NETGEAR WG311T user manual Chapter Troubleshooting, Troubleshooting Tips

Page 47

Chapter 5

Troubleshooting

This chapter provides information about troubleshooting your NETGEAR 108 Mbps Wireless PCI Adapter WG311T. After each problem description, instructions are given to help you diagnose and solve the problem. For information about connecting to wireless networks and the Internet, see “Connecting to Wireless Networks and the Internet” on page 3-8.

Also, for problems with accessing network resources, the Windows software might not be installed and configured properly on your computers. Please refer to the link to “Internet Networking and TCP/IP Addressing:” in Appendix B.

Troubleshooting Tips

Symptom

Cause

Solution

 

 

 

The LED is not lit.

The WG311T is

Remove and reinstall the WG311T.

 

installed in the PCI

Check the Windows device manager to see if the WG311T is

 

slot properly or the

recognized and enabled. Reload the WG311T software, if

 

WG311T software is

necessary.

 

not loaded.

Try to install the WG311T in a different PCI slot in your

 

 

computer if one is available.

The wireless LED

The WG311T is

The access point may not be powered on. Or, the access point

blinks and cannot

attempting to connect

and the WG311T are not configured with the same wireless

connect to an

to an access point, but

parameters. Check the SSID and WEP settings.

access point.

cannot connect.

 

I can connect to an

This could be a

Check to make sure that the access point is physically

access point, but I

physical layer problem

connected to the Ethernet network.

cannot connect to

or a network

Make sure that the IP addresses and the Windows networking

other computers on

configuration problem.

parameters are all configured correctly.

the network or the

 

Restart the cable or DSL modem, router, access point, and the

Internet.

 

computer.

 

 

Refer to “A Road Map for ‘How to Get There From Here’” on

 

 

page 2-2for additional suggestions.

 

 

 

5-1

v4.0, February 2006

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Contents NETGEAR, Inc Technical Support Europe EU Declaration of Conformity Λοιπεσ Σχετικεσ ∆ΙΑΤΑΞΕΙΣ ΤΗΣ Ο∆ΗΓΙΑΣ 1999/5/ΕΚ Product and Publication Details V4.0, February Contents Chapter Troubleshooting Audience, Scope, Conventions Chapter About This ManualHow to Print this Manual Chapter Introduction About the WG311T Wireless PCI AdapterKey Features What’s in the Box? Road Map for ‘How to Get There From Here’Road Map for How to Get There From Here A Road Map for How to Get There From Here A Road Map for How to Get There From Here V4.0, February Verify System Requirements Chapter Basic SetupWhat You Need Before You Begin Infrastructure and Ad Hoc Modes WG311T Default Wireless SettingsObserve Wireless Location and Range Guidelines For Windows XP Users Installing a WG311T Basic Installation InstructionsV4.0, February Hidden For Windows 2000 Users Installing a WG311T V4.0, February Connecting to Wireless Networks and the Internet Smart Wizard Status Bar Connection Indicator DescriptionWG311T LEDs WG311T Icon ColorsUpgrading the WG311T Software Removing the WG311T SoftwareV4.0, February Understanding the WG311T Smart Wizard Network Connections and Wireless SecurityFinding a Network Adding Profiles ProfilesV4.0, February Setting up a Computer-to-Computer Ad Hoc Profile V4.0, February Starting a Computer-to-Computer Ad Hoc Network Connection Using Wireless Security Features Wireless SecurityIf WEP Authentication is Used Wireless Network Name Ssid and Security SettingsSetting up WEP Encryption Security Setting up WPA2-PSK Security V4.0, February Setting up WPA-PSK Security Networks Tab Advanced SettingsV4.0, February Statistics About V4.0, February Troubleshooting Tips Chapter TroubleshootingWG311T Smart Wizard keeps asking me to save my settings Frequently Asked QuestionsWG311T is not getting an IP address XP Professional and XP Home occasional connection problemsV4.0, February LED Appendix a Technical SpecificationsV4.0, February Document Link Appendix B Related DocumentsAppendix B-2
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WG311T specifications

The NETGEAR WG311T is a popular wireless PCI adapter designed to deliver high-speed connectivity for desktop computers. It is an ideal solution for users looking to enhance their home or office network without the hassle of running Ethernet cables. The WG311T operates on the IEEE 802.11g standard, allowing for wireless transmission rates of up to 54 Mbps, while also being backward compatible with 802.11b devices, ensuring versatility in mixed network environments.

One of the standout features of the WG311T is its utilization of advanced technologies such as MIMO (Multiple Input Multiple Output). This technology leverages multiple antennas to improve signal quality and enhance data throughput. MIMO significantly reduces interference and improves the range of the wireless connection, making the WG311T an excellent choice for users in larger spaces or households with multiple walls that might obstruct signals.

Another characteristic of the WG311T is its support for WEP, WPA, and WPA2 security protocols. This range of security options ensures robust protection against unauthorized access, allowing users to secure their networks without compromising connectivity. NETGEAR has also incorporated its Smart Wizard setup, a user-friendly interface that simplifies the installation process. This feature is particularly beneficial for novice users who may lack technical expertise, as it guides them through the setup in an intuitive manner.

The WG311T also comes with a detachable, high-gain antenna, further enhancing its connectivity potential. Users can easily replace or adjust the antenna to optimize signal strength based on their specific environment. Additionally, the adapter is compatible with various operating systems, including Windows and Linux, making it a flexible solution for different users.

In terms of design, the WG311T is compact, fitting easily into standard PCI slots in most desktop computers. Its straightforward design does not detract from the overall aesthetic of the computer.

In summary, the NETGEAR WG311T wireless PCI adapter stands out for its high-speed connectivity, advanced MIMO technology, robust security features, and user-friendly installation process. It is an ideal choice for users seeking reliable wireless performance in their networking setups, making it a staple in many homes and offices.
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