Service | Multi-Tech Systems ISI551PC manual

3.3.2Service

If your tech support specialist decides that service is required, ISI551PCs may be sent (freight prepaid) to our factory. Return shipping charges will be paid by Multi-Tech Systems.

Include the following with your ISI551PC:

•a description of the problem.

•return billing and return shipping addresses.

•contact name and phone number.

•check or purchase order number for payment if the ISI551PC is out of warranty. (The standard repair charge for this ISI551PC is $95. This price is valid at the time of this publication but could change in the future. Check with your technical support specialist.)

•if possible, note the name of the technical support specialist with whom you spoke.

If you need to inquire about the status of the returned product, be prepared to provide the serial number of the product sent (see Section 3.3.1).

3-4

ISI551PC specifications

The Multi-Tech Systems ISI551PC is a versatile and powerful industrial device designed for seamless integration into various communication and automation applications. This device exemplifies reliability and efficiency, suitable for a range of industries such as manufacturing, transportation, and utilities.

One of the most notable features of the ISI551PC is its robust performance in demanding environments. Designed to withstand extreme temperatures, vibrations, and dust, the ISI551PC can operate effectively in tough industrial conditions. This durability ensures that the device remains functional and accurate, minimizing downtime and maintenance costs.

The ISI551PC is equipped with dual SIM support, enhancing its reliability by providing a seamless failover mechanism. In scenarios where network connectivity is critical, the dual SIM capability allows the device to switch between networks without interruption, ensuring constant communication. This feature is particularly beneficial in remote or outdoor applications where connection stability is essential.

Another key technology integrated into the ISI551PC is its advanced data transmission capabilities. Supporting multiple protocols such as TCP/IP, UDP, and MQTT, the device facilitates smooth data handling and connectivity across various interfaces. This flexibility makes it an excellent choice for IoT applications, enabling real-time data collection and transmission from connected devices.

The ISI551PC also boasts a user-friendly interface and intuitive configuration options. Featuring both web-based and serial interfaces, users can easily set up and manage the device remotely, streamlining deployment and monitoring processes. This adaptability to different operational environments makes it a preferred choice for many system integrators.

Additionally, security is a paramount focus for the ISI551PC. With built-in features such as VPN support and secure socket layer (SSL) encryption, the device ensures that sensitive data remains protected from potential threats, thereby enhancing the overall security of communication networks.

In summary, the Multi-Tech Systems ISI551PC stands out in the industrial communication landscape with its robust design, dual SIM capabilities, advanced data transmission options, user-friendly interface, and strong security features. Its versatility and reliability make it an ideal solution for various industrial applications, catering to the growing demands of connectivity and automation in today's fast-paced environment.