Tyco Electronics 1915L manual Troubleshooting, Solutions to Common Problems, Problem Suggestions

Page 21

C H A P T E R

4

TROUBLESHOOTING

If you are experiencing trouble with your touchmonitor, refer to the following table. If the problem persists, please contact your local dealer or our service center.

Solutions to Common Problems

	Problem	Suggestion(s)
	The monitor does not respond	Check that the monitor’s Power Switch is on.
	after you turn on the system.	Turn off the power and check the monitor’s power cord
		and signal cable for proper connection.
	Characters on the screen are dim	Refer to the About Touchmonitor Adjustments section to
		adjust the brightness.
	The screen is blank	During operation, the monitor screen may automatically turn
		off as a result of the Power Saving feature. Press any key to see
		if the screen reappears.
		Refer to the About Touchmonitor Adjustments section to
		adjust the brightness.
	Screen flashes when initialized	Turn the monitor off then turn it on again.
	“Out of Range” display	Check to see if the resolution of your computer is higher than
		that of the LCD display.
		Reconfigure the resolution of your computer to make it less
		than or equal to 1280 x 1024. See Appendix A for more information
		on resolution.
	Touch doesn’t work	Make sure the touch cable is securely attached at both ends.

17

Image 21

Contents Touchmonitor User Guide 1915L Touchmonitor Revision C User GuideCopyright 2008 Tyco Electronics. All Rights Reserved DisclaimerTrademark Acknowledgments Table of Contents Precautions IntroductionProduct Description About the Product Unpacking Your Touchmonitor Installation and SetupTouchmonitor are turned off Touch Interface ConnectionMain Unit Rear View Product OverviewInstalling the Driver Software Click Start Run DriverElo Touchsystems 1915L User’s Guide Click Start Run Click Start Run Operation About Touchmonitor AdjustmentsFront Panel Controls Power SwitchControl Function Menu/Exit SelectOSD Menu Functions Controls and Adjustment OSD Control Options Freq Band Width Mode Resolution KHz MHz Preset ModesPower Power Management SystemMode Consumption Display AngleTroubleshooting Solutions to Common ProblemsProblem Suggestions Elo Touchsystems 1915L User’s Guide Native Resolution Elo Touchsystems 1915L User’s Guide Touchmonitor Safety Waste Electrical and Electronic Equipment Weee Directive Care and Handling of Your TouchmonitorTechnical Specifications Touchmonitor Specifications LCD Touchmonitor ET1915L Dimensions Electrical Safety Information Regulatory InformationII. Emissions and Immunity Information Page III. Agency Certifications Warranty Index D E X Check out Elo’s Web site