Lucent Technologies 2000 manual Power of Messaging, Entering the System

THE POWER OF MESSAGING

Voice messaging gives you the ability to communicate effectively from any touch-tone phone 24 hours a day, with one person or many. We want you to be familiar with the Lucent Messaging 2000 system as soon as possible so you can put it to work for you. This guide explains a few of the system’s important features.

Tips: • The first time you access your mailbox, you may have some special system messages. Listen to these messages before you proceed.

•Depending on the system setup, some features may not be available to you, and you will not be prompted for those options.

ENTERING THE SYSTEM

From your office phone

•Call the internal messaging system number ________

• Enter your password ________

From another subscriber’s phone

•Call the internal messaging system number ________

•	Transfer to the automated attendant		[0]
•	Indicate that you have a mailbox on the system		[#]
•	Enter your mailbox number	________
•	Enter your password	________
From outside the company
•	Call the messaging system number	________
•	Indicate that you have a mailbox on the system		[#]
•	Enter your mailbox number	________
•	Enter your password	________

ENTER THE SYSTEM

•Call the system

•Listen to the introductory prompt

•Press [#]

•Enter your mailbox number

•Enter your password

LUCENT MESSAGING 2000 AT - A- GLANCE

NOTE: Depending on the way your system is setup some features may not be available to you and you will not be prompted for those options. In addition, your telephone system may not support some features.

MAIN MENU	REVIEW VOICE AND FAX				END-OF-MESSAGE			Print fax immediately		[*]
	MESSAGES				OPTIONS			Listen to remaining messages		[#]
	New including heard/skipped	[1]			Retrieve fax**		[2]	•	Record introduction
	Archived	[2]	Enter folder number		Replay*		[4]
								•	When finished	[#]
Review	Recover deleted	[3]			Envelope*		[5]
			or					•	Enter destination
Messages					Send copy*		[6]
	See Playback Controls in Legend		Listen to all saved messages	[0]				•	Send	[#]
					Erase		[7]
					Reply		[8]
					Reply by calling*	[8]-[8]		Enter folder number
					Save		[9]	or
								No folder number exists		[0]
	SEND MESSAGES		DESTINATION OPTIONS					Send		[#]

	Record messages		Enter destination (mailbox number,					or
								Hear delivery options	[0]
Send	When finished	[#]	distribution list number, or node number +
	or		mailbox number)			DELIVERY OPTIONS
Messages	Replay message	[1]	or press [#] to spell name
						Private	[1]
						Urgent	[2]	END-OF-SENDING OPTIONS
	See Playback Controls in Legend
			Casual AMIS networking		[#]-[#]	Message confirmation	[3]	Return to main menu	[*]
						Future delivery	[4]	or
			To use casual AMIS networking:
								Enter next destination
						Fax attachment	[5]
			• Enter access phone number
						Economy network		or
			•	When finished	[#]
						dispatch	[6]	Record intro to next destination [6]
			•	Enter mailbox number
						Listen-only	[7]	or
			•	When finished	[#]
								Spell name	[#]
			•	Send	[#]

Locate Messages

LOCATE MESSAGES			Enter mailbox number	REVIEWING OPTIONS
Messages sent	[1]		or	Listen to message
			Press [#] to spell name
Messages received	[2]	SOURCE		Modify	[0]
				Replay	[4]
		Enter mailbox number
				Add to	[5]
		or		Erase	[7]
		Outside callers	[1]	Erase and rerecord	[*]
		or		Skip	[#]
		Spell name	[#]

Personal

Options

Restart

Mailbox Information*

Supervisor*

Exit

PERSONAL OPTIONS

Greetings[1]

Special features [2]

Call handling	[3]
Define/edit folder	[4]
Network mailbox forwarding	[5]
Security options	[6]
Date and time voiceback	[7]
Fax options**	[8]
Change password*	[9]

GREETINGS

Please-hold prompt	[1]
Name prompt	[2]
Optional prompt 1	[3]
Optional prompt 2	[4]
Personal greeting	[5]

SPECIAL FEATURES

Message notification schedule	[1]
Message notification number	[2]
Wake-up call	[3]
Call queuing	[4]
Call screening	[5]
Group distribution lists	[6]
Intercom paging	[7]
V-Tree	[8]
Review special features	[9]

CALL HANDLING

Block all incoming calls	[1]
After extension is not answered	[2]
After extension is busy	[3]
Block extension if not answered/ busy	[4]
Review call handling (if active)	[8]
Return to normal call handling	[9]

SECURITY OPTIONS

Login failure notification	[1]
Mailbox lock-out	[2]

FAX OPTIONS

Set up/change primary printing
destination	[1]
Auto print on/off	[2]

GROUP LISTS

Create	[1]
Edit	[2]
Delete	[3]
List names	[4]
Rename list	[5]

INTERCOM PAGING

Turn off	[1]
Turn on	[2]
Automatic	[3]

HANDLING OPTIONS

Activate prompt 1	[1]
Activate prompt 2	[2]
Forward calls	[3]
Activate V-Tree	[4]

MAILBOX FORWARDING

Establish/change
forwarding destination	[1]
Cancel forwarding
destination	[2]

LEGEND

POWER KEYS

These controls are always available:

Cancel/exit [*] Finish/skip [#]

PLAYBACK CONTROLS

Use these controls while listening

to messages.

Some controls are available while

recording messages.

PAUSE/

REWIND RESTART FORWARD

Position	[1]	[2]	[3]
	SLOWER	ENVELOPE	FASTER
Speed	[4]	[5]	[6]
		NORMAL	LOUDER
Volume	[7]	[8]	[9]

CANCEL		SKIP
[*]	[0]	[#]

* Unprompted option **Unprompted option if you do not

have the fax feature