LaCie 2big triple manual Contacting Customer Support, Before You Contact Technical Support

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LaCie 2big Triple

Contacting Customer Support

User Manual

page 33

 

 

5. Contacting Customer Support

■Before You Contact Technical Support

1.Read the manuals and review section 4. Troubleshooting.

2.Try to isolate the problem. If possible, make the drive the only external device on the CPU, and make sure that all of the cables are correctly and firmly attached.

If you have asked yourself all of the pertinent questions in the troubleshooting checklist, and you still can’t get your LaCie drive to work properly, contact us at www.lacie.com. Before contacting us, make sure that you are in front of your computer and that you have the following information on hand:

Information

Where to Find Information

1.

LaCie hard drive serial number

Located on a sticker at the back of drive or on the original packaging

3.

Macintosh/PC model

Mac users: Click on the Apple icon in the menu bar and select

4.

Operating system version

About This Mac.

5.

Processor speed

Windows users: Right click My Computer and select Properties

 

 

> General.

6.Computer memory

7.The brands and models of other internal and external Mac users: Click on the Apple icon in the finder bar and select

peripherals installed on your computer

About This Mac. Select More Info... The Apple System Profiler

 

will launch and will list your internal and external peripherals.

 

Windows users: Right click My Computer and select Properties

 

> Hardware.

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Contents 2big triple Table of Contents Changes CopyrightsTrademarks Canada Compliance Statement This Class B digital apparatusHealth and Safety Precautions General Use PrecautionsLaCie 2big Triple Forward Introduction FeaturesClick to jump to a section Windows Users Minimum System RequirementsMac Users Box Content D2 Storage UtilitiesViews of the Drive Front ViewBig Triple Rear View FireWire Cables Cables and ConnectorsFireWire Hi-Speed USBSetting Up Your LaCie 2big Turning the Drive OnConnecting the Interface Cable Turning the Drive On FAT FormattingFile System Formats Windows Users Guidelines for Choosing FAT 32 Or NtfsMac OS Extended HFS+ Mac OS X UsersMS-DOS File System FAT Formatting for Windows Users On next2.C Formatting for Mac Users Installing New Firmware Upgrade Fast RAID 0- Preconfigured mode of the 2big About 2big Triple RAID ModesBIG Concatenation JbodCharacteristics and Advantages Safe 100 RAIDChanging the RAID Mode To change the RAID modePartitioning the Disks 1-A1-C 1-F RAID Select Mac OS Extended journaled from To Install a Drive Removing and Installing DrivesTo Remove a Drive Manual Updates TroubleshootingFan Normal use LED IndicatorsJbod mode If the front LED blinks red and blueProblem Solution LaCie 2big Host ConnectionContacting Customer Support Information Where to Find InformationBefore You Contact Technical Support LaCie Technical Support Contacts Warranty

2big triple specifications

The LaCie 2big Triple is a high-performance external storage solution designed for creative professionals and businesses that require reliable and extensive data storage. This device stands out with its robust features, advanced technologies, and distinctive characteristics, making it an ideal choice for anyone seeking efficient data management.

One of the most notable features of the LaCie 2big Triple is its impressive capacity options. It comes equipped with multiple drive configurations, allowing users to choose from various capacities that can support large file storage needs. Typically, this device offers options that range from several terabytes to tens of terabytes, making it suitable for heavy users like photographers, videographers, and graphic designers.

The LaCie 2big Triple incorporates RAID technology, enabling users to configure the drives according to their specific requirements. Users can opt for RAID 0 for maximum performance, RAID 1 for data redundancy, or even JBOD (Just a Bunch of Disks) for separate disk usage. This flexibility ensures that data can be managed with the desired balance of speed and security.

In terms of performance, the device is equipped with USB-C connectivity, which supports Thunderbolt 3, allowing for lightning-fast data transfer speeds. This feature is particularly beneficial for workflows that involve transferring large files or editing HD video as it minimizes wait times and enhances productivity.

The durability of the LaCie 2big Triple also cannot be overlooked. Built with a sturdy aluminum enclosure, it is designed to withstand the rigors of everyday use, providing reliability in various working environments. It also features a sophisticated cooling system to ensure optimal performance during operation, preventing overheating during intensive tasks.

In addition to its physical attributes, the LaCie 2big Triple is compatible with various backup software solutions, including LaCie's own Utility. This compatibility enhances the overall user experience, providing a seamless way to manage, back up, and access stored files.

Furthermore, the device is designed with user-friendly features such as LED activity lights that provide real-time information about the drive's status, making it easy to monitor performance at a glance.

In conclusion, the LaCie 2big Triple is an advanced external storage solution characterized by high capacity, RAID configurations, fast connectivity, durability, and user-friendly management features. It serves as a dependable partner for professionals dealing with large volumes of data, making it a top choice in the market for external storage devices.
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