

Use this chart to solve minor UTS problems.

Refer to www.apc.com for assistance with complex UTS problems.

Problem and Possible Cause

Solution

 

 

Problem: The UTS conduit is too long or too short

 

 

Cause: The UTS was not installed at

Conduit too long: have a licensed electrician cut the conduit to shorten the

the recommended one foot distance

length.

from the building circuit breaker panel.

Conduit too short: have a licensed electrician add conduit to the existing

 

conduit utilizing the proper use of wire nuts and junction boxes. Adhere to

 

all national and local electrical codes.

 

 

Problem: The amperage of a circuit must be changed to accommodate the connected load

 

 

Cause: A 15 A fuse is installed in the

Remove the UTS cover and replace the existing fuse with a fuse of correct

circuit, but the connected load requires

amperage.

the use of a 20 A fuse.

Use the Circuit Setup button to reset the affected circuit. Failure to reset the

Cause: A 20 A fuse is installed in the

amperage for the affected circuit will cause nuisance circuit tripping, or a

circuit, but the connected load requires

UTS overload condition.

the use of a 15 A fuse.

 

 

 

Problem: The UTS does not turn on

 

 

 

Cause: Incorrect wiring to circuits.

UTS6/UTS6H - Utilizing all of the UTS circuits is not necessary. However,

 

Circuits 5 and 6 must be connected to the building circuit panel and must

 

receive power from opposite phases for the UTS to function.

 

UTS6BI/UTS10BI - Utilizing all of the UTS circuits is not necessary.

 

However, the dedicated 240 V circuits must be connected to the building

 

circuit panel and must receive power for the UTS to function.

 

 

Problem: The UTS does not receive power from the generator

 

 

Cause: The generator has been

Check to be sure the correct wiring configuration has been used.

incorrectly connected to the UTS.

 

 

 

Cause: The generator output is not

Check the specifications of the generator. Only 120 V/240 V single phase

120/240 V single phase. This is not

generators can be used with the UTS.

applicable to the UTSS6H.

 

 

 

Problem: The UTS does not receive power from the UPS

 

 

Cause: The UPS is overloaded and has

Disconnect the circuits set as uninterruptible one at a time until the UPS

shutdown.

begins operating.

 

 

Problem: The load does not receive power during a power outage

 

 

Cause: A UTS configuration error is

Check the UTS system and circuit configurations and correct any errors.

present.

Common errors include:

 

• circuits set as uninterruptible when there is no UPS connected to the UTS.

 

• ALM is enabled and the settings are out of specified range.

 

Refer to the Operation Manual for details on ALM settings.

 

 

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Site Preparation & Installation Guide Universal Transfer Switch UTS6 UTS6H UTS6BI UTS10BI

Page 22 Page 24
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Page 22 Page 24
Contents Site Preparation and Installation Guide Recommended tools IntroductionProtect your investment Unpack and Inspect Safety and Regulatory Information save this informationSafety Precautions All Units Additional contents forSpecifications Generator Interface Automatic, Remote Start/Stop OutputUTS Configurable Features Generators Convenience Outlet is powered by Circuit1Site Planning and Preparation Adhere to all national and local electrical codes InstallationUninterruptible Power Supply UPS Generator Load BalanceConnect UTS to circuit breaker panel Surface mount installationFlush mount installation UTS circuits Circuit wiringFor a UTS6BI, 5 in and 6 Do not trim these wiresWiring schematics UTS6 Wiring schematics UTS6H Wiring schematics UTS6BI Wiring schematics UTS10BI UPS UTS Controls and IndicatorsLCD APC Legendary Reliability UTS Universal Transfer Switch UTS Power ConnectorsConnect Power to the UTS Connect the UTS power cord to utility powerBackup1 Generator Power Rating Initial SetupUTS Setup Wizard Backup1 Source TypeCircuit 2 setup Backup2 Source TypeBackup2 UPS Power Rating Circuit 1 setupCircuit status verification System Status VerificationGenerator Connect UTS to Backup Power SourcesUTS Model Connector Type Cable UPS Other backup power sourcesTroubleshooting Problem a circuit is mislabeled while using the Setup Wizard Problem UTS configuration errors are foundEven Odd LoadCircuits UTS10BI Circuit AssignmentsFCC Class B Compliance Notice ServiceAPC Worldwide Customer Support Regulatory InformationTerms of warranty Two-Year WarrantyPage 990-2992B 2008
Related manuals
Manual 18 pages 19.91 Kb

UTS6BI, UTS6H, UTS10BI, UTS6 specifications

The APC UTS6, UTS6H, UTS10BI, and BU154A are prominent products in the field of connectivity and power management, specifically designed to enhance the efficiency and reliability of electrical systems. Each of these models carries unique features and characteristics that cater to diverse applications in both residential and industrial environments.

The APC UTS6 is a highly versatile surge protector designed for home and office setups. It provides essential protection against voltage spikes and electrical surges, which can damage connected devices. The UTS6 features six outlets, allowing multiple devices to be connected simultaneously. It incorporates a built-in circuit breaker and LED indicators for surge protection status, ensuring that users are informed about the operational status of their equipment. Its compact design makes it ideal for tight spaces, and its robust construction ensures long-term durability.

The UTS6H is an enhanced version of the UTS6, tailored specifically for high-capacity devices. This model is particularly useful for areas where high power consumption is a concern, such as data centers or server rooms. With its rugged design, the UTS6H features advanced surge suppression technology and can handle higher current loads without compromising safety. It also includes additional outlets and USB charging ports for added convenience, making it an indispensable tool for users with multiple electronic devices.

Moving on to the UTS10BI, this unit is designed for advanced users needing superior protection and versatility. It boasts ten outlets and features advanced filtering technologies to eliminate electrical noise, ensuring stable power delivery to sensitive equipment. The UTS10BI also includes smart technologies, such as energy monitoring, which helps users track power consumption and optimize energy usage. Additionally, it is equipped with safety features such as child-proof outlets and surge protection status indicators.

Lastly, the BU154A is a compact power management solution geared towards both commercial and residential users. It features a slim design that is easily mountable in various settings. With multiple outlets and the ability to accommodate larger plugs, the BU154A provides flexibility in connecting different devices. Its built-in surge protection safeguards connected electronics from voltage fluctuations, while its thermal protection feature prevents overheating. This unit is ideal for users seeking efficient power management without taking up too much space.

In summary, the APC UTS6, UTS6H, UTS10BI, and BU154A are innovative solutions designed to address specific user needs in power management and surge protection. Each model combines advanced technology, a range of features, and robust safety mechanisms to ensure reliable performance and protection of electronic devices in various environments.
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