Limited Warranty, Technical Support

LIMITED WARRANTY

HARDWARE: 3Com warrants that this hardware product will be free from defects in workmanship and materials, under normal use and service, for the following length of time from the date of purchase from 3Com or its authorized reseller:

Lifetime

3Com’s sole obligation under this express warranty shall be, at 3Com’s option and expense, to repair the defective product or part, deliver to Customer an equivalent product or part to replace the defective item, or if neither of the two foregoing options is reasonably available, 3Com may, in its sole discretion, refund to Customer the purchase price paid for the defective product. All products that are replaced will become the property of 3Com. Replacement products may be new or reconditioned. 3Com warrants any replaced or repaired product or part for ninety

(90)days from shipment, or the remainder of the initial warranty period, whichever is longer.

Advance Replacement is provided for 5 years, after which time it may be available for a specified fee. 3Com will make commercially reasonable efforts to ship the replacement product not later than five (5) business days after receiving the request for advance replacement, but may be delayed due to product availability or export or import procedures. When an advance replacement is provided and Customer fails to return the original product to 3Com within fifteen (15) days after shipment of the replacement, 3Com will charge Customer for the replacement, at list price. This advance replacement is different from the fee-based Advance Hardware Replacement Service, which is available as a contracted service offering.

SOFTWARE: 3Com warrants that the software programs licensed from it will perform in substantial conformance to the program specifications therefor for a period of ninety (90) days from the date of purchase from 3Com or its Authorized Reseller. 3Com warrants the media containing software against failure during the warranty period. No updates are provided. 3Com's sole obligation with respect to this express warranty shall be (at 3Com's discretion) to refund the purchase price paid by Customer for any defective software products, or to replace any defective media with software which substantially conforms to 3Com's applicable published specifications. Customer assumes responsibility for the selection of the appropriate applications program and associated reference materials. 3Com makes no warranty or representation that its software products will work in combination with any hardware or applications software products provided by third parties, that the operation of the software products will be uninterrupted or error free, or that all defects in the software products will be corrected. For any third party products listed in the 3Com software product documentation or specifications as being compatible, 3Com will make reasonable efforts to provide compatibility, except where the non-compatibility is caused by a “bug” or defect in the third party's product.

STANDARD WARRANTY SERVICE: Standard warranty service for hardware products may be obtained by delivering the defective product, accompanied by a copy of the dated proof of purchase, to 3Com's Corporate Service Center or to an Authorized 3Com Service Center during the applicable warranty period. Standard warranty service for software products may be obtained by telephoning 3Com's Corporate Service Center or an Authorized 3Com Service Center, within the warranty period. Products returned to 3Com's Corporate Service Center must be pre-authorized by 3Com with a Return Material Authorization (RMA) number marked on the outside of the package, and sent prepaid, insured, and packaged appropriately for safe shipment. The repaired or replaced item will be shipped to Customer, at 3Com's expense, not later than thirty (30) days after receipt of the defective product by 3Com.

WARRANTIES EXCLUSIVE: IF A 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER'S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT 3COM'S OPTION. TO THE FULL EXTENT ALLOWED BY LAW, THE

FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. 3COM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.

3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER'S OR ANY THIRD PERSON'S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.

ADDITIONAL SUPPORT: Telephone Support: This SuperStack product comes with telephone technical support for ninety (90) days. The ninety (90) day period begins on the date of Customer’s product purchase.

The telephone technical support is available from 3Com from 9 a.m. to 5 p.m., local time, Monday through Friday, excluding local holidays. Telephone technical support is limited to the 3Com products designated above and may include assistance with installation, product-specific configuration and identification of equipment problems. Response to requests for telephone technical support will be in the form of a return call from a 3Com representative by close of business on the following business day.

To qualify for this 90 days of telephone technical support, you must register on the 3Com Web site at:

http://support.3Com.com/index.htm

and provide your date of purchase, product number, and serial number. 3Com reserves the right to modify or cancel this telephone support offering at any time, without advance notice. This offer is not available where prohibited or restricted by law.

LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW 3COM ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF 3COM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT 3COM'S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.

Some countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers or the limitation of liability for personal injury, so the above limitations and exclusions may be limited in their application to you. This warranty gives you specific legal rights which may vary depending on local law.

GOVERNING LAW: This Limited Warranty shall be governed by the laws of the state of California.

3Com Corporation, 5400 Bayfront Plaza, Santa Clara, CA 95052-8145 U.S.A. Tel: 1 (408) 326-5000

TECHNICAL SUPPORT

The following numbers may be used for technical support:

Country	Telephone Number		Country	Telephone Number	Country	Telephone Number

Asia, Pacific Rim	1 800 678 515		P.R. of China	10800 61 00137 or	Latin America	AT&T +800 666 5065
Australia	1 800 678 515		P.R. of China	10800 61 00137 or	Argentina	AT&T +800 666 5065
Hong Kong	800 933 486			021 6350 1590	Brazil	0800 13 3266
India	+61	2 9937 5085	Singapore	800 6161 463	Chile	1230 020 0645
Indonesia	001 800 61 009		S. Korea:		Colombia	98012 2127
Japan	0031 61 6439		From anywhere in		Mexico	01 800 CARE (01 800 2273)
Malaysia	1800 801 777		S. Korea:	00798 611 2230	Peru	AT&T +800 666 5065
New Zealand	0800 446 398		From Seoul:	(0)2 3455 6455	Puerto Rico	800 666 5065
Pakistan	+61	2 9937 5085	Taiwan, R.O.C.	0080 611 261	Venezuela	AT&T +800 666 5065
Philippines	1235 61 266 2602		Thailand	001 800 611 2000

Europe	+31	(0)30 6029900 phone
From anywhere in Europe,	+31	(0)30 6029900 phone
call:	+31	(0)30 6029999 fax

Europe, South Africa, and Middle East From the following countries, you may use the following toll-free numbers:

Austria	0800 297468	Hungary	00800 12813	Poland	00800 3111206
Belgium	0800 71429	Ireland	1800 553117	Portugal	0800 831416
Denmark	800 17309	Israel	1800 9453794	South Africa	0800 995014
Finland	0800 113153	Italy	1678 79489	Spain	900 983125
France	0800 917959	Netherlands	0800 0227788	Sweden	020 795482
Germany	0800 1821502	Norway	800 11376	Switzerland	0800 55 3072
				U.K.	0800 966197

North America	1 800 876-3266