T R O U B L E S H O O T I N G 4
This chapter lists some common problems and their solutions.
Problem | Action | |
Screen is off when | Check the power connections | |
the printer is turned | from the power supply to the | |
on. | printer and the wall outlet. See | |
| “Connecting the Printer’s Power | |
| Supply” in Chapter 1 for more | |
| information. | |
The printer does not | Load the labels correctly and | |
print. | make sure they are the | |
| FreshMarx labels recommended | |
| for this application. See | |
| “Loading Labels” in Chapter 1 | |
| for more information. | |
| Labels may be jammed. See | |
| “Clearing Label Jams” in | |
| Chapter 3 for more information. | |
Printing stops OR the | Calibrate the supply. | |
printer does not | 1. | Load labels. See “Loading |
advance from one |
| Labels” in Chapter 1 for |
label to the next |
| more information. |
correctly. | 2. | Press to calibrate the |
| ||
|
| labels. |
| Clear a label jam. See | |
| “Clearing Label Jams” in | |
| Chapter 3 for more information. | |
| Place the supply clip in the | |
| correct position to rest against | |
| the edge of the labels. See | |
| “Loading Labels” in Chapter 1 | |
| for more information. |
Troubleshooting