Return and Warranty Policies
Merchandise Returns / Repair Service
For returns or repairs, please contact your CRESTRON dealer.
CRESTRON Limited Warranty
CRESTRON ELECTRONICS, INC. warrants its products to be free from manufacturing defects in materials and workmanship under normal use for a period of (3) three years from the date of purchase from CRESTRON, with the following exceptions: disk drives and any other moving or rotating mechanical parts, pan/tilt heads and power supplies are covered for a period of (1) one year; touchscreen display and overlay components are covered for 90 days; batteries and incandescent lamps are not covered.
This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON dealer. Purchasers should inquire of the dealer regarding the nature and extent of the dealer’s warranty, if any.
CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended, or if it has been subjected to misuse, accidental damage, modification, or improper installation procedures. Furthermore, this warranty does not cover any product that has had the serial number altered, defaced, or removed.
This warranty shall be the sole and exclusive remedy to the original purchaser. In no event shall CRESTRON be liable for incidental or consequential damages of any kind (property or economic damages inclusive) arising from the sale or use of this equipment. CRESTRON is not liable for any claim made by a third party or made by the purchaser for a third party.
CRESTRON shall, at its option, repair or replace any product found defective, without charge for parts or labor. Repaired or replaced equipment and parts supplied under this warranty shall be covered only by the unexpired portion of the warranty.
Except as expressly set forth in this warranty, CRESTRON makes no other warranties, expressed or implied,
nor authorizes any other party to offer any warranty, including any implied warranties of merchantability or fitness for a particular purpose. Any implied warranties that may be imposed by law are limited to the terms of this limited warranty. This warranty statement supercedes all previous warranties.
Trademark Information
All brand names, product names, and trademarks are the sole property of their respective owners. Windows is a registered trademark of Microsoft Corporation.
Windows95/98/Me/XP and WindowsNT/2000 are trademarks of Microsoft Corporation.
Adagio is a trademark of Crestron Electronics Inc. iTunes is a trademark of Apple Computer, Inc. Windows Media Player is a trademark of Microsoft Corporation.
Support Statement
If you cannot locate specific information or have questions after reviewing this guide, contact your dealer.
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