McDATA 4416 manual Troubleshooting

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Logged-In LED Indications

Review the event browser and do the following to diagnose and correct an isolated E_Port:

1.Does the event browser show an alarm about an invalid attach on the affected port?

Yes - Review the ISL group in the active security set to ensure that the membership includes the necessary ports and that the secrets on all switches are correct.

No - Continue.

2.Does the event browser show a repeating alarm about an unsupported E_Port command on the affected port?

Yes - The port is configured as an FL_Port and connected to another switch. Correct the port connection or the port type.

No - Continue.

3.Display the fabric domain IDs using the Show Domains command or the Switch data tab in the McDATA Embedded Web Server topology display. Are all domain IDs in the fabric unique?

Yes - Continue.

No - Correct the domain IDs on the offending switches using the Set Config Switch command or the McDATA Embedded Web Server Switch Properties window. Reset the port. If the condition remains, continue.

4.Compare the RA_TOV and ED_TOV timeout values for all switches in the fabric using the Show Config Switch command or the Switch data tab of the McDATA Embedded Web Server topology display. Is each timeout value the same on every switch?

Yes - Continue.

No - Correct the timeout values on the offending switches using the Set Config Switch command or the McDATA Embedded Web Server Switch Properties dialog. Reset the port. If the condition remains, continue.

5.Display the active zone set on each switch using the Zoning Active command or the Active Zoneset tab of the McDATA Embedded Web Server topology display. Compare the zone membership between the two active zone sets. Are they the same?

Yes - Contact your authorized maintenance provider.

No - Deactivate one of the active zone sets or edit the conflicting zones so that their membership is the same. Reset the port. If the condition remains, contact your authorized maintenance provider.

NOTE: This can be caused by merging two fabrics whose active zone sets have two zones with the same name, but different membership.

Troubleshooting

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Contents McDATA Fibre Channel Switch Module Installation Guide Record of Revisions and Updates Contents Chapter Installation Chapter TroubleshootingAppendix a Specifications Contents McDATA 4416 Fibre Channel Switch Module Installation Guide Figures Figures Viii Tables Tables How to Use this Manual PrefaceWho Should Use this Manual Related Documentation General Description McDATA 4416 Switch ModuleMaintenance Button Switch Module Controls and LEDsIdentifier LED Green System Fault LED Amber Input Power LED Switch Module LEDsInput Power LED Green System Fault LED Amber10 11 12 Fibre Channel PortsLogged-In LED Green External Port LEDsPort Logged-In LED Green Port Activity LED GreenPort Types TransceiversEthernet Port Activity LEDGreen RJ-45 Ethernet Port Switch Module Management Devices PlanningLimit Description Device AccessSoft Zones Access Control List Hard ZonesDistance PerformanceLatency BandwidthMultiple Chassis Fabrics Optimizing Device PerformanceDomain ID, Principal Priority, and Domain ID Lock Switch Module Services McDATA 4416 Fibre Channel Switch Module Installation Guide Connection Security Fabric SecurityDevice Security User Account Security Fabric ManagementMcDATA 4416 Fibre Channel Switch Module Installation Guide Installation Site RequirementsFabric Management Workstation Installing a Switch Install SFP TransceiversEnvironmental Conditions Mount the Switch Module in the Server Chassis Switch Module in I/OModule Slot Indirect Ethernet Direct Ethernet RJ-45 Connection Connect the Management Workstation to the Switch ModuleStart McDATA Embedded Web Server or McDATA Element Manager Configure the Switch Module Cable Devices to the Switch Install FirmwareMcDATA 4416 Fibre Channel Switch Module Installation Guide McDATA 4416 Command Line Interface Guide Using the CLI to Install FirmwareMcDATA 4416 Fibre Channel Switch Module Installation Guide Troubleshooting Input Power LED Is ExtinguishedSystem Fault LED is Illuminated Logged-In LED Indications EPort IsolationLogged-In LED Troubleshooting Excessive Port Errors Recovering a Switch Module Maintenance Image Unpack Maintenance ExitMaintenance Reset User Accounts to Default Maintenance Reset Network ConfigMaintenance Copy Log Files Maintenance Remove Switch ConfigMcDATA 4416 Fibre Channel Switch Module Installation Guide Fabric Specifications SpecificationsLED indicators Maintainability SpecificationsFabric Management Specifications Dimensional SpecificationsElectrical Specifications Environmental Specifications Certification Description Regulatory CertificationsMcDATA 4416 Fibre Channel Switch Module Installation Guide Glossary Server Interface SwitchInformation Base Protocol Interference EMI Numerics IndexLED Reset 1-2,4-7services 2-7specifications A-1 McDATA 4416 Fibre Channel Switch Module Installation Guide