Adder Technology ADD0038/1 warranty Upgrading the SmartViews firmware, Prepare your computers

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5. Upgrading the SmartView's firmware

The SmartView XPro uses flash memory technology which enables the firmware code to be upgraded by the user. New keyboards, mice operating systems and drivers are being launched all the time. From time to time the SmartView's firmware will be updated to provide support for these new devices. You can take advantage of these upgrades free of charge during the warranty period.

Upgrades are performed by connecting a PC's serial port to the SmartView's serial port and running an upgrade program on the PC. This upgrade program downloads the new firmware to the SmartView XPro and checks that the data has been programmed correctly.

To perform a firmware upgrade on your SmartView XPro you will need a suitable serial upgrade cable and an IBM PC compatible computer with an RS232 serial port and an operating system that supports DOS. Suitable upgrade cables with 9-pin serial connectors are provided with the SmartView XPro. If you have lost your cable then you will need to buy a cable with a 9-way D-type male connector on one end and a 9-way D-type female connector on the other end with all 9 lines connected "straight through" (i.e. pin 1 to pin 1, pin 2 to pin 2, pin 3 to pin 3 etc.). These are standard serial extension cables.

You will also need to obtain the latest version of the SmartView XPro firmware which is available by request from www.addertec.com. Please ensure that you have your product serial number and model number at hand when requesting an upgrade.

Note: The normal flash upgrade process does not clear the computer names, user names, security passwords or other configuration settings.

To perform a flash upgrade on the SmartView XPro:

Step 1 - Prepare your computers

Ensure that you have saved any important work on the connected computers. The SmartView XPro can be upgraded whilst attached to live systems but remember that the mouse connections will probably need to be reconstituted after the upgrade is finished (see sections 4.13 and 2.9). Where possible, mission critical servers should be switched off or disconnected before performing an upgrade.

SmartView XPro

Installation and Use

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Contents About this manual Safety informationWarranty SmartView Installation and UseEuropean EMC directive 89/336/EEC Radio Frequency EnergyContents Appendices Using the SmartView XProWhat does KVM stand for? IntroductionKey features and benefits SmartView XPro package contents AdderLink Gold XR receiver package contents part code AdderLink XR receiver package contents part codeProduct information Page Page Page Flexible configuration InstallationWhat you will need For the local user port connections you will need Mounting the SmartView Connecting your devicesSmartView XPro Installation and Use Structuring your SmartView XPro installation Configuring your PCsSmartView XPro Installation and Use SmartView XPro Installation and Use Page Page Maximising the video quality Re-enabling a disconnected PS/2 mouse Other useful installation informationSmartView XPro Installation and Use SmartView XPro Installation and Use Create an Admin administration account password Configuring the SmartView XProConfiguration summary Decide if you are going to use password securityAdd / edit names to identify your computers Enabling password securitySet the required Setup Options and Global Preferences Create user accountsSetting an Admin password Creating and editing computer names Creating and editing user accountsTo create computer names SmartView XPro Installation and Use Page Possible cascade groups and their associated names Setting the Setup Options and Global PreferencesLanguage SecurityHotkeys Exclusive USE Keypad ControlsAutoscan Mode Mouse SwitchingScreen Saver Autoscan Time User TimeoutOSD Dwell Time 12 RS232 Mouse Type User display and key switch Using the SmartView XProRear panel special function switches Power supply connections and indicatorsComputer display and key switch Selecting a computer using the front panel controls Activity indicatorsSmartView XPro Installation and Use Keyboard hotkeys Logging on to the SmartView XPro‘HOTKEYs’ and ‘1 then 3’ selects channel ‘HOTKEYs’ and ‘1 then 0’ selects channel‘HOTKEYs’ and ‘1 then 1’ selects channel ‘HOTKEYs’ and ‘1 then 2’ selects channelPress bavrelease vpress Release vpress vrelease vba Press ba2 release 2baSelecting computers using the mouse Press baM release Mba Selecting computers using the on-screen menuJe or jf Reminder banner BawReminder Colour Setting the User PreferencesOSD Colour Reminder BannerRestore Intellimouse Using the Functions menuUsing the dual access ports 1 Restore Standard MouseCascading SmartViews Using the AdderLink extender Resetting user port keyboards and miceWhat to do if you forget your Admin password Prepare your computers Upgrading the SmartViews firmwarePower on the SmartView with the Upgrade switch on Power off the SmartView XProConnect your computer to the SmartView XPro 4X16A129.HEX 4X16B129.HEX 4X16C129.HEX Run the upgrade program4X16V129.DAT SmartView XPro Installation and Use SVXPRO.EXESvxpro 4X16V129.DAT Svxpro Datfilename.DATSmartView XPro Installation and Use A2. AdderLink to SmartView XPro Appendix A. Cable and connector specificationsCable specification A1. Keyboard, monitor and mouse to SmartView XProA3. SmartView XPro to PCs 1 to Cable specificationsRecommended cables Problem Appendix B. Problem SolvingAction SmartView XPro Installation and Use SmartView XPro Installation and Use SmartView XPro Installation and Use

ADD0038/1 specifications

Adder Technology, a leader in KVM (Keyboard, Video, Mouse) solutions, has designed the ADD0038/1 device to meet the growing demands of modern data centers and broadcasting environments. The ADD0038/1 is an advanced KVM switch that offers a flexible and reliable way to manage multiple computers from a single workstation.

One of the main features of the ADD0038/1 is its ability to support high-resolution video outputs, allowing users to seamlessly switch between multiple HD sources without sacrificing image quality. The device supports resolutions up to 4K, making it ideal for applications where clarity and detail are paramount, such as video editing and graphic design.

Another critical characteristic of the ADD0038/1 is its compatibility with a wide range of operating systems, including Windows, macOS, and Linux. This adaptability ensures that users from diverse backgrounds can integrate the switch into their existing workflows without significant changes. The device also supports USB connectivity, enabling users to easily connect various peripherals, including keyboards, mice, and other USB devices.

The ADD0038/1 employs advanced technologies for efficient signal transmission. With its innovative digital KVM technology, it minimizes latency and provides real-time control over connected systems. The unit features robust error correction techniques, ensuring stable performance even in high-demand scenarios. This is particularly beneficial for operations that require minimal downtime, such as live broadcasting and critical system monitoring.

The device also boasts an intuitive user interface, allowing for quick navigation and switching between sources. This easy-to-use interface minimizes the learning curve, enabling users to become proficient in its operation shortly after setup. Additionally, the ADD0038/1 includes built-in audio support, allowing for the transmission of audio signals along with video, which enhances the overall user experience.

In summary, the Adder Technology ADD0038/1 KVM switch stands out with its high-resolution support, cross-platform compatibility, advanced digital transmission technologies, and user-friendly design. These features make it a valuable tool for professionals in various fields, from data management to broadcast production, ensuring that they can manage their systems with efficiency and precision.
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