Configuring the Bios, Troubleshooting | Seagate ST980815AB, 5400.3

Configuring the BIOS

After completing the drive installation, restart your blade server according to your system documentation. Your blade server may automatically detect your new drive. If your server does not automatically detect your new drive, follow the steps below.

1.Restart your blade server. While it restarts, run the system setup pro- gram (sometimes called BIOS or CMOS setup). This is usually done by pressing a special key, such as DELETE, ESC, or F1 during the startup process.

2.Within the system setup program, instruct the blade server to auto detect your new drive.

3.Save the settings and exit the setup program.

When your blade server restarts, it should recognize your new drive. If your server still doesn’t recognize your new drive, see the troubleshooting section on this sheet.

System manufacturer’s operating system restore CD

Refer to your blade server’s system documentation for specific instructions on restoring the operating system on your newly installed hard drive. Many computers require the use of an operating system restore CD, originally shipped with the system, to reload the operating system on the hard drive.

Microsoft operating system installation instructions

For detailed information about installing a Microsoft operating system on your new Seagate drive, refer to the Microsoft Knowledgebase article ref- erences below. To locate an article, go to http://support.microsoft.com and enter the article number in any search box on the Microsoft web site. For example, to view the Knowledgebase article for installing Windows XP on your new Seagate drive:

1.Open your browser.

2.Go to http://support.microsoft.com.

3.Enter 313348 in the Microsoft web site search box.

4.Press Enter.

The article is displayed on your screen.

Operating systemMicrosoft Knowledgebase article numbers Windows XP313348

Windows 2000/NT308209 (see also: 175761)

Windows Me/98/95255867 (see also: 166172)

Preparing the drive using DiscWizard

We recommend using DiscWizard Starter Edition to automatically partition and format your drive. DiscWizard software is available at www.seagate.com and is free. To run DiscWizard:

1.Insert your bootable DiscWizard Starter Edition diskette or CD and fol- low the instructions. DiscWizard will guide you through the installation process.

2.Boot your blade server from the Windows operating system CD-ROM or from your system startup diskette with the Windows CD loaded. Fol- low the instructions provided on your screen.

Troubleshooting

If your drive is not working properly, these troubleshooting tips may help solve the problem.

1.Does the drive spin up? A spinning drive produces a faint whine and clicking noise. If your drive does not spin, check that the power con- nector and interface cable are securely attached.

2.Does the computer recognize the drive? Verify that the drive is enabled in the system CMOS or setup program. If not, select the auto detect option and enable it. If your drive has a problem, it may not be recognized by the system. If the operating system does not recognize the drive, you need to load your host adapter drivers.

3.Does FDISK detect the drive? Run the FDISK program located on your Windows startup diskette. Type fdisk/status to verify that your hard drive is present and recognized by the system.

4.I’m running Windows 98 and FDISK is not reporting the full capacity of my drive. Why? You need to upgrade your version of FDISK if you are using the diskettes or CD that came with your original Windows 95 or 98 operating system. Microsoft provides a free down- loadable FDISK upgrade. See Microsoft Knowledgebase article num- ber: 263044 located at http://support.microsoft.com.

5.Does ScanDisk find the drive defect-free? ScanDisk is a utility located on your Windows startup diskette that scans the drive for defects. If defects are detected, this may be an indication of a problem.

6.Why does my computer hang on startup? Verify that your system is ATA compatible. You need either an ATA-compatible motherboard con- nector or ATA host adapter to use this drive.

Note. If these tips do not answer your question or solve the problem, con- tact your dealer or visit http://seatools.seagate.com to download SeaTools™ disc diagnostics software and more troubleshooting advice.

Seagate support services

For online information about Seagate products, visit www.seagate.com or e-mail your disc questions to DiscSupport@Seagate.com.

If you need help installing your drive, consult your dealer first. If you need additional help, call a Seagate technical support specialist. Before calling, note your system configuration and drive model number.

Africa	+31-20-316-7222	Netherlands	0 800-732-4283
Australia	1800-14-7201	New Zealand	0800-443988
Austria	0 800-20 12 90	Norway	800-113 91
Belgium	0 800-74 876	Poland	00 800-311 12 38
China*	800-810-9668	Spain	900-98 31 24
Denmark	80 88 12 66	Sweden	0 207 90 073
France	0 800-90 90 52	Switzerland	0 800-83 84 11
Germany	0 800-182 6831	Singapore	800-1101-150
Hong Kong	800-90-0474	Taiwan*	00-800-0830-1730
Hong Kong*	001-800-0830-1730	Thailand	001-800-11-0032165
India	1-600-33-1104	Turkey	00 800-31 92 91 40
Indonesia	001-803-1-003-2165	United Kingdom	0 800-783 5177
Ireland	1 800-55 21 22	USA/Canada/	1-800 SEAGATE or
Italy	800-790695	Latin America	+1-405-324-4770
Malaysia	1-800-80-2335	Other European
Middle East	+31-20-316-7222	countries	+31-20-316-7222

*Chinese

Warranty. To determine the warranty status of your Seagate disc drive, contact your place of purchase or visit our web site at www.seagate.com for more information.

Return Merchandise Authorization (RMA). Run SeaTools to diagnose your drive before requesting a return authorization. In addition, please verify that your drive is defective by following the troubleshooting checklist in this guide. Seagate offers com- prehensive customer support for all Seagate drives worldwide. Seagate customer service centers are the only facilities authorized to service Seagate drives. Drive return procedures vary depending on geographical location and are subject to current international trade regulations.

Shipping the drive

Caution. Back up the data before shipping. Seagate assumes no responsibility for data lost during shipping or service.

Shipping drive in an unapproved container voids the warranty. Pack the drive with original box and packing materials. Use no other materials. This prevents electrical and physical damage in transit.

Electromagnetic compliance for the European Union. This model complies with the European Union requirements of the Electromagnetic Compatibility Directive 89/ 336/EEC of 03 May 1989 as amended by Directive 92/31/EEC of 28 April 1992 and Directive 93/68/EEC of 22 July 1993. Compliance of this drive, as a system compo- nent, was confirmed with a test system. We cannot guarantee that your system will comply. The drive is not meant for external use (without properly designed enclosure, shielded I/O cable, etc.).

Sicherheitsanleitung 1. Das Gerrät ist ein Einbaugerät, das für eine maximale Umgebungstempeatur von 60°C vorgesehen ist. 2. Zur Befestigung des Lufwerks werden 4 Schrauben 6-32 UNC-2A benötigt. Bei seitlicher Befestigung darf die maxi- male Länge der Schrauben im Chassis nicht merh als 3,3 mm und bei Befestigung an der Unterseite nicht mehr als 5,08 mm betragen. 3. Als Versorgungsspannugen wer- den benötigt: +5V +/- 5% 1,00A. 4. Die Versorgungsspannung muss SELV entspre- chen. 5. Alle Arbeiten auf dem Festplattte dürfen nur von Ausgebiletem Serciepersonal durchgeführt werden. Bitte entfernen Sie nicht die Aufschriftens- childer des Laufwerkes. 6. Der Einbau des Laufwerkes muss den Anforderungen gemäss DIN IEC 950 VDE 0805/05.90 entspreche.

Publication number: 100409997, Rev. A, April 2006, Printed in U.S.A.

Seagate, Seagate Technology, and the Seagate logo are registered trademarks or trademarks of Seagate Technology LLC. DiscWizard, Momentus 5400.3 Blade Server, and SeaTools are trademarks of Seagate Technology LLC. Other product names are registered trademarks or trademarks of their owners. Seagate reserves the right to change, without notice, product offerings or specifications.

ST960815AB, ST9120822AB, ST9160821AB, ST9402116AB, ST980815AB specifications

Seagate's lineup of hard drives, including the ST9100828AB, ST980815AB, ST9402116AB, ST9160821AB, and ST9120822AB, showcases the company's commitment to high-performance and reliable data storage solutions.

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