Samsung AH68-02255S, HT-C6530 user manual Other information, Troubleshooting

Page 62

Other information

Troubleshooting

Refer to the chart below when this product does not function properly. If the problem you are experiencing is not listed below or if the instruction below does not help, turn off the product, disconnect the power cord, and contact Samsung Electronics at 1-800-SAMSUNG.

Symptom

Check/Remedy

 

 

 

I cannot eject the disc.

• Is the power cord plugged securely into the outlet?

 

• Turn off the power and then turn it back on.

 

 

 

Playback does not start.

• Check the region number of the BD/DVD.

 

BD/DVD discs purchased from abroad may not be playable.

 

CD-ROMs and DVD-ROMs cannot be played on this Product.

 

• Make sure that the rating level is correct.

 

 

 

Playback does not start

• Are you using a deformed disc or a disc with scratches on the surface?

immediately when the

• Wipe the disc clean.

 

 

Play/Pause button is pressed.

 

 

 

 

 

 

Sound is not produced.

• No sound is heard during fast playback, slow playback, and step motion playback.

 

• Are the speakers connected properly? Is the speaker setup correctly customized?

 

• Is the disc severely damaged?

 

 

 

 

 

Sound can be heard only from a

• On certain BD/DVD discs, sound is output from the front speakers only.

few speakers and not all 6.

• Check if the speakers are connected properly.

 

• Adjust the volume.

 

 

 

• When listening to a CD, radio or TV, sound is output to the front speakers only.

 

Select "PRO LOGIC II" by pressing

 

PL II (Dolby Pro Logic II) on the remote

 

control to use all six speakers.

 

 

 

 

 

Dolby Digital 5.1 CH Surround

• Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH Surround Sound is

Sound is not produced.

produced only if the disc is recorded with 5.1 channel sound.

 

• Is the audio language correctly set to Dolby Digital 5.1-CH in the information

 

display?

 

 

 

 

 

The remote control does not work.

• Is the remote control being operated within its operation range of angle and distance?

 

• Are the batteries drained?

 

 

 

• Have you selected the mode(TV/BD) functions of the remote control (TV or BD) correctly?

 

 

 

 

• Disc is rotating but no

• Is the TV power on?

 

 

picture is produced.

• Are the video cables connected properly?

• Picture quality is poor and

• Is the disc dirty or damaged?

 

 

• A poorly manufactured disc may not be playable.

picture is shaking.

 

 

 

 

 

 

Audio language and subtitles do

• Audio language and subtitles will not work if the disc does not contain them.

not work.

 

 

 

Menu screen does not appear

• Are you using a disc that does not contain menus?

even when the menu function is

 

 

 

selected.

 

 

 

 

 

 

 

62 English

Image 62
Contents 1CH Blu-ray Home Theater System English Safety InformationSafety Warnings Class 1 Laser ProductPrecautions Handling and Storing Discs Holding discsDisc Storage LicenseContents Using the Search and Skip Functions Power On/Off SoundSoftware Upgrade Using the Tools buttonKey features of your new Blu-ray Home Theater Product FeaturesBlu-ray Disc Features Getting StartedIcons that will be used in manual Discs that cannot be played Disc Types and CharacteristicsBlu-ray Disc Compatibility DVD-RAMRegion code Disc TypesDisc Format Music File Support Supported File FormatsVideo File Support AC3Accessories USB Host SpecificationFront Panel DescriptionRear Panel To open and close the disc tray Tour of the Remote ControlRemote control Select on-screen menu itemsIf the TV turns off, the setting is complete TV Brand Code ListSetting the Remote Control  The remote control will work with Samsung TVs by defaultSpeaker Components Assembled Speakers Connecting the SpeakersConnections Installing the Speakers on the Tallboy Stand Connecting The SpeakersWireless Receiver Module Wireless Receiver Module SWA-5000Connecting the Optional Wireless Receiver Module Center Speaker Surround Speaker LConnections SATSatellite/Set top box Hdmi OUT Connecting to a TV with an Hdmi Cable Best QualityConnecting External Devices/your TV via Hdmi HdmiHdmi Auto Detection Function Method 1 Component Video Better Quality Connecting the Video Out to your TVResolution is actually Method 2 Composite Video Good QualityConnecting Audio from External Components Optical Connecting an External Digital ComponentAUX Connecting an External Analog Component Optical Cable not supplied Set-Top BoxConnecting to the Network Cable Network This product does not receive AM broadcasts Connecting the FM AntennaConnect the FM antenna supplied to the FM 75Ω Coaxial Jack Press the Enter button to select Start button SetupBefore Starting Initial Settings Musical Room Calibration screen will be displayedSetting the Menu Display ResolutionBD Wise Samsung Products only Pan-ScanBlu-ray Disc playback Output Hdmi / connected Resolution according to the output modeSetup DVD playback Output Hdmi / connectedHdmi Format Progressive ModeStill Mode Movie Frame 24 FsLevel Speaker SettingAudio DistanceEQ Optimizer Musical Room Calibration SettingMusical Room Calibration Hdmi AudioBitstream Digital OutputDigital Output Selection OpticalAV Sync Initial SettingsDynamic Range Control Internet@TV Screen SizeDivXR Deactivation DivX R RegistrationClock Set time-related functionsWired Network Network SettingsNetwork Setup Wireless Network Setting Up the Wireless Network Connection PBC WPSSetting Up the Wireless Network Connection Manual Network Test BD-LIVE Internet ConnectionNetwork Status LanguageParental Rating Change PasswordPower On/Off Sound BackgroundSupport Software UpgradeContact Samsung Playback Using the Disc MenuBasic Functions Disc StructurePlaying the Title List Using the Title MenuUsing the Popup Menu Searching for a Desired SceneRepeat the Title or Chapter Slow Motion PlayStep Motion Play Repeat the SectionSelecting the Audio Language Using the Tools buttonMoving to a Desired Scene Directly Selecting the Subtitle LanguageChanging the Camera Angle Selecting the Picture SettingSetting the Bonusview Caption FunctionStop button Stops a track Buttons on the Remote Control used for Music PlaybackListening to Music Pause button Pauses playbackPlaylist Playing an Audio CD CD-DA/MP3Repeat an Audio CD CD-DA/MP3 Audio CD CD-DA/MP3 Screen ElementsSFESound Field Effect Mode Sound ModePlaying a Jpeg Disc Dolby Pro Logic II ModeUsing the Tools button Playing back a PicturePlaying back a USB Storage Using buttons on the Remote ControlUsing buttons on the product Listening to RadioUsing an iPod Setting Mono/StereoPresetting Stations Listening to MusicWatching a Movie Getting Started with Internet@TV Network ServicesUsing Internet@TV Using the Keypad Press the Enter button Map and address appear on the screenSystem Setup SettingsAccount Login Enter the user account and passwordSamsung AppS Service ManagerInternet@TV Services Available PropertiesMenu Bar Software Upgrade NotificationApplication Program at a Glance  During video playback, play time will not display Troubleshooting Other informationThen press the Power button Using the Reset function will erase all stored settingsTo the default values Feature is not available at the momentfiles Displayed BD-LIVE serviceAn error occurs BD-LIVE service OverloadedIndex Signal/noise ratio 70 dB Weight IbsDimensions X 2.4 H x 13.0 D inches Dimensions W x H x D Surround 3.54 x 5.57 x 2.7 inchesLimited Warranty to Original Purchaser CIS Code No. AH68-02255S

HT-C6530, AH68-02255S specifications

The Samsung AH68-02255S is an essential component for the HT-C6530 home theater system, designed to enhance your audio-visual experience. This model epitomizes modern design and advanced technology, providing users with a powerful and immersive sound experience.

One of the hallmark features of the Samsung AH68-02255S is its exceptional sound output. The system supports Dolby Digital and DTS technologies, ensuring high-fidelity audio reproduction that brings movies, music, and games to life. With its 5.1 channel surround sound capability, it envelops listeners in sound, creating a rich atmosphere that complements visual content perfectly.

The HT-C6530 comes equipped with various connectivity options, allowing for seamless integration with other devices. It features multiple HDMI ports, allowing for high-definition video and audio transmission between devices. This is particularly beneficial for connecting Blu-ray players, gaming consoles, and streaming devices. Additionally, it includes USB connectivity for directly playing audio and video files from external drives.

Another significant characteristic of the HT-C6530 is its built-in wireless capabilities. With integrated Wi-Fi, users can easily stream music and videos from their favorite online services without the need for complicated wiring. This feature provides convenience and flexibility, making it easier for users to access their media library or enjoy streaming services like Spotify and Netflix.

Users will also appreciate the system's user-friendly interface, which makes navigation through settings and options intuitive. The included remote control allows for easy adjustments without leaving the comfort of your seat, enhancing the overall user experience.

Moreover, the Samsung AH68-02255S and HT-C6530 are designed with energy efficiency in mind, featuring Eco Mode which reduces power consumption during operation. This not only lowers energy bills but also aligns with eco-conscious consumer preferences.

In summary, the Samsung AH68-02255S for the HT-C6530 home theater system offers a dynamic audio experience paired with advanced connectivity options and user-friendly features. With its ability to deliver high-quality sound and seamless multimedia integration, it stands out as a significant choice for anyone looking to elevate their home entertainment setup.