3Com 3C16985B, 3C16988A, 3C16987A, 3C16986A manual Online Technical, Services

Page 51

D

TECHNICAL SUPPORT

 

 

3Com provides easy access to technical support information through a

 

variety of services. This appendix describes these services.

 

Information contained in this appendix is correct at time of publication. For

 

the most recent information, 3Com recommends that you access the

 

3Com Corporation World Wide Web site.

 

 

Online Technical

3Com offers worldwide product support 24 hours a day, 7 days a week,

Services

through the following online systems:

 

World Wide Web site

 

3Com Knowledgebase Web Services

 

3Com FTP site

World Wide Web Site

To access the latest networking information on the 3Com Corporation

 

World Wide Web site, enter this URL into your Internet browser:

 

http://www.3com.com/

 

This service provides access to online support information such as technical

 

documentation and software, as well as support options that range from

 

technical education to maintenance and professional services.

3Com

The 3Com Knowledgebase is a database of technical information to help

Knowledgebase Web

you install, upgrade, configure, or support 3Com products. The

Services

Knowledgebase is updated daily with technical information discovered by

 

3Com technical support engineers. This complimentary service, which is

 

available 24 hours a day, 7 days a week to 3Com customers and partners,

 

is located on the 3Com Corporation World Wide Web site at:

http://knowledgebase.3com.com

Image 51
Contents SuperStack 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents PIN-OUTS Glossary Index Regulatory Notices Page About this Guide List conventions that are used throughout this guide ConventionsDocumentation RelatedComments ProductRegistration 3300 XM, SM, TM, MM Introducing the Switch 3300 XM, SM, TM, MM 1000BASE-SX Switch Front View DetailIntroducing the Switch 3300 XM, SM, TM, MM LED behavior Unit Information Label Switch Rear View DetailSwitch Rear View Detail Configuration NetworkExamples Using the Switch as a collapsed backbone Using the Switch in a desktop environment Fast Ethernet configuration rules Introducing the Switch 3300 XM, SM, TM, MM Gigabit Ethernet cabling Configuration Rules for Gigabit Ethernet SM and TMIntroducing the Switch 3300 XM, SM, TM, MM Installing the Switch Installing the Switch Repeat steps 2 and 3 for the other side of the Switch Rack-mountingConnect network cabling Installing the Switch Part number 3C16965. Contact your supplier for details Using Matrix CablesStacking Units Treated as a single manageable unit with one IP addressStack of two units Stack of three units Power-up TM or MM powered-up and ready for operationSequence Choosing Guide SwitchNetwork. For information on managing the Switch using ManagingSafety Information Information Important SafetyImportant Safety Information Sécurité Importante ’information de’information de Sécurité Importante Wichtige Sicherheitsinformat ionen Warnhinweis Faseroptikanschlüsse Optische Sicherheit Appendix a Safety Information Pin to 9-pin Null Modem CablePC-AT Serial Cable Pin to RS-232 25-pinAssignments ConnectorsModem Cable RJ45 PinPin Number Signal Function Appendix B PIN-OUTS Switch 3300 XM, SM and MM Technical SpecificationsSnmp Switch 3300 TMVlan MIB RFC Appendix C Technical Specifications Online Technical ServicesUsername anonymous Asia, Pacific Rim Country Telephone Number Fax Number Glossary Process is known as filtering Can be due to faulty network devicesProcess of sending a packet toward its destination using a Unauthorized access to a network or network devicesLine speed See baud Glossary STP See Spanning Tree Protocol STP Glossary Index Index Regulatory Notices
Related manuals
Manual 62 pages 49.16 Kb