Limited Warranty

Limited Warranty Statement: SMC Networks, Inc. (“SMC”) warrants its products to be free from defects in workmanship and materials, under normal use and service, for the applicable warranty term. All SMC products carry a standard 90-day limited warranty from the date of purchase from SMC or its Authorized Reseller. SMC may, at its own discretion, repair or replace any product not operating as warranted with a similar or functionally equivalent product, during the applicable warranty term. SMC will endeavor to repair or replace any product returned under warranty within 30 days of receipt of the product.

The standard limited warranty can be upgraded to a Limited Lifetime* warranty by registering new products within 30 days of purchase from SMC or its Authorized Reseller. Registration can be accomplished via the enclosed product registration card or online via the SMC Web site. Failure to register will not affect the standard limited warranty. The Limited Lifetime warranty covers a product during the Life of that Product, which is defined as the period of time during which the product is an “Active” SMC product. A product is considered to be “Active” while it is listed on the current SMC price list. As new technologies emerge, older technologies become obsolete and SMC will, at its discretion, replace an older product in its product line with one that incorporates these newer technologies. At that point, the obsolete product is discontinued and is no longer an “Active” SMC product. A list of discontinued products with their respective dates of discontinuance can be found at: http://www.smc.com/index.cfm?action=customer_service_warranty.

All products that are replaced become the property of SMC. Replacement products may be either new or reconditioned. Any replaced or repaired product carries either a 30-day limited warranty or the remainder of the initial warranty, whichever is longer. SMC is not responsible for any custom software or firmware, configuration information, or memory data of Customer contained in, stored on, or integrated with any products returned to SMC pursuant to any warranty. Products returned to SMC should have any customer-installed accessory or add-on components, such as expansion modules, removed prior to returning the product for replacement. SMC is not responsible for these items if they are returned with the product.

Customers must contact SMC for a Return Material Authorization number prior to returning any product to SMC. Proof of purchase may be required. Any product returned to SMC without a valid Return Material Authorization (RMA) number clearly marked on the outside of the package will be returned to customer at customer’s expense. For warranty claims within North America, please call our toll-free customer support number at (800) 762-4968. Customers are responsible for all shipping charges from their facility to SMC. SMC is responsible for return shipping charges from SMC to customer.

SMCGS24-Smart, SMCGS16-Smart specifications

SMC Networks has been a reliable player in the networking market, and its SMCGS16-Smart and SMCGS24-Smart switches are prime examples of the company's commitment to providing innovative solutions for both small and medium-sized enterprises and larger networks.

The SMCGS16-Smart is a 16-port Gigabit Ethernet switch, while the SMCGS24-Smart expands that offering with 24 ports. Both switches are designed with versatility and performance in mind, making them suitable for various applications, including data centers, campus networks, and office environments.

One of the standout features of the SMCGS16-Smart and SMCGS24-Smart is their support for advanced Layer 2 functionalities. These smart switches facilitate traffic management via VLAN (Virtual Local Area Network) for effective segmentation of network traffic. This capability enhances network security and optimizes performance by isolating broadcast traffic and reducing congestion.

Their Quality of Service (QoS) features enable prioritization of traffic, ensuring that latency-sensitive applications, such as VoIP or video conferencing, receive the necessary bandwidth and low delay for optimal performance. Additionally, both switches support Link Aggregation Control Protocol (LACP), allowing multiple ports to work together for increased bandwidth and redundancy, which is crucial for high-availability environments.

Power over Ethernet (PoE) is another significant advantage of the SMCGS series. The switches deliver power to connected devices like IP cameras, access points, and VoIP phones, simplifying installation and reducing the need for additional power sources. This capability not only saves on installation costs but also enables greater flexibility in device placement.

The user-friendly web management interface allows for easy configuration and monitoring of the switches' performance. It offers essential features like port mirroring and traffic monitoring, making it easier for IT administrators to troubleshoot and manage the network effectively.

Both switches come with a robust metal housing for enhanced durability and heat dissipation, ensuring reliable operation in various environments. This reliability, combined with their advanced features, makes the SMCGS16-Smart and SMCGS24-Smart valuable assets for any organization aiming to build a strong and efficient network infrastructure. SMC Networks has effectively positioned these switches as a solution for businesses seeking high performance, manageability, and scalability in their networking equipment.