SMC Networks SMCWBR14-G manual Troubleshooting

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Troubleshooting

4.Check the network card connections.

5.The 10BASE-T/100BASE-TX port, network card, or cable may be defective.

E. If wireless clients cannot access the network, check the following:

1.Be sure the Wireless Barricade and the wireless clients are configured with the same Service Set ID (SSID).

2.If authentication or encryption are enabled, ensure that the wireless clients are properly configured with the appropriate authentication or encryption keys.

3.If authentication is being performed through a RADIUS server, ensure that the clients are properly configured on the RADIUS server.

4.If authentication is being performed through IEEE 802.1x, be sure the wireless users have installed and properly configured 802.1x client software.

5.If MAC address filtering is enabled, be sure the client’s address is included in the local filtering database.

6.If the wireless clients are roaming between Wireless Barricade, make sure that all the access points and wireless devices in the Extended Service Set (ESS) are configured to the same SSID, and authentication method.

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Contents Page Page Copyright Page Federal Communication Commission Interference Statement FCC Radiation Exposure StatementIndustry Canada Class B Australia AS/NZS 3548 1995 Class BEC Conformance Declaration English Safety Compliance Underwriters Laboratories Compliance StatementWichtige Sicherheitshinweise Germany Table of Contents Troubleshooting SpecificationsAbout the Wireless Barricade G Router Features and Benefits Installing the Wireless Barricade G Router Hardware Description Hardware Description System Requirements Basic Installation Procedure Example Network ConfigurationAttach to Your Network Using Ethernet Cabling Making a LAN ConnectionAttach to Your Network Using Radio Signals Wlan Connection ExampleAttach the Wireless Barricade g Router to the Internet WAN Connection ExampleClient TCP/IP Configuring Your Computer in Windows Obtain IP Settings from Your Wireless Barricade g Router Configuring Client TCP/IP Configuring Your Computer in Windows XP Configuring a Macintosh Computer Manual IP Configuration for all Windows OS Configuring Client TCP/IP Verifying Your TCP/IP Connection Configuring the Wireless Barricade G Router Disable Proxy Connection Internet Explorer 5.5 or above For WindowsInternet Explorer For Macintosh Navigating the Web Browser Interface Making Configuration Changes Setup Wizard Time ZoneBroadband Type Cable Modem Fixed-IP xDSLPPPoE Point-to-Point Tunneling Protocol Pptp BigPond Advanced Setup Advanced Setup System Time ZoneAdvanced Setup Password Settings Remote Management ZoneAlarm Pro with Web Filtering Setup Advanced Setup Configuring the Wireless Barricade g Router Advanced Setup Configuring the Wireless Barricade g Router Syslog Server WAN Dynamic IP Point-to-Point Over Ethernet PPPoE Point-to-Point Tunneling Protocol Pptp Configuring the Wireless Barricade g Router Static IP BigPond DNS LAN Wireless Channel and SsidConfiguring the Wireless Barricade g Router Security 802.1x mode WPA Encryption Type Configuring the Wireless Barricade g Router WEP Encryption Type Configuring the Wireless Barricade g Router WDS Wireless Distribution System Configuring the Wireless Barricade g Router NAT Network Address Translation Address MappingVirtual Server Special Applications Trigger Public Port Public Type Comment Access Control FirewallConfiguring the Wireless Barricade g Router MAC Filtering Table URL Blocking Schedule Rule Configuring the Wireless Barricade g Router Advanced Setup DMZ Demilitarized Zone Ddns Dynamic DNS Settings Ddns Service Provider Web Site UPnP Universal Plug and Play Setting Tools Configuration Tools ToolsTools Firmware Upgrade Tools Reset Status Section DescriptionConfiguring the Wireless Barricade g Router Troubleshooting Verify your connection to the Wireless BarricadeAm getting an IP Address that starts with Have another IP Address displayed10/100 LED does not light after a connection is made Troubleshooting If you forgot or lost the password Maximum Distance Table Important NoticeStandards WAN InterfaceLAN Interfaces Data RatesOperating Channels AntennaSensitivity Modulation Rate Advanced Features ManagementIndicator Panel DimensionsWeight Input PowerSafety CompliancesSpecifications