Multi-Tech Systems MT5656ZDX Replacement Parts, Repair Procedures for International Distributors

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Appendix A – Warranty and Repairs Policy

Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical abuse, or user-caused damages are billed on a time-plus-materials basis.

Repair Procedures for International Distributors

International distributors should contact their MTS International sales representative for information about the repair of Multi-Tech product(s).

Please direct your questions regarding technical matters, product configuration, verification that the product is defective, etc., to our International Technical Support department at +(763)717-5863. When calling the U.S., please direct your questions regarding repair expediting, receiving, shipping, billing, etc., to our Repair Accounting department at +(763) 717-5631 in the U.S.A. or e-mail mtsrepair@multitech.com.

Repairs for damages caused by lightning storms, water, power surges, incorrect installation, physical abuse, or user-caused damages are billed on a time-plus-materials basis.

Replacement Parts

SupplyNet, Inc. can supply you with replacement power supplies, cables and connectors for selected Multi-Tech products. You can place an order with SupplyNet via mail, phone, fax or the Internet at the following addresses:

Mail:

SupplyNet, Inc.

 

614

Corporate Way

 

Valley Cottage, NY 10989

Phone:

800

826-0279

Fax:

914

267-2420

Email:

info@thesupplynet.com

Internet:

http://www.thesupplynet.com

Multi-Tech Systems, Inc. MT5656ZDX User Guide

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Contents MultiModem ZDX User Guide MT5656ZDX-Series PN S000248I Revision Contents Introduction Product DescriptionSafety Warnings Hardware InstallationShip Kit Contents You SupplyTechnical Specifications Server-to-Client Data RatesCables Overview Connecting the Modem to Your System Connect the Modem to the Telephone Line Line ConnectionPower-On Test Voice Connections Voice option only Connect the MicrophoneInstalling the Modem Driver Installing Your Data Communications SoftwareConnecting to the Internet Dial-Up NetworkingAbout the LED Indicators OperationConfiguring Your Software Configuring Your ModemSending a Fax Capture.dgrAT Commands See Commands Reference GuidesTroubleshooting None of the Indicators Light UpModem Does Not Respond to Commands Modem Dials But Cannot Connect There Are Garbage Characters on the Monitor Modem Cannot Connect When AnsweringModem Disconnects While Online Modem Doesn’t Work with Caller IDRepair Procedures for U.S. and Canadian Customers Appendix a Warranty and Repairs PolicyMulti-Tech Warranty Statement Repair Procedures for International CustomersReplacement Parts Repair Procedures for International DistributorsFCC Part Appendix B Regulatory ComplianceFCC Part 68 Telecom Canadian Limitations Notice EMC, Safety, and R&TTE Directive ComplianceInternational Modem Restrictions Appendix C Installing a Modem Linux Calling the ISP Select RH PPP DialerUpgrade Overview Appendix D Upgrading ModemDownload the Upgrade File Appendix E Waste Electrical Electronic Equipment Directive WeeeIndex Send and Receive a Fax
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