Seagate ST318753FC, ST373453FC Hot plugging the drive, Drive startup options, Troubleshooting

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4. Format the drive

The drive has been low level formatted at the factory. You do not need to perform another low level format on this drive unless you decide to perform certain diagnostics through the host adapter. If you do decide to perform a low level format, do not abort the format as this is likely to make the drive inoperable. A low level format, with verify turned on, will typically take one hour.

Protect against power failure or other power interruptions during the format.

a.Turn on DC power to the host system.

b.Boot the system from a system floppy, CD, or from a previously installed hard disc drive if there is one.

c.Format the drive.

Caution. Formatting a drive erases all user data. Be sure that you under- stand this principle before formatting any hard disc drive. It is not necessary to format a drive that previously has been used to store data, unless your intention is to erase all user data. Seagate® is not responsible for lost user data.

Cheetah® 15K.3 disc drives are designed to operate with a variety of oper- ating systems. Please refer to your system or Fibre Channel host adapter (controller) manual for information about formatting and setting up the drive for use with your particular operating system.

Hot plugging the drive

This drive features hot plugging capabilities which allow you to insert and remove the drive without powering down the host system. Any time a drive is inserted or removed from a Fibre Channel loop, a short loop interruption occurs and the loop resynchronizes automatically to accommodate the added (or removed) drive.

Drive startup options

The drive’s motor will start spinning the discs based on the status of two sig- nals set by the host adapter. These two signals are called Start_1 and Start_2. There are four options as described below.

Option

Start_2 Start_1

Motor spin function

1

Low

Low

Motor spins up at DC power on.

2

High

Low

Motor spins up when the host adapter sends

 

 

 

the SCSI Start command.

3

Low

High

Motor spins up after a delay of 12 seconds

 

 

 

times the physical address of the drive.

4

High

High

The drive will not spin up.

Most systems that host only a couple of drives use option 1 to enable all of the drives to start up immediately when power is applied to the drives. Sys- tems hosting larger numbers of drives may be configured to start drives at various times to avoid overloading the capabilities of the host system’s power supply.

If you want to change the startup option for the drive, please refer to the documentation provided with your Fibre Channel host adapter or host sys- tem.

Troubleshooting

Drive does not spin up. Remove and then reinsert the drive into the drive bay on the host-supplied carrier or tray. Make sure the drive makes firm contact with the host’s FC backpanel connector. Also, check the drive startup options for the Start_1 and Start_2 signals controlled from your host adapter. See “Drive Startup Options” above for the four possi- ble startup options.

Computer does not seem to recognize the drive. Verify that the drive is enabled by the FC host adapter setup utility.

Seagate support services

For online information about Seagate products, visit www.seagate.com or e-mail your disc questions to DiscSupport@Seagate.com.

If you need help installing your drive, consult your dealer first. If you need additional help, call a Seagate technical support specialist. Before calling, note your system configuration and drive model number (ST373453FC, ST336753FC or ST318753FC).

Africa

+31-20-316-7222

New Zealand

0800-443988

Australia

1800-14-7201

Norway

800-113 91

Austria

0 800-20 12 90

Poland

00 800-311 12 38

Belgium

0 800-74 876

Spain

900-98 31 24

Denmark

80 88 12 66

Sweden

0 207 90 073

France

0 800-90 90 52

Switzerland

0 800-83 84 11

Germany

0 800-182 6831

Singapore

800-1101-150

Hong Kong

800-90-0474

Taiwan

+886-2-2514-2237

India

1-600-33-1104

Thailand

001-800-11-0032165

Indonesia

001-803-1-003-2165

Turkey

00 800-31 92 91 40

Ireland

1 800-55 21 22

United Kingdom

0 800-783 5177

Italy

800-790695

USA/Canada/

1-800 SEAGATE or

Malaysia

1-800-80-2335

Latin America

+1-405-936-1234

Middle East

+31-20-316-7222

Other European

 

Netherlands

0 800-732-4283

countries

+31-20-316-7222

Warranty. Contact your place of purchase or our web site (above).

Return Merchandise Authorization (RMA). Before returning the drive, verify that it is defective. Seagate Worldwide customer service centers are the only facilities autho- rized to service Seagate drives. Contact nearest center for return procedures and trade regulations.

Shipping the drive

Caution. Back up the data before shipping. Seagate assumes no responsibility for data lost during shipping or service. Shipping drive in an unapproved container voids the warranty. Pack the drive with original box and packing materials. Use no other materials. This prevents electrical and physical damage in transit.

© 2002 Seagate Technology LLC All rights reserved

Publication number: 100148127, Rev. C, July 2002, Printed in U.S.A.

Seagate, Seagate Technology, and the Seagate logo are registered trademarks of Seagate Technology LLC. Cheetah is a registered trademark of Seagate Technology LLC. Other product names are registered trademarks or trademarks of their owners. Seagate reserves the right to change, without notice, product offerings or specifica- tions.

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Contents Installation instructions Handling precautions/Electrostatic discharge protectionDrive characteristics ST373453FC, ST336753FC and ST318753FCHot plugging the drive TroubleshootingSeagate support services Drive startup options

ST318753FC, ST373453FC, ST336753FC specifications

The Seagate ST318753FC, ST373453FC, and ST336753FC are part of Seagate's Cheetah series of hard disk drives, specifically designed for enterprise storage solutions. These drives were built to meet the demanding requirements of critical data applications, including server environments and high-performance computing systems.

The ST318753FC is a 10,000 RPM SCSI drive that offers a storage capacity of 18.4 GB. It utilizes a SCSI interface, specifically the Fiber Channel protocol, which provides high-speed data transfer rates vital for applications needing swift read and write operations. The drive features 8 MB of cache, which enhances data retrieval speeds and overall performance. With its reliable build and advanced technologies, the ST318753FC is intended for situations where performance and reliability are critical.

Similarly, the ST373453FC enhances performance with a larger storage capacity of 73.4 GB while maintaining the same 10,000 RPM rotational speed. This model offers improved scalability, making it suitable for data-intensive environments. The drive also boasts advanced error correction technology, which minimizes data corruption and increases reliability, critical for enterprise use settings. The integration of dual-port Fiber Channel allows for quick data access, making it compatible with various storage area networks.

The ST336753FC is yet another powerful offering within this series, delivering a storage capacity of 36.7 GB. Like its counterparts, it operates at 10,000 RPM and incorporates a SCSI interface with Fiber Channel connectivity. Its design emphasizes durability and performance while ensuring low latency and high input/output operations per second (IOPS). The implemental features of the ST336753FC, including advanced drive diagnostics and support for hot-swapping, ensure that it adheres to contemporary enterprise storage requirements.

Overall, all three drives emphasize reliability, performance, and advanced technology, making them suitable for enterprise environments where uptime and efficiency are paramount. Their ability to deliver consistent performance, along with high data integrity, solidifies their status as essential components in enterprise storage architectures. With SCSI interface support, these drives cater to a diverse range of applications, ensuring that businesses can rely on high-performance solutions to store and manage their vital data.