Samsung HT-E550 user manual Troubleshooting

Page 58

Appendix

Troubleshooting

Refer to the table below when this product does not function properly. If the problem you are experiencing is not listed below or if the instructions below do not help, turn off the product, disconnect the power cord, and contact Samsung Electronics at 1-800-SAMSUNG (1-800-726-7864).

Symptom

Check/Remedy

I cannot eject the disc.

• Is the power cord plugged securely into the outlet?

• Turn off the power and then turn it back on.

The iPod fails to connect.

• Check the condition of the iPod connector and Dock.

• Keep the iPod software version up to date.

 

• Check the region number of the Blu-ray/DVD disc.

Playback does not start.

Blu-ray/DVD disc purchased from abroad may not be playable.

• CD-ROMs and DVD-ROMs cannot be played on this product.

 

• Make sure that the rating level is correct.

Playback does not start

• Are you using a deformed disc or a disc with scratches on the surface?

immediately when the

Play/Pause button is

• Wipe the disc clean.

pressed.

 

Sound is not produced.

• The home theater does not play sound during fast playback, slow playback,and step motion

 

playback.

 

• Are the speakers connected properly? Is the speaker setup correctly customized?

 

• Is the disc severely damaged?

Sound can be heard only

• On certain Blu-ray/DVD discs, sound is output from the front speakers only.

from a few speakers and not

• Check if the speakers are connected properly.

all 6.

• Adjust the volume.

 

• When listening to a CD, radio or TV, sound is output to the front speakers only.

Dolby Digital 5.1 CH

• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround Sound is

Surround Sound is not

produced only if the disc is recorded with 5.1 channel sound.

produced.

• Is the audio language correctly set to Dolby Digital 5.1-CH in the information display?

The remote control does not

• Are you operating the remote within its operational range and within the proper angle relative to

work.

the sensor?

 

• Are the batteries drained?

 

• Have you selected the mode (TV/BD) functions of the remote control (TV or BD) correctly?

• The disc is rotating but no

• Is the TV power on?

picture is produced.

• Are the video cables connected properly?

• Picture quality is poor and

• Is the disc dirty or damaged?

picture is shaking.

• A poorly manufactured disc may not be playable.

Audio language and subtitles

• Audio language and subtitles will not work if the disc does not contain them.

do not work.

 

58 English

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Contents 1CH Blu-ray Please register your product atSafety Information FCC Note for U.S.ADisc Storage & Management PrecautionsImportant Safety Instructions Handling CautionsThis product does not convert 2D content into 3D Using the 3D FunctionCopyright License Contents Disk and Format Compatibility Disc types and contents your product can playGetting Started Disc types your product cannot playSupported Formats Region CodeLogos of Discs the product can play Music File SupportAAC Video File SupportMpeg Advanced Video Codec High Definition MPEG4 SP, ASPFor Power cord Toroidal Ferrite Core AccessoriesCheck for the supplied accessories below 3301-000144Rear Panel Front PanelIPod Remote Control Tour of the Remote ControlIf the TV turns off, the setting is complete Installing batteries in the Remote ControlSetting the Remote Control Remote control will work with Samsung TVs by defaultConnections Connecting the SpeakersPosition of the product SWA-5000 Connecting The SpeakersSpeaker Components TX cardThis product should be connected with the SWA-5000 only Wireless Receiver ModuleCenter Speaker Subwoofer FrontUsing a USB Cable Connecting the FM AntennaConnecting to an iPod/iPhone Using a DockConnecting to a TV Cable not suppliedWhite Connecting to External DevicesRed External DevicesWired Network Connecting to a Network RouterWEP OPEN/SHARED, WPA-PSK TKIP/AES, WPA2-PSK TKIP/AES Initial Settings Procedure SettingsAccess steps may differ depending on the menu you selected Button You have four choices Enter numbers by pressing the number buttons on your remoteThen press the E button. The TV Aspect Ratio screen appears Buttons on the Remote Control Used for the Settings Menu Accessing the Settings ScreenHome Screen Settings Menu Functions DisplayAudio Network System HDMI-CECSupport Wired Manual Configuring Your Network ConnectionWired Network Networks and the InternetWireless General Manual Wireless NetworkWpspbc Wi-Fi Direct Button Wi-Fi Direct devices that you can connect appearSoft AP AllShare SettingsTo Set the Soft AP Security Key By USB Upgrading SoftwareOnline Click Support on the top rightBy Disc Standby Mode UpgradeBy Downloaded AllShare Play Screen Using the AllShare Play ScreenMedia Play Playing My List ItemsPlaying Files on a USB Storage Device or iPod/iPhone You can play a video only when you use the iPod DockIPod/iPhone Models You Can Use With This Product Playing Commercial Audio Discs Function ScreenOptions on the Function Screen Playing Commercial Video DiscsUsing the AllShare Network Function Playing a Disc with User Recorded ContentTo Download the AllShare Software Smart Phone Disc Menu Buttons on the Remote Control used for Video PlaybackControlling Video Playback Title MenuMenu that appears only when a file plays Using the Tools MenuMenu that appears only when BD/DVD disc Plays BonusviewRepeating Tracks on an Audio CD Buttons on the Remote Control used for Music PlaybackControlling Music Playback Shuffling Tracks on an Audio CDPlaying Photo Contents Using the Tools Menu when a File Is Highlighted Want to upload Login / OutSend Then press the E buttonPresetting Stations Using Buttons on the Remote ControlSetting Mono/Stereo Using the Special Effects Remote Control ButtonsMovie Adds realism to a movie soundtrack Off  High  Medium  Low It is not available in FM modeDolby Pro Logic Matrix Select to hear multi channel surround soundSmart Hub at a Glance Network ServicesUsing Smart Hub On the Download Center page, click the Manuals tabUsing the Web Browser Web Browser at a GlanceUsing Disc to Digital Green B To display the Control PanelAppendix SettingsAdditional Information Hdmi audio Front DisplayAudio Return Channel AllShare Play Function mode switches as followsPlaying back a USB Storage Device IpodIPod/iPhone Models You Can Use with This Product Video Mode Resolution according to the output modeHdmi Mode Setup DVD playback Output HDMI/connected Video ModeBitstream Digital Output SelectionPCM DiscTroubleshooting Using the Reset function will erase all stored settings Symptom Check/RemedyAre you using a disc that does not contain menus? Level passwordRepairs Specifications Output sound pressure Limited Warranty to Original Purchaser Questions or COMMENTS? AH68-02434A-03

HT-E550 specifications

The Samsung HT-E550 is an impressive home theater system designed to bring cinematic sound quality to your living room. This versatile audio system blends advanced technologies with user-friendly features to enhance your overall home entertainment experience. With a sleek design, it fits seamlessly into any decor while delivering rich, immersive audio.

One of the standout features of the HT-E550 is its 5.1 channel surround sound system. This setup includes five speakers and a powerful subwoofer, which work together to create a surround sound experience that rivals that of a theater. With a total power output of 1000 watts, the system can fill a large room with exquisite sound, making it suitable for movies, music, and gaming alike.

The HT-E550 incorporates Samsung's Smart Hub technology, allowing users to access a variety of online content from popular streaming services. This feature provides a wide array of entertainment options, including films, music, and TV shows, all accessible with a few clicks. Additionally, the built-in Wi-Fi capability makes it easy to connect to your home network, enabling seamless streaming without the clutter of wires.

Another significant characteristic of the HT-E550 is its compatibility with various media formats. It features a DVD player that supports DVD, CD, and various audio formats, including MP3 and WMA. The system’s USB port allows users to play music directly from flash drives, providing convenience for those who want their music library at their fingertips.

The HDMI connectivity is another notable aspect of the HT-E550. With multiple HDMI inputs, users can easily connect their TV, gaming consoles, or Blu-ray players, ensuring high-definition video and audio output. The Audio Return Channel (ARC) functionality further simplifies connectivity by allowing audio to be sent back to the sound system through the same cable used for video, reducing cable clutter.

The compact yet powerful design of the Samsung HT-E550 makes it an attractive choice for anyone looking to upgrade their home audio system. The intuitive remote control and straightforward setup ensure that users can enjoy high-quality sound with minimal effort. In summary, the Samsung HT-E550 is a feature-rich home theater system, combining powerful sound, smart technology, and versatile connectivity to elevate your entertainment experience.
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