Multi-Tech Systems MT9234ZBA manual Introduction, Features, AT Commands Information

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Chapter 1 – Introduction

Chapter 1 – Introduction

Congratulations on your purchase of the MultiModem ZBA modem. You have acquired one of the finest intelligent voice/data/fax modems available today from one of the world’s oldest modem manufacturers: Multi-Tech Systems, Inc. The MT9234ZBA-Series is available with and without the voice feature. The MT9234ZBA global product is approved in 40+ countries. The MT9234ZBA with the voice feature supports voice mail and a full-duplex speakerphone. This allows you and the caller to speak and listen at the same time.

This user guide will help you to install, configure, test and use your modem.

Check Multi-Tech’s web site for current versions of our product documentation.

Features

Increased Upload Speeds. With the V.92 MultiModem ZBA business modem, you can achieve an upload speed of 48K bps (30% increase over V.90 modems). This higher upstream speed reduces data transfer time for large e-mails with attachments and for ftp site uploads, as well as improves operation for interactive applications.

V.44 Compression. V.44 compression enables data throughput rates of higher than 300K bps - much faster than V.42bis data compression rates of 150 - 200K bps. For users, it means that your Web browsing will be much faster.

Enhanced Fax Features. The MultiModem ZBA business modem supports V.34 fax and Error Correction Mode providing significant performance and reliability enhancements over previous fax standards. V.34 sends and receives faxes at 33.6K, more than double the speed of the V.17/14.4K fax standard. Error Correction Mode adds reliability while increasing performance of fax transmissions. Together these enhancements increase the performance of the modem to levels previously only found in more expensive dedicated fax boards and machines.

Remote Configuration. Whether you provide connectivity for a sales office just miles away or for multiple office across the world, the MultiModem ZBA lets you take care of the configuration from a central site.

Callback Security. The MultiModem ZBA provides password protection and helps reduce long distance charges for remote offices and users requiring access to the central site LAN. This modem supports 30 passwords and three configuration options. With the "fixed" callback option, the central site modem stores a password and the remote user's phone number. Once the remote site enters their password, the central site's modem calls back using the number stored in its database. The "variable" option lets users, such as road warriors, enter their fixed password and a call back number each time they call. The "pass through" option is used to provide the security of password protection, while bypassing the call back process.

Global Approvals. With the globally approved MultiModem ZBA business modem, you need just one modem for worldwide use. This model has approvals in many countries so you can ship one SKU (stock unit) virtually anywhere in the world. Localization kits are available for country-specific power cords, phone cords and telco adapters. Go to www.multitech.com/globalmodem for details.

AT Commands Information

The AT Commands, S-Registers, and Result Codes for the MT9234ZBA-Series Modems are published in a separate Reference Guide. This guide is included on the MT9234ZBA-Series product CD. You can open the guide from the CD or you download the guide to your hard drive and then open it.

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Multi-Tech Systems, Inc. MT9234ZBA-Series User Guide (S000387D)

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Contents MultiModem ZBA Knowledge Base and Support Services Technical Support WarrantyCopyright RevisionsContents AT Commands Information FeaturesIntroduction Technical Specifications CE MarkInstallation Safety WarningsChange the Internal Jumpers Opening the ModemChanging the Voice Jumper Connect the Two-Wire Leased Line Leased Line Only Connect the Modem to Your PCConnect the Modem to the Telephone Line Connect the Modem to a Phone OptionalConnect the Modem to the AC Power Outlet Power-On TestInstall the Modem Driver Windows InstallerPage Configure the Modem for Your Country or Region Using the Global Wizard to Configure Your ModemUsing AT Commands to Configure Your Modem Click Initial Setup and Country/Region SelectionSetup Connecting to the InternetOperation About the Front PanelChanging the Setup Password Remote ConfigurationChanging the Remote Escape Character Callback Security Changing the Setup PasswordTurning Callback Security On and Off Setting Callback Security Message Parity Assigning Callback Passwords and Phone NumbersPassword-Only Callback Calling ProceduresNumber-Entry Callback Extension-Entry Callback Direct ConnectionCallback Security Commands Callback Assignments Form Location Password Telephone NumberNone of the Indicators Light TroubleshootingModem Does Not Respond to Commands Modem Cannot Connect When Dialing File Transfer Is Slower Than It Should Be Data Is Being Lost There Are Garbage Characters on the MonitorModem Doesn’t Work with Caller ID Fax and Data Software Can’t Run at the Same TimeDownload the Upgrade File Appendix a Upgrading the Modem’s FirmwareIdentify the Modem Firmware Identify the Current Firmware VersionExtract the Upgrade Files Upgrade the Modem’s FirmwareRestore Your Parameters Clear Your Stored ParametersFCC Part 15 Regulation Appendix B Regulatory ComplianceFCC Part 68 Telecom EMC, Safety and R&TTE Directive Compliance Canadian Limitations NoticeIndustry Canada International Modem RestrictionsSouth African Statement New Zealand Telecom Warning NoticeJapan Requirements Brazil Special Cable for MT9234ZBA model only Special phone cable is required for regulatory complianceWeee Waste Electrical and Electronic Equipment Statement Appendix C Environmental InformationReach Statement Restriction of the Use of Hazardous Substances RoHS Rohs HT/TS Substance Concentration CR6+Appendix D Installing a Modem under Linux Configure the Modem for your Country or Region Appendix E Using Out of Band ManagementConfigure for Callback Security in Direct Connect Mode Remote Configuration Console Port Final SetupConsole Port Connections Index Autoanswer Call Waiting Callback Security Caller ID
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MT9234ZBA specifications

Multi-Tech Systems has long been a trusted name in the field of communication technology, and its MT9234ZBA and MT9234ZBA-V modem products exemplify the company's commitment to delivering robust and reliable connectivity solutions. These modems are ideal for a range of applications, including telephony, data communication, and remote monitoring, making them a versatile choice for both personal and professional use.

One of the standout features of the MT9234ZBA and MT9234ZBA-V is their high-speed data transmission capabilities. Both models support data rates of up to 56 Kbps, ensuring efficient and swift data transfer for various applications. This allows users to experience minimal latency during downloads and uploads, appealing to those who depend on timely and reliable data delivery.

These modems utilize advanced technologies, such as V.92 and V.90 protocols, which enable users to benefit from features like quick connect, thereby reducing the time it takes to establish a connection. Additionally, the modems support both analog and digital lines, making them adaptable for different environments and infrastructures.

Another notable characteristic of the MT9234ZBA and MT9234ZBA-V modems is their compatibility with a wide range of operating systems, including various versions of Windows, Linux, and Mac OS. This cross-platform support ensures that users can easily integrate these modems into their existing software environments without encountering significant compatibility issues.

The design and construction of these modems are also worth mentioning. They are compact and lightweight, making them easy to install and reposition as needed. Their robust construction ensures longevity, which is crucial for users in environments where durability is paramount.

For those concerned about security, Multi-Tech Systems has integrated multiple security features within these modems. This includes support for encryption protocols, ensuring that data transmitted over the modem remains secure and protected from unauthorized access.

In conclusion, the MT9234ZBA and MT9234ZBA-V by Multi-Tech Systems represent an excellent choice for anyone in need of reliable and high-speed modem solutions. With their advanced features, compatibility with various operating systems, and emphasis on security, these modems stand out in the crowded telecommunications market. Whether for home use or in a professional setting, the MT9234ZBA and MT9234ZBA-V offer robust solutions for modern communication needs.