Soho Webcam manual Trouble Shooting

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C Trouble Shooting

Q:I cannot access the Wireless Internet Camera from a web browser.

A1: The possible cause might be the IP Address for the Wireless Internet Camera is already being used by another device. To correct the possible problem, you need to first disconnect the Wireless Internet Camera from the network. Then run the PING utility (follow the instructions in Appendix B - PING Your IP Address).

A2: Another possible reason is the IP Address is located on a different subnet. To fix the problem, run the PING utility (follow the instructions in Appendix B - PING Your IP Address). If the utility returns “no response” or similar, the finding is probably correct, then you should proceed as follows:

In Windows 95/98/2000 and Windows NT, double check the IP Address of the Wireless Internet Camera is within the same subnet as your workstation.

Click “Start”, “Setting”, “Control Panel”, and the “Network” icon.

Select TCP/IP from the “Network” dialog box and from the “TCP/IP Properties” dialog box click “Specify an IP address”.

If the Wireless Internet Camera is situated on a different subnet than your workstation, you will not be able to set the IP address from this workstation. To verify make sure the first 3 sections of the IP address of the Wireless Internet Camera corresponds to the first 3 sections of the workstation. Therefore the IP address of the

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Contents Soho Wireless Internet Camera Page Table of Contents Using the Camera About this Guide Introduction Support Variety of Platforms Features and BenefitsWeb Configuration Simple To UseBroad Range of Applications Remote UtilityUnpacking the Package Networking Accessing the CameraSystem Requirement Front Panel Power LEDPhysical Description Link LED External Antenna Network Cable ConnectorRear Panel DC Power Connector Reset ButtonScrew Hole Top/Bottom PanelAttaching the Camera to the Stand Hardware InstallationAttaching the Power Supply Connecting the Ethernet cableSecurity Application Camera Applications Home Applications Soho Applications Web Configuration Utility Using the CameraWelcome Screen of the Configuration Utility System Administration Management System AdministrationVideo SystemNetwork WirelessUser System Administration Configuration OFF 640x480 Page Wireless Interface WEP Encryption Ascii input format Network Page User Access Control DateTime Upload Page Page Mail Page Mail Test System Administration ToolsReset Firmware Upgrade Factory ResetBackup About System Administration HelpPage View Video ActiveX Mode View Image Java Mode Page Ipview PRO InstallationRead and accept the License Agreement then, click Yes Step Click Finish to complete the installation Getting Started Description Item FeatureSchedule Record, or Motion Record Adding a Camera Using IPView ProAdd Camera Enter the camera’s IP address and Port Viewing a Camera Removing a CameraPlaying Recorded Video Recording VideoConfiguring the System Web Configuration Camera ConfigurationMotion Configuration-1 Motion Configuration-2 Tools Mailing Configuration Proxy Server Recording Configuration Page Schedule-Recording Configuration Weekday buttons Others Log List About Appendix Frequently Asked QuestionsInternet Camera Installation Page Ping Your IP Address Trouble Shooting Page Page Page Time Zone Table Page Installation To Web Server Xplug Control InstallationInstallation To Local PC Page Page Adjust Internet Camera Focus Video specification SpecificationEMI Numbers Glossary of TermsARP Page Page Ieee ISP LAN Page RJ-45 connector is used for Ethernet cable Page ULP