LaCie Hard Disk Design By Neil Poulton manual Troubleshooting, Manual Updates

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LaCie hard disk • DESIGN BY NEIL POULTON

User Manual

5. Troubleshooting

In the event that your LaCie hard disk is not working correctly, please refer to section 5.2. Troubleshooting the Host Connection to find out where the problem is coming from. If your drive is still not working correctly, please have a look at the FAQs that are regularly published on our Web site – www.lacie.com. One of these FAQs may provide an answer to your specific question. You can also visit the drivers pages, where the most recent software updates will be available.

If you need further assistance, please contact your LaCie reseller or LaCie Technical Support (see section 6. Contacting Customer Support for details).

5.1. Manual Updates

LaCie is constantly striving to give you the most up-to-date, com- prehensive user manuals available on the market.

It is our goal to provide you with a friendly, easy-to use format that will help you quickly install and utilize the many functions of your new device. If your manual does not reflect the configurations of the product that you purchased, please check our Web site for the most current version available.

www.lacie.com

Troubleshooting

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Contents Table of Contents Trademarks CopyrightsChanges Canada Compliance StatementGeneral use Precautions Health & Safety RequirementsForeword Introduction FeaturesQuick Links Click a topicMinimum System Requirements Box Content Rear View Views of the DriveGetting Connected Turning the Drive On Proceed to .3. Launching LaCie Setup Assistant Connecting the Interface cableTo launch LaCie Setup Assistant Launching LaCie Setup AssistantWindows Users Mac Users Disconnecting Your LaCie hard diskFile System Formats Optional Formatting & PartitioningOn next Windows UsersFormatting & Partitioning Mac Users FireWire Cables FireWire ConnectionsInterface & Data Transfer Information USB 2.0 ConnectionESATA Cables ESATA Cables and ConnectorsData Transfers Installing New FirmwareManual Updates TroubleshootingProblem Question to Ask Troubleshooting the Host ConnectionInformation Where to Find Information Contacting Customer SupportBefore You Contact Technical Support LaCie Technical Support Contacts Warranty Information