NETGEAR PS104, PS113, PS110, PS105 manual Troubleshooting, Problem Solution

TROUBLESHOOTING

Problem	Solution
When using the FirstGear Setup Program	Because either a hardware or software problem could prevent you from seeing the print
to browse the network from the network	server from the managing station, make sure that:
administrator’s PC, the print server	There is a proper link established between the print server and the hub or workstation.
cannot be seen.	If the LINK LED is on, the link is good.
	You use proper cables. With 10BASE-T connections, you can use Category 3, 4, or 5
	cables. With 100BASE-TX connections, you can use only Category 5 cables. With
	10BASE-2 connections through the BNC port on the Model PS105, make sure the
	cable meets the specifications as outlined in Installation and Reference for the Model
	PS104/PS105/PS110/PS113 Print Server on the PS100 Series Print Server Resource CD.
	The NetBEUI protocol is installed in the PC. By default, the FirstGear Setup Program
	uses the NetBEUI protocol to search for print servers connected on the same network
	as the network administrator’s PC. Click on the “Protocol” button on the main screen
	to make sure that NetBEUI is selected.
The print server is not listed when you run the	Check the connections to the print server, and ensure that it is ON.
FirstGear For Print Server Setup program.	If your LAN has TCP/IP ONLY, and does not have a DHCP server, the print server will
	not be listed.You must use the IPSetup program to assign an IP address to the print server.
	The IPSetup program is installed with the ADMIN installation.
You do not know what network protocols	To check or change your network protocols:
are installed on your PC.	Navigate to the Network Properties screen by choosing Start>Settings>Control
	Panel>Network. The “Configuration” tab of the Network Properties screen will appear.
	Protocols that are installed are listed.
	To add a protocol, select Add>Protocol>Microsoft and then select the chosen protocol.
	For TCP/IP, the Properties button allows you to set the IP address of your PC.
When printing using some software	The printer is configured to start printing after the first page is spooled.To change this setting:
applications (for example, PowerPoint),	Double-click on “My Computer,” double-click on “Control Panel,” double-click on
it takes an extremely long time and the
	“Printers,” and click on your printer. With your printer highlighted, click the right mouse
printout is incorrect.
	button and click on “Properties.” Click on the “Details” tab and then click on “Spool
	Settings.” When the “Details” window opens, choose “Start printing after last page is
	spooled” and click on “OK.”