ATEN Technology ACS-1602 user manual TroubleShooting, Symptom Possible Cause Action

Page 13

TroubleShooting

Symptom

Possible Cause

Action

Keyboard

Loose Cables

Check all cable connections to make

and/or Mouse

 

sure they are completely seated in

Not Repsonding

 

their sockets.

 

 

 

 

Keyboard and/or

Unplug the keyboard or mouse from

 

Mouse needs to be

the USB port on the ADC display’s

 

reset

rear panel, then plug it back in.

 

 

 

 

Master View needs to

Turn off both computers (see

 

be reset

Powering Off p. 10); wait five

 

 

seconds; then turn the computers

 

 

back on.

 

 

 

 

Selected port

Change the port by pressing the Port

 

connects to a

Selection switch.

 

powered

 

 

Off computer.

 

 

 

 

 

Incorrect

Check your Device Manager to be

 

Mouse Driver

sure that the correct driver for your

 

 

mouse (obtained from the

 

 

manufacturer, or supplied by the

 

 

operating system), has been

 

 

installed.

 

 

Because of the wide variety of mouse

 

 

driver standards for the modern

 

 

series of mice (the ones with the

 

 

extra buttons and wheels), the

 

 

ACS-1602 only supports all the extra

 

 

features of the Microsoft Intellimouse.

 

 

It supports the scrollwheel function of

 

 

most other mice.

 

 

 

Video

Resolution and/or

The Master View ACS-1602 supports

Problems

Bandwidth set too

Apple Studio and Cinema Displays

 

high.

(interlaced), with resolutions of up to

 

 

1920x1200.

 

 

 

 

Improper Startup

A blank, or distorted display may be

 

 

due to not starting up properly. See

 

 

Powering On Considerations, p. 7, for

 

 

details.

 

 

 

 

Improper Cables

The cables supplied with this

 

 

package must be used. See the

 

 

Cables section, p. 3, for details.

 

 

 

- 11 -

2003-04-22

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Contents ACS-1602 2003-04-22 Overview Features Console Hardware RequirementsComputer CablesFront View ComponentsADC Port Rear ViewInstallation Powering On Considerations Mac Port Selection Modifying the Installation Powering OffSymptom Possible Cause Action TroubleShootingFunction Specification SpecificationsLimited Warranty 2003-04-22