Powerware Powerware 9355 manual Chapter Service and Support

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Chapter 5

Service and Support

If you have any questions or problems with the UPS, call your Local Distributor or the Help Desk at one of the following telephone numbers and ask for a UPS technical representative.

United States: 1-800-843-9433 or 1-919-870-3028

Canada:1-800-461-9166 ext 260

All other countries: Call your local service representative

Please have the following information ready when you call for service:

SModel number

SSerial number

SFirmware version number

SDate of failure or problem

SSymptoms of failure or problem

SCustomer return address and contact information

EATON Powerware® 9355 Tie Cabinet (20/30 kVA) Installation Guide S 164201630 Rev A www.powerware.com

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Contents Powerware 9355 Tie Cabinet Installation Guide Page Class a EMC Statements Special Symbols Table of Contents Table of Contents Chapter Introduction Introduction Important Safety Instructions Consignes DE Sécurité Importantes Conserver CES Instructions L I G R O Safety Warnings Chapter Tie Cabinet Installation Remove the Tie Cabinet front cover see Figure Mount the Tie Cabinet to the wall and install the conduit UPS Front View Terminal Block Wiring UPS Terminal Block UPS Output to Tie Cabinet Wiring Hardwire the load to the Tie Cabinet see Figure Parallel Wiring Diagram Wire the AC input to the bypass breaker see Figure TIE Cabinet Installation TIE Cabinet Installation Chapter Installing Options Install conduit for the communication wiring Setting the can Bridge Card Jumper J7 Side View Install the can Bridge Card wiring between each UPS see on Installing Communication Cables Card Can Bridge Card and Pull-Chain Wiring Installing Options Chapter Service and Support Service and Support Page 164201630A

Powerware 9355 specifications

The Powerware 9355 is an uninterruptible power supply (UPS) designed to provide continuous and reliable power protection for critical systems in various environments, including data centers, telecommunications, and industrial applications. This UPS model is renowned for its robust features, advanced technologies, and remarkable characteristics, making it a preferred choice for businesses requiring uninterrupted power supply.

One of the standout features of the Powerware 9355 is its double-conversion architecture. This technology ensures that the output power is continually conditioned and isolated from the input power fluctuations. By converting incoming AC power to DC and then back to AC, the UPS effectively eliminates any disturbances, providing clean and stable power to sensitive equipment. This is particularly critical in environments where even brief power interruptions can lead to data loss or system failures.

The Powerware 9355 is designed with a modular and scalable architecture, allowing organizations to customize their power solutions based on current and future needs. This flexibility enables users to start with a lower capacity and expand by adding additional units or redundancy, ensuring that the system can grow in line with the organization’s increasing power demands.

Efficiency is another key characteristic of the Powerware 9355. With its high-efficiency operation, the UPS minimizes energy consumption, resulting in reduced operational costs and a smaller carbon footprint. Many models include energy-saving features such as an eco-mode, which allows the UPS to operate in a more efficient state during certain conditions while still providing the necessary power protection.

The Powerware 9355 also offers user-friendly management features, including an interactive LCD interface that provides real-time data on the UPS status, including input and output voltages, frequency, load percentage, and battery health. Additionally, remote monitoring capabilities allow users to manage and monitor their UPS systems from anywhere, enhancing operational efficiency and power management.

Durability and reliability are fundamental to the design of the Powerware 9355. It is built with high-quality components that enhance its lifespan and performance, ensuring that users have a dependable source of power during critical moments. With a strong focus on redundancy, the UPS includes features such as hot-swappable batteries, reducing downtime during maintenance.

In conclusion, the Powerware 9355 stands out as a high-performance, versatile UPS solution that integrates advanced technologies, efficiency, and user-centric features. Its double-conversion architecture, modularity, high efficiency, and robust management capabilities make it an ideal choice for organizations looking to ensure continuity and reliability in their power supply.