Samsung HT-Z220, HT-TZ222, HT-TZ225 user manual Troubleshooting

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Troubleshooting

Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized dealer or Samsung Electronics Service Centre.

SYMPTOM			Check/Remedy

Disc tray does not open.	• Is the power cord plugged securely into the outlet?
	• Turn off the power and then turn it back on.

Playback does not start	• Are you using a deformed disc or a disc with scratches on
immediately when the	the surface?
Play/Pause button is pressed.	• Wipe the disc clean.

Sound is not produced.	• No sound is heard during fast playback, slow playback, and
	step motion playback.
	• Are the speakers connected properly? Is the speaker setup
	correctly customized?
	• Is the disc severely damaged?

Sound can be heard only from a	• When listening to a CD or radio, sound is output to the front
few speakers and not all six.	speakers (L/R) only. Select "PRO LOGIC II" by pressing
			PL II (Dolby Pro Logic II) on the remote control to use all

	six speakers.
	• Make sure that the DVD disc is 5.1-CH compatible.
	• If you set C, SL, and SR to NONE in the speaker mode in the
	audio setup of the setup screen, no sound is heard from the
	centre speaker and the front left and right speakers. Set C,
	SL, and SR to SMALL.

Dolby Digital 5.1 CH Surround	• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby
Sound is not produced.	Digital 5.1 CH Surround Sound is produced only if the disc is
	recorded with 5.1 channel sound.
	• Is the audio language correctly set to DOLBY DIGITAL
	5.1-CH in the information display?

The remote control does not	• Is the remote control being operated within its operation
work.	range of angle and distance?
	• Are the batteries exhausted?
	• Have you selected the mode(TV/DVD) functions of the
	remote control (TV or DVD) correctly?

• Disc is rotating but no	• Is the TV power on?
picture is produced.	• Are the video cables connected properly?
• Picture quality is poor and	• Is the disc dirty or damaged?
picture is shaking.	• A poorly manufactured disc may not be playable.

GnE

oubleshootingr ●

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Contents Digital Home Cinema System What’s included FeaturesSafety information Safety WarningsEnG Precautions Contents 53 P.BASS Icons that will be used in manual Before Reading the User’s ManualAbout the use of this user’s manual CopyrightPlayable Discs Getting startedDo not use the following types of disc Copy ProtectionCD-R Discs Disc Type and CharacteristicsCD-R MP3 Discs CD-R Jpeg DiscsFront Panel DescriptionRear Panel Tour of the Remote Control Remote controlSubtitle AudioWhen operating a TV with the remote control Setting the Remote ControlOperation Range of the Remote Control Example For a Samsung TVTV Brand Code List Connections Connecting the SpeakersFront/Rear Tallboy Stand How to Install the Speaker on the StandSpeaker Components HT-Z220 HT-TZ222Connect the other end of the speaker cable to Press down the terminal tab on the back of the speakerConnecting the Front, Rear, Centre and Subwoofer Speakers Connecting the Wireless Receiving Amplifier Wireless Receiving Module SWA-4000/4100HT-Z220/TZ222 HT-TZ225 Receiving module Choose one of the three methods for connecting to a TV Connecting the Video Out to your TVMethod 1 Hdmi Best Method 2 Component Video BetterWhy use Hdmi High Definition Resolution SelectionHdmi Auto Detection Function You will not be able to see the picture properlyBD Wise Samsung products only Using Anynet+HDMI-CECIf you select the TV If you select the TheatreAUX Connecting an External Analogue Component Connecting Audio from External ComponentsOptical Connecting an External Digital Component DVD/CD D.IN AUX USB FMCooling Fan Connecting the FM AntennaFM Antenna Supplied MM`` This unit does not receive AM broadcastsSelecting the Video Format Press the Source button to select Video mode on your TVDisc Playback PlaybackTo stop playback, press the Stop button during playback To resume playback, press the Play buttonMP3/WMA-CD Playback To play a file icon in the screenPlayback Jpeg File Playback Slide ModeRotate/Flip Function Place the Jpeg disc on the disc trayDivX Playback If the Disc has more than One Subtitle File DivXDigital internet video eXpressWill have to select your subtitle language as follows Displaying Disc Information Using the Playback FunctionChecking the Remaining Time Each time the Remain button is pressedSkipping Scenes/Songs Slow PlaybackRepeat Playback Options Step Function Repeat PlaybackAngle Function Zoom Screen Enlarge FunctionZoom X 1.5 Zoom X 2 Zoom X 3 Zoom OFF Subtitle Language Selection Function Audio Language Selection FunctionMoving Directly to a Scene/Song EN 1/3 SP 2/3 FR 3/3 EN 1/3Press the numeric buttons Selected file will be played Using the Disc MenuUsing the Title Menu Playing Media Files using the USB Host Feature Fast playbackSafe Port Removal USB Host Specifications USB Devices that can be used with the Home TheatreCompliant File Formats System setup Setting the LanguageSetting the Hdmi Video OUT Mode Setting the TV Screen Type Adjusting the TV Aspect Ratio Screen SizeWIDE/HDTV Setting Parental Controls Rating Level Setting the PasswordMM`` The password is set to 7890 by default Setting the Wallpaper To Select One of the 3 Wallpaper Settings youve madePower will turn off and then back on DivX R Registration Setting the Speaker Mode Setting the Delay TimeSmall Select this when using the speakers Press the Cursor , to set the Delay timeSetting Centre Speaker Setting up the Speaker Delay TimeSetting the Audio Setting the Test TonePress the Cursor , to adjust the DRC Setting the DRC Dynamic Range CompressionSetting the Hdmi Audio Setting the AV SyncSound Field DSP/EQ Function Dolby Pro Logic II ModePops Jazz Rock Studio Club Hall Movie Church Pass Music Cinema PRO Logic Matrix Stereo MusicDolby Pro Logic II Effect Connecting MicrophoneRemote Control Presetting StationsRadio Listening to RadioAdjusting Display Brightness Sleep Timer FunctionConvenient function Mute FunctionCD rIPPING Troubleshooting Press the Power button Settings will return to the default valuesSelect the appropriate function Button for longerCode Language Language code listHandling discs AppendixDisc Storage Handling and Storing DiscsSpecifications HdmiAppendix Weights Dimensions W x H x DSpeaker Speaker system Impedance Frequency rangeRegion Country Customer Care Centre  Web Site Contact Samsung World WideCode No. AH68-02161K