Seagate ST3250311SV manual Warranty Service, Data Recovery Services Authorized Service Centers

Page 40

Customer Service Operations

Warranty Service

Seagate offers worldwide customer support for Seagate products. Seagate distributors, OEMs and other direct customers should contact their Seagate Customer Service Operations (CSO) representative for warranty- related issues. Resellers or end users of drive products should contact their place of purchase or Seagate war- ranty service for assistance. Have your serial number and model or part number available.

Data Recovery Services

Seagate offers data recovery services for all formats and all brands of storage media. Our data recovery ser- vices labs are currently located throughout the world. Additional information, including an online request form and data loss prevention resources, is available at http://services.seagate.com/index.aspx.

Authorized Service Centers

Seagate Service Centers are available on a global basis for the return of defective products. See www.seagate.com for the service center near you.

USA/Canada/Latin America support services

For an extensive list of telephone numbers to technical support, presales and warranty service in USA/ Canada/Latin America, including business hours, go to the "Contact Us" page on www.seagate.com.

Global Customer Support

Presales, Technical, and Warranty Support

 

 

Call Center

Toll-free

Direct dial

 

USA, Canada,

 

 

 

and Mexico

1-800-SEAGATE

+1-405-324-4700

 

Data Recovery Services

 

 

 

Call Center

Toll-free

Direct dial

FAX

USA, Canada,

1-800-475-0143

+1-905-474-2162

1-800-475-0158

and Mexico

 

 

+1-905-474-2459

Europe, the Middle East and Africa Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Europe, the Middle East and Africa, go to the "Contact Us" page on www.seagate.com.

Asia/Pacific Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Asia/Pacific, go to the "Contact Us" page on www.seagate.com.

34

SV35.5 Series SATA Product Manual, Rev. C

Image 40
Contents SV35.5 Series Sata ST31000525SV ST3500410SV ST3250311SVRevision history Revision Date Sheets affected or commentsContents SV35.5 Series Sata Product Manual, Rev. C Attaching Sata cabling . Mounting dimensions List of FiguresPage Introduction About the Serial ATA interface Drive specifications Specification summary tablesDrive specifications summary for 1 Tbyte models Drive specification ST31000525SVWill display the warranty information for your drive Drive specifications summary for 500 and 250 Gbyte models Drive specification ST3500410SV ST3250311SVSV35.5 Series Sata Product Manual, Rev. C Default logical geometry LBA modeFormatted capacity Recording and interface technologySeek time Physical characteristicsStart/stop times Power specifications Power-management modes Active modeIdle mode Sleep modeEnvironmental specifications Shock Operating shockNonoperating shock Disk models VibrationDrive A-weighted Sound Power Levels SWL, BA Acoustics emissionsElectromagnetic immunity Test for Prominent Discrete Tones PDTsSafety certification ReliabilityAgency certification Electromagnetic compatibilityAustralian C-Tick N176 Korean RRLFCC verification Environmental protection Corrosive environmentSV35.5 Series Sata Product Manual, Rev. C Configuring and mounting the drive Handling and static-discharge precautionsConfiguring the drive Serial ATA cables and connectorsMounting dimensions Drive mountingSV35.5 Series Sata Product Manual, Rev. C Serial ATA Sata interface Hot-Plug compatibilitySerial ATA device plug connector pin definitions Serial ATA connector pin definitionsSignal Pin Function DefinitionSupported ATA commands Supported ATA commandsCommand name Command code in hex F3H Identify Device command Word Description ValueXx07H Description if bit is set to Bit Word Bit WordSV35.5 Series Sata Product Manual, Rev. C Set Features command Set Features command valuesM.A.R.T. commands 3 S.M.A.R.T. commandsCode in features register A.R.T. command Presales Support Seagate Technology support servicesTechnical Support Data Recovery Services Authorized Service Centers Warranty ServiceData Recovery Services Call Center Toll-free Direct dial Index ITE Page SV35.5 Series Sata Product Manual, Rev. C Page Seagate Technology LLC
Related manuals
Manual 46 pages 61.18 Kb

ST3500410SV, ST3250311SV specifications

Seagate, a stalwart name in the data storage industry, offers a range of hard disk drives that cater to various needs and applications. Three notable models are the ST3250311SV, ST3500410SV, and ST31000525SV, each designed with unique characteristics and features suitable for diverse environments, from personal computing to enterprise storage solutions.

The ST3250311SV is a 250GB SATA drive that operates at 7200 RPM, providing a solid balance of performance and capacity. One of its main features is its 8MB cache, which enhances read and write speeds, making it suitable for high-demand applications like gaming and multimedia. The drive is also designed with Seagate's advanced data protection technologies, including an intelligent error recovery system that serves to minimize data loss and increase reliability during operation.

Next in line, the ST3500410SV offers a larger capacity of 500GB, making it an excellent choice for users who require more storage. Like its counterpart, it operates at 7200 RPM but is equipped with a 16MB cache for even better performance. The drive is built on Seagate's perpendicular recording technology, which increases storage density and improves data integrity. The ST3500410SV is particularly well-suited for server environments, where reliability and speed are critical. Its advanced power management features help reduce energy consumption, making it a more eco-friendly option for data centers.

Finally, the ST31000525SV provides an impressive 1TB of storage capacity, leveraging the same 7200 RPM speed and 32MB cache as its predecessors. This model exemplifies Seagate's focus on enhancing user experiences with greater storage and quicker access times, fulfilling the demands of both consumer and enterprise markets. With features like S.M.A.R.T. (Self-Monitoring, Analysis, and Reporting Technology), this drive helps users keep tabs on their drive's health and performance, anticipating potential failures and ensuring data security.

In summary, the Seagate ST3250311SV, ST3500410SV, and ST31000525SV drives showcase a range of capacities and features aimed at meeting the needs of today’s data-driven world. From gaming and personal use to demanding enterprise applications, these hard drives combine speed, reliability, and advanced technologies to deliver outstanding performance and data protection. Their robust design and efficient power management reinforce Seagate's commitment to innovation and sustainability in data storage solutions.