Seagate ST3250623NS, ST3250823NS Seagate Technology support services, Internet, Presales Support

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5.0Seagate Technology support services

Internet

For information regarding Seagate products and services, visit www.seagate.com. Worldwide support is available 24 hours daily by email for your questions.

Presales Support:

Presales@Seagate.com

Technical Support:

DiscSupport@Seagate.com

Warranty Support:

http://www.seagate.com/support/service/index.html

mySeagate

my.seagate.com is the industry's first Web portal designed specifically for OEMs and distributors. It provides self-service access to critical applications, personalized content and the tools that allow our partners to manage their Seagate account functions. Submit pricing requests, orders and returns through a single, password-protected Web interface-anytime, anywhere in the world.

spp.seagate.com

spp.seagate.com supports Seagate resellers with product information, program benefits and sales tools. You may register for customized communications that are not available on the web. These communications contain product launch, EOL, pricing, promotions and other channel-related information. To learn more about the benefits or to register, go to spp.seagate.com, any time, from anywhere in the world.

Seagate Service Centers

Presales Support

Our Presales Support staff can help you determine which Seagate products are best suited for your specific application or computer system, as well as product availability and compatibility.

Technical Support

Seagate technical support is available to assist you online at support.seagate.com or through one of our call centers. Have your system configuration information and your “ST” model number available.

SeaTDD™ (+1-405-324-3655)is a telecommunications device for the deaf (TDD). You can send questions or comments 24 hours daily and exchange messages with a technical support specialist during normal business hours for the call center in your region.

NL35 Series SATA Product Manual, Rev. B

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Contents ST3400832NS ST3400632NS ST3250823NS ST3250623NS NL35 Series Serial ATAPage Contents NL35 Series Sata Product Manual, Rev. B List of Figures Page NL35 Series Serial ATA IntroductionAbout the Serial ATA interface Specification summary tables Drive specificationsSustained transfer rate OD Mbytes/sec Nonoperating LBA mode Default logical geometryFormatted capacity Cylinders Read/write heads Sectors per track 16,383Recording and interface technology Physical characteristicsSeek time Typical seek times msec Read WriteStart/stop times Power specificationsTypical current profiles DC power requirementsActive mode Power-management modesIdle mode Sleep modeEnvironmental specifications Acoustics Reliability Electromagnetic immunityRadio frequency environments Test Description Performance level Reference standardAgency certification Safety certificationElectromagnetic compatibility Korean RRLCorrosive environment Environmental protectionAustralian C-Tick N176 FCC verificationPage Handling and static-discharge precautions Configuring and mounting the driveSerial ATA cables and connectors Configuring the driveDrive mounting Mounting dimensions-top, side and end viewNL35 Series Sata Product Manual, Rev. B Hot-Plug compatibility Serial ATA Sata interfaceSerial ATA connector pin definitions Serial ATA device plug connector pin definitionsSignal Pin Function DefinitionSupported ATA commands Supported ATA commandsCommand name Command code in hex F4H Word Description Value Identify Device commandXx07H Bit Word Description if bit is set to Bit WordSet Features command values Set Features commandA.R.T. commands 3 S.M.A.R.T. commands3.1 S.M.A.R.T. Command Transport SCT Code in features register A.R.T. commandNL35 Series Sata Product Manual, Rev. B Internet Seagate Technology support servicesPresales Support Technical SupportData Recovery Services Authorized Service Centers Warranty ServiceData Recovery Services Call Center Toll-free Direct dial Index ITE RPM Page Page Seagate Technology LLC
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