Multi-Tech Systems MTCBA-G-F4 manual Contents

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Table of Contents

Contents

 

Chapter 1 – Product Description and Specifications

4

Product Description

4

Features

4

Safety

5

General Safety

5

RF Interference Issues

5

Installation Instructions and Hazardous Locations Warnings

5

Vehicle Safety

5

Maintenance of Your Modem

6

Your Responsibility

6

Package Contents

6

General Specifications

7

Functions – GSM/GPRS Modes

7

Electrical Specifications

7

RF Specifications

8

Antenna Specifications

8

GSM/EGSM Antenna Requirements/Specifications

8

Antennas Available from Multi-Tech Systems, Inc

8

PTCRB Requirements Note

8

FCC Requirements Note

8

Interfaces

8

LEDs

8

RS232 15-Pin Connector Pinout

9

AT Command Information

9

Chapter 2 – Activation and Installation

10

Step 1 – Activate Your Wireless Account

10

Step 2 – Insert the SIM Card into the Holder

10

Step 3 – Hook up the Antenna, Serial Cable, and Power

11

Step 4 – Optional – Attach the Modem to a Flat Surface

13

Step 5 – Install the Modem Driver

14

Chapter 3 – Using Your Wireless Modem

15

Phone Numbers for the Wireless Modem

15

Examples of Useful AT Commands

15

Verifying Signal Strength

15

Checking Network Registration and Roaming Status

15

Checking the Modem’s Identity

15

Establishing a Voice Call

16

Establishing a Circuit-Switched Data (CSD) Connection

16

Answering a Circuit-Switched Data (CSD) Connection

16

Using Short Message Services (SMS)

17

SMS Examples

18

Internet Access

20

Connecting to the GPRS Network for Internet Access

20

Chapter 4 – Troubleshooting and Frequently Asked Questions

22

Troubleshooting Examples

22

Frequently Asked Questions

23

Chapter 5 – Reference Information

25

Wireless Modem Reference Information

25

Data Cable Diagram – No Voice

25

Data Cable Diagram – with Voice

26

Fused DC Power Cable Dimensions

26

How to Change the Fuse

26

Appendix A – Warranty and Repairs

27

Appendix B - Waste Electrical and Electronic Equipment (WEEE) Statement

29

Appendix C – C-ROHS HT/TS Substance Concentration

30

Multi-Tech Systems, Inc. MultiModem GPRS Wireless Modem User Guide

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Contents MultiModem Gprs Trademarks and Logos MultiModem Gprs User Guide Wireless ModemS000443A, Revision a Copyright Revision History Date Description 10/03/07Contents Other Product Codes Product Description SpecificationsFeatures Product DescriptionInstallation Instructions and Hazardous Locations Warnings SafetyGeneral Safety RF Interference IssuesPackage Contents General Specifications Electrical SpecificationsFunctions GSM/GPRS Modes RF Specifications Antenna SpecificationsInterfaces RS232 15-Pin Connector Pinout AT Command InformationDesignation Phone Numbers for the Wireless Modem Activation InstallationActivate Your Wireless Account Activate Your Wireless AccountAntenna Hook up the Antenna, Serial Cable, and PowerPower Optional Attach the Modem to a Flat Surface Requirements Install the Modem DriverVerifying That Your Modem Has Been Installed Successfully IntroductionUsing Your Wireless Modem Phone Numbers for the Wireless ModemExamples of Useful AT Commands Establishing a Circuit-Switched Data CSD Connection Answering a Circuit-Switched Data CSD ConnectionEstablishing a Voice Call Using Short Message Services SMS Send an SMS message to another SMS compatible device SMS ExamplesUsing Your Wireless Modem Connecting to the Gprs Network for Internet Access Internet AccessCreate Your Dial-Up Connection in Windows XP/2003 Disconnecting the ConnectionSolutions for no carrier message Troubleshooting Frequently Asked QuestionsTroubleshooting Examples Solutions for ‘no connection through serial link’ situationFrequently Asked Questions How do I send an SMS message to an email account? Wireless Modem Reference Information Data Cable Diagram No VoiceReference Information Reference Information Repair Procedures for International Customers Appendix a Warranty and RepairsMulti-Tech Warranty Statement Repair Procedures for U.S. and Canadian CustomersReplacement Parts Repair Procedures for International DistributorsJuly Appendix C C-ROHS HT/TS Substance Concentration