Adder Technology AV4DVI manual Cascade query code, Resolving slow mouse problems

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4.8 Cascade query code

The AdderView DVIs use a special ‘query code’ to detect whether or not they are connected to another AdderView DVI. By default your AdderView DVI uses query code AD. SmartView (another range of keyboard / mouse / video switches from Adder Technology) units with firmware versions less than 1.09 used query code EF. This was found to conflict with a small number of other (rare) devices that used the same query code so an alternative query code was provided to ensure compatibility. Either query code may be used but you should make sure that all cascaded AdderView DVI and SmartView units are set to use the same query code. If any of the cascaded SmartViews have firmware versions less than 1.09 then the cascade query code for all the AdderView DVIs and SmartViews should be set to EF.

L7 – Cascade query code = AD (default)

L8 – Cascade query code = EF

4.9 Resolving slow mouse problems

Due to certain technical reasons some systems running particular combinations of operating system and mouse drivers are sensitive to small timing changes relating to mouse communications. The introduction of a switch like the AdderView inevitably causes some timing changes and in rare cases interactions have been observed that causes the mouse to run very slowly. Certain HP Vectra computers running later versions of Windows NT with Logitech mouse drivers and Logitech mice have been observed to exhibit such interactions with older switches. One solution to this problem is to change the mouse driver.

The AdderView DVI is a high performance device that is carefully engineered to minimise such interactions and should not exhibit this characteristic. Nevertheless such interactions are unpredictable and so the AdderView is fitted with a feature that ensures that the mouse can never operate at a very slow rate regardless of such interactions. This feature is activated using the following options:

L5 – Allow the mouse to run at any speed (default)

L6 – Don't allow the mouse to run at very slow speeds

AdderView DVI

Installation and Use

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Contents ADDERView DVI Safety information Quick Installation and Operation GuideQuick Installation Operation Guide SummaryQUICK-INSTALLATION Quick-Guide für Installation & BetriebSicherheitstechnische Informationen Zusammenfassung DES BETRIEBS-GUIDESInformación sobre seguridad Guía rápida de instalación y funcionamientoInstalación Rápida Resumen DE LA Guía DE FuncionamientoInstallation Rapide Guide dinstallation rapide et mode demploiMode Demploi Sommaire Consignes de sécuritéInstallazione Rapida Guida di installazione rapida e funzionamentoInformazionoi riguardanti la sicurezza Sommario Guida OperativaAdderView DVI About this manual AdderView DVI Installation and UseTrademarks WarrantyEuropean EMC directive 89/336/EEC Radio Frequency EnergyContents Appendices AdderView DVI configuration optionsIntroduction Key featuresRemote controller contents part code RC1 Package contentsAdderView DVI front view Product informationWhat you will need InstallationMounting the AdderView DVI Connecting your devicesConfiguring your PCs Important Note Configuring the AdderView DVITo enter configure mode at power on To enter configure mode whilst the AdderView DVI is running Summary of AdderView DVI configuration optionsAdderView DVI Installation and Use Other useful installation information Re-enabling a disconnected PS/2 mouse AdderView DVI Installation and Use Reset the AdderView DVI Select flash upgrade mode using option switchUpgrading the AdderViews flash memory Connect your computer to the AdderViewRun the upgrade program Ensure that the AdderView is powered onAdderView DVI Installation and Use Power on status Using the AdderView DVIStatus display Front panel key and remote controllerAdderView DVI Installation and Use Keyboard hotkey control Mouse control Cascading AdderView DVIs RS232 controlADDERView DVI Master Cascade Slave ADDERView DVI MasterADDERView DVI Autoscan ‘lock on’ mode and delay time AdderView DVI configuration optionsScreen saver time delay Mouse mode and mouse switching of channels Keyboard hotkey combination Cycling between all channels or just the active channels Firmware functions version query, mouse restore and resetOFREDg Setting a security passwordCascade query code Resolving slow mouse problemsExit configure mode A2. AdderView DVI to PCs 1 to Appendix A. Cable and connector specificationsA1. Keyboard, monitor and mouse to AdderView DVI AdderView DVI Installation and Use Part Code Description Recommended cablesA3. Options port pin assignments RS232 synchronisation cable pin assignments Flash upgrade cable connectionAction Appendix B. Problem SolvingS TA L L AT I O N & U S E