Freecom Technologies II manual Troubleshooting

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4

FREECOM Portable II Series

CHAPTER 4: Troubleshooting

General problems (depending on the type of connection)

If you still have problems getting your FREECOM drive to function properly despite having installed it correctly, then please check whether

•the FREECOM Cable II is properly connected to your FREECOM drive

•the drive is being supplied with power

•the tray can be opened and closed

•your system meets the hardware requirements (see pages 5/6)

If the computer crashes during the software installation or when trying to run the software from the disk

•do not use any memory manager such as QEMM

•disable the system's Power Management.

•check if all the requirements contained in the instructions on the disk have been fulfilled.

•check if the FREECOM device is properly connected to the Cable

•check if the drive is being supplied with power when you boot your system

If audio playback does not work, please check if

•the loudspeaker is properly connected

•the cables are firmly connected

•the loudspeaker control on the amplifier or on the active loudspeakers is correctly set

•the audio software is correctly installed.

•If your FREECOM drive appears to have problems accessing a CD after a long period of time, please use a lens cleaning set which you can purchase at your local computer retailer.

Note: Please note that CD-RW drives (FREECOM Portable CD-RW / Combo CD-RW / DVD) must never be cleaned with a lens cleaning set!

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Contents Portableii Freecom Portable Table of Contents Freecom Portable II Series System Requirements Freecom Portable II Series Software Requirements CD ROM XA DVD ROMPrecautionary Measures and General Notes Initial Operation Brief Description Initial Operation Brief Description Installing the Writing Software Special Instructions before Writing a CDSpecial Instructions before Writing a CD Freecom Portable II Series Making Data or Audio CDs Troubleshooting Troubleshooting Freecom Portable II Series Glossary List of key words CD-DACD-I CD-REPP ECPGlossary Freecom Portable II Series Physical Image TOC

II specifications

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