SMC Networks 5MC2671W manual Troubleshooting

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TROUBLESHOOTING

Check the following items before you contact technical support.

1.If mobile users do not have roaming access to the SMC2671W:

Make sure that all the SMC2671Ws and stations in the ESS in which the WLAN mobile users can roam are configured to the same WEP setting, SSID, and authentication algorithm.

2. If the management utility cannot connect to the SMC:

Check that your local IP address settings conform to the SMC2671W settings.

3.If you forgot your password or your SMC2671W has locked up, you can reset it to factory defaults by performing the following steps:

Use a pin to push in the RELOAD button for 5 seconds. This button is located on the bottom of the SMC2671W.

The SMC2671W will begin to load the default settings.

The SMC2671W will restart with the factory default settings.

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Contents Page Page EZ ConnectTM 2.4 GHz Wireless Ethernet Adapter User Guide Copyright TrademarksFCC Radiation Exposure Statement CompliancesFCC Class B Industry Canada Class B EC Conformance DeclarationIii Pertinenti stabilite dalla direttiva 1999/5/CE Safety Compliance Underwriters Laboratories Compliance StatementWichtige Sicherheitshinweise Germany Table of Contents Network Configuration and Planning TroubleshootingEZ Connect 2.4 GHZ IntroductionPackage Checklist Hardware Description Rear PanelApplications Video Game SystemsFrequently changing environments Soho usersLED Indicators Front PanelSystem Requirements Hardware Installation System Configuration EZ Installation Wizard Using Ipconfig Utility Installation and Configuration Using the Configuration Utility Utility Configuration SystemReset Reset button will reboot the SMC2671W Refresh/Apply IP Config Statistic Wireless Operation EssidBssid Menu Description Security Bit Manual Entry Bit Auto Entry Bit Auto Entry About Configuring Your IP Address Windows 98/MeConfiguring Your IP Address Windows 98/ME Windows Windows Windows XP Click Internet Protocol TCP/IP and click Properties Configuring Your IP Address Browser Configuration Disable Proxy ConnectionWEB Management Internet Explorer 5.5 or above in Microsoft WindowsMaking Configuration Changes Navigating the Web Browser InterfaceNavigating the WEB Browser Interface Password Settings LAN Wireless WEP Encryption Bit Manual Entry Client List Advanced Settings Navigating the WEB Browser Interface WEB Management Site Survey MAC Filter Configuration Tools ToolsFirmware Upgrade Reset Statistics Status Ad Hoc Wireless LAN Network TopologiesInfrastructure Wireless LAN Infrastructure Wireless LAN for Roaming Wireless PCs Wireless LAN with Internet Access Troubleshooting SMC Networks 802.11b Wireless Product Maximum Distance Table Important NoticeSpecifications LED Indicators TemperatureAntenna Network ManagementTerminology Terminology Terminology Page For Technical SUPPORT, Call