Paxar 939i manual Troubleshooting

Page 31

T R O U B L E S H O O T I N G

4

This chapter provides solutions to keyboard problems and explains common status code messages you may receive when using the keyboard.

Problem

Action

 

 

The keyboard display is blank.

Make sure the printer is ON. Make sure the

 

keyboard cable is securely attached to the

 

printer. If the keyboard was attached while the

 

printer was on, turn the printer OFF and then

 

back ON.

The data you entered is not

Refer to your format for acceptable characters

accepted.

for this field. Some fields accept only letters,

 

some accept only numbers, and some accept

 

only specific ranges of letters or numbers.

Your data was not accepted

This field requires data for all underscores

and blanks are still showing.

shown. Enter the correct data and press N.

You entered an incorrect check

The data and check digit must be the correct

digit.

combination. Enter the correct data and press

 

the N.

You tried to skip a required

This field requires data before continuing to the

field.

next field. Enter data and press the N.

Letters are not in the expected

Make sure the Caps Lock (c) is not on.

case.

 

Monetary symbols do not print

Make sure your font supports the selected code

as expected.

page (Bold, ANSI, etc.). For more information,

 

see Appendix B, "Character Sets."

Script is not running.

Turn printer off and then back on. If this does

 

not solve the problem, contact Technical Support

 

for more information.

Scanner does not work.

If using "terminal mode," make sure the scanner

 

has been enabled. See Appendix C,

 

"Configuring the System," for more information.

Troubleshooting 4-1

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Contents Monarch 939i Intelligent Keyboard Canadian D.O.C. Warning TA B L E O F C O N T E N T S Operating the Scanner Troubleshooting the Scanner Cleaning E r v i e w T T I N G S TA R T E DO u t T h i s M a n u a l W e r U p M o d e sP a c k i n g t h e K e y b o a r d O u t S c r i p t sN n e c t i n g t h e K e y b o a r d ’ s C a b l e N n e c t i n g t h e S c a n n e r ’ s C a b l e s I n g t h e K e y b o a r d N t r o l K e y s 8Getting Started T T I N G B AT C H O P T I O N S T t i n g P r o m p t s a n d D e Fault s Page Page N K n i f e S e t u p Number of Parts Set 8Setting Batch Options T E R I N G B AT C H D ATA Main Menu T e r i n g a B a t c hPage 4Entering Batch Data Page Page I n t i n g Ta g s W i t h o u t C u t t i n g A m p l e s Cut here for a cut multiple 10Entering Batch Data Troubleshooting 2Troubleshooting C e s s o r i e s & O p t i o n s E C I F I C AT I O N S & a C C E S S O R I E SA t S u r f a c e M o u n t Wa l l M o u n t 4Specifications & Accessories P p o r t e d S y m b o l S e t s a n d code P a g e s A R a C T E R S E T ST e r n a l S t a n d a r d a n d R e d u c e d F o n t L d 4Character Sets Code P a g e 4 3 Code P a g e 8 5 E r a t i n g i n S c r i p t M o d e C e s s i n g t h e K e y b o a r d ’ s M a i n M e n uE r a t i n g t h e S c a n n e r O u t t h e S c a n n e rE a n i n g Tr o u b l e s h o o t i n g t h e S c a n n e rA b l i n g t h e S c a n n e r A b l e t h e C o m m u n i c a t i o n s P o r t N f i g u r i n g t h e S c a n n e rT t h e C o m m u n i c a t i o n s P o r t D e Fault s S e t t o D e Fault Va l u e sSetup T t h e M i n i m u m B a r code W i d t h
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