3Com 2816-SFP Plus (3C16485), DUA 1648-5AAA02 Technical Support, Purchase Value-Added Services

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TECHNICAL SUPPORT

Where To Go For Help

Contact your authorised 3Com reseller or 3Com for additional product and support information. You will find support tools posted on the 3Com web site at www.3com.com

Register Your Product to Gain Service Benefits

To take advantage of warranty and other service benefits, you must first register your product at

http://eSupport.3com.com/.

3Com eSupport services are based on accounts that you create or have authorization to access. First time users must apply for a user name and password that provides access to a number of eSupport features including Product Registration, Repair Services, and Service Request.

Troubleshoot Online

3Com knowledgebase, which contains thousands of technical solutions written by 3Com support engineers, helps you troubleshoot 3Com products. This query-based interactive tool is

located at http://knowledgebase.3com.com

Purchase Value-Added Services

To enhance response times or extend warranty benefits, contact 3Com or your authorized reseller. Value-added services can include 24x7 telephone technical support, software upgrades, onsite assistance or advance hardware replacement. Experienced engineers are available to manage your installation with minimal disruption to your network. Expert assessment and implementation services are offered to fill resource gaps and ensure the success of your networking projects.

Purchase Value-Added Services

To enhance response times or extend warranty benefits, contact 3Com or your authorized 3Com reseller. Value-added services can include 24x7 telephone technical support, software upgrades, onsite assistance or advance hardware replacement. Experienced engineers are available to manage your installation with minimal disruption to your network. Expert assessment and implementation services are offered to fill resource gaps and ensure the success of your networking projects. More information on 3Com Extended Warranty and Professional Services is available at http://www.3com.com/Contact your authorized 3Com reseller or 3Com for additional product and support information.

Contact Us

3Com offers telephone, e-mail and internet access to technical support and repair services. To access these services for your region, use the appropriate telephone number, URL or e-mail address from the list below.

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Contents DUA1648-5AAA02 3Com Baseline Switch 2816-SFP Plus 3C16485 User GuideUnited States Government Legends Contents Technical Support Using DiscoveryAbout this Guide Naming ConventionConventions Feedback about this User Guide Product RegistrationPddtechpubscomments@3com.com Introduction Baseline Switch 2816-SFP PlusPackage Contents RJ-45 10/100/1000 Ports HOW to USE the Baseline Switch 2816-SFP PlusFront Panel Features Front and Rear PanelsSFP Ports Link/Activity Status LEDsStatus Meaning Rear Panel Features Page Power Up Installation RecommendationsPositioning the Switch Power SupplyApproved SFP Transceivers Connecting to a Network DeviceSpot Checks SFP OperationAppropriate Gigabit Ethernet connection Removing an SFP TransceiverPage Mounting KIT Instructions IntroductionRack Mounting the Units Page Automatic Process Automatic IP ConfigurationHow Your Switch Obtains IP Information How Automatic IP Configuration WorksSwitch repeats until an unused IP address is found Option Tabs Switch ConfigurationNavigating Through the Switch Configuration Pages Main MenuFan Status Summary ScreenIP Settings PasswordBasic Port Configuration Screen Port ConfigurationVLANs Advanced Port Configuration ScreenDesktop Vlan Configuration Example Vlan Configuration ExamplesUplink Vlan Configuration Example Delete VLANs Create VLANsMembership VLANs Modify VLANsGuidelines for creating Trunks TrunkingTrunking Membership Screen Traffic Monitoring System ToolsRestart Upgrade ConfigurationTaking place Spanning Tree Screen Spanning TreePriority Level Traffic Type 802.1p Prioritization802.1p Prioritization screen SupportPage Using Discovery Windows Installation 95/98/XP/2000/2003 Server/NTRunning the Discovery Application Discovered Switch All ports appear to show continual activity Problem SolvingFirmware image has become corrupted Fail Safe Mode ScreenIf the problem persists Page Power Cord Set Safety InformationLinformation DE Sécurité Importante France et Pérou uniquementCordon électrique Wichtige Sicherheitsinformationen Page Physical Technical InformationRelated Standards EnvironmentalPage Purchase Value-Added Services Purchase Value-Added Services Contact UsTechnical Support Asia, Pacific Rim Telephone Technical Support and Repair Telephone Technical Support and RepairLatin America Telephone Technical Support and Repair US and Canada Telephone Technical Support and Repair Glossary Ethernet Category 5e CablesCategory 6 Cables ClientIP Address Ieee 802.1QIeee 802.1p Ieee 802.3adPing SwitchMAC Address NetworkTrunking Traffic MonitoringPage Numbers IndexConfiguring Configuration example 25 create a Delete a 28 modify a Page Regulatory Notices Part Number DUA1648-5AAA02 Published September