NETGEAR GS700TR Additional Troubleshooting Suggestions, Network Adapter Cards, Configuration

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GS700TR Series Hardware Installation Guide

Table A-1. Troubleshooting Chart

Symptom

Cause

Solution

 

 

 

A segment or device is

One or more devices are

Verify that the cabling is correct. Ensure all

not recognized as part of

not properly connected,

connectors are securely positioned in the required

the network.

or cabling does not meet

ports. Equipment may have been accidentally

 

Ethernet guidelines.

disconnected.

 

 

 

ACT LED is flashing

A network loop

Break the loop by ensuring that there is only one

continuously on all

(redundant path) has

path from any networked device to any other

connected ports and the

been created.

networked device.

network is disabled.

 

 

 

 

 

Additional Troubleshooting Suggestions

If the suggestions in Troubleshooting Chart do not resolve the problem, refer to the troubleshooting suggestions in this section.

Network Adapter Cards

Ensure the network adapter cards installed in the PCs are in working condition and the software driver has been installed.

Configuration

If problems occur after altering the network configuration, restore the original connections and determine the problem by implementing the new changes, one step at a time. Ensure that cable distances, repeater limits, and other physical aspects of the installation do not exceed the Ethernet limitations.

Switch Integrity

If required, verify the integrity of the switch by resetting the switch. To reset the switch, remove the AC power from the switch and then reapply AC power. If the problem continues, contact NETGEAR technical support. In North America, call 1-888-NETGEAR. If you are outside of North America, please refer to the support information card included with your product.

A-20

Troubleshooting

v1.0, December 2007

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Contents GS700TR Series Hardware Installation Guide Trademarks Contents Appendix B Technical Specifications Index About This Manual Conventions, Formats and ScopeHow to Use This Manual How to Print this ManualRevision History Viii About This Manual Chapter Introduction OverviewFeatures Package Contents GS700TR Series Hardware Installation Guide GS724TR Front and Back Panel Configuration Chapter Physical DescriptionGS748TR Front and Back Panel Configuration 2illustrates the Netgear GS724TR Smart Switch back panelLED Designations Port LEDsSystem LEDs Device Hardware InterfacesRJ-45 Ports Factory Defaults Button SFP Gbic ModuleGS700TR Series Hardware Installation Guide Desktop Switching Chapter ApplicationsApplications Chapter Installation Preparing the SiteInstalling the Switch on a Flat Surface Installing the SwitchInstalling the Switch in a Rack Checking the Installation Connecting Devices to the Switch Installing an SFP Gbic ModuleApplying AC Power Managing the Switch using a Web Browser or the PC Utility Appendix a Troubleshooting Troubleshooting ChartAdditional Troubleshooting Suggestions ConfigurationSwitch Integrity Network Adapter CardsAuto-Negotiation GS700TR Series Hardware Installation Guide Appendix B Technical Specifications Network Protocol and Standards CompatibilityElectromagnetic Emissions Modules GS700TR Series Hardware Installation Guide Index NumericsIndex-28 Index-29 Index-30 Index-31 Index-32 Index-33