NETGEAR XETB10GM-100NAS Troubleshooting, Netgear Product Registration, Support, and Documentation

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XET1001 Wall-Plugged Ethernet Adapter User Guide

Troubleshooting

This chapter gives information about troubleshooting your XET1001 85 Mbps Wall-Plugged Ethernet Adapter. After each problem description, instructions are provided to help you diagnose and solve the problem.

NETGEAR Product Registration, Support, and Documentation

Register your product at http://www.netgear.com/register.

Product updates and Web support are available at:

http://www.netgear.com/support.

When the PowerLine adapter is connected to the Internet, click the Knowledge Base or the Documentation link under the Web Support menu to view support information or the documentation for the PowerLine adapter.

Basic Functioning

After you plug in the PowerLine adapter, the following sequence of events should occur:

1.When power is first applied, verify that the Power light is on.

2.After approximately 10 seconds, check the LEDs on the PowerLine adapter. The following should occur:

a.The power LED is solid green.

b.The blue HomePlug LED is lit.

c.The Ethernet LED blinks.

If any of these conditions does not occur, refer to the appropriate following section.

Power Light Not On

Make sure that, if power to the AC power outlet is controlled by a wall switch, the wall switch is in the on position.

Verify that the wall socket is live. To do this, disconnect the PowerLine adapter and plug in another electrical product, such as a lamp or a hairdryer.

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v1.0, January 2008

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Contents XET1001 Wall-Plugged Ethernet Adapter User Guide Technical Support Product and Publication Details V1.0, January Contents V1.0, January Conventions, Formats, and Scope About This ManualHow to Print This Manual Label Information and Status Lights Package ContentsFront Panel Status Light Descriptions Front Panel Status LightsPrepare to Install Your PowerLine Adapter How the PowerLine Adapter Fits in Your NetworkConnect an XET1001 to the Router XET1001 Wall-Plugged Ethernet Adapter User Guide Connect other Ethernet PowerLine Adapters XET1001 Wall-Plugged Ethernet Adapter User Guide XET1001 Wall-Plugged Ethernet Adapter User Guide XET1001 Wall-Plugged Ethernet Adapter User Guide Set Your Network Password XET1001 Wall-Plugged Ethernet Adapter User Guide Add a Device to an Existing PowerLine Network Adding a New Device from a Locally Connected ComputerAdding a New Device from a Remotely Connected Computer Troubleshooting Netgear Product Registration, Support, and DocumentationBasic Functioning HomePlug Light Not On Technical Specifications Default Configuration SettingsTechnical Specifications XET1001 Wall-Plugged Ethernet Adapter User Guide V1.0, January V1.0, January